“Unreasonable, exploitative and quite frankly,......”
1 Star Review
Jul 10,2020
By:
'Toby'
Jul 10,2020
Branch: Birmingham, 515 Bristol Road
Services: Lettings (as a Tenant)
Rent PCM: £430
Would you recommend?: No
Postcode: B7
Branch: Birmingham, 515 Bristol Road
Lettings (as a Tenant)
Rent PCM: £430
Postcode: B7
3
people found
this helpful
Unreasonable, exploitative and quite frankly, dangerous.
As first time student tenants we were heavily pressured from the outset with their selling tactics (we were promised a TV if we were to sign up straight away - we never received a TV)
We were charged to pick up the keys for the house.
When we arrived to start the tenancy the house was in a diabolical condition - with numerous dead vermin and excrement all over the kitchen, not to mention the state of the appliances and the foul stench throughout the property.
Throughout the duration of the tenancy we found the staff to be rude and unhelpful. They organised a total of 25 viewings, with many of them being without 24 hour notice.
The house was dangerous - the property was not earthed electrically which resulted a large shock through the arm and into the chest being delivered to myself when turning on the extractor fan.
Our oven broke and we waited 6 weeks for it to be repaired, microwaving all our meals.
Our smoke alarm was removed a few months in to the tenancy suddenly by a member of staff and was not replaced for the remainder of the contract (until the deposit formalities).
Deposit - Unreasonable instructions were given to us to receive our full deposit including dusting every single crevice in the door panels, and vacuuming underneath furniture that was ridden with material from the previous tenancy (I could only laugh considering the state we found the property in).
We have done everything that has been asked of us so far to a T and we are still wrestling them for our money as I write this.
I don’t often take it upon myself to write reviews of services I’ve used. But never have I had the displeasure of dealing with a company such as Property Solutions.
I strongly advise against all students studying in central Birmingham to use Property Solutions.
Thank You
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