Absolute SHAMBLES! Do NOT use this company or the Gosforth one.
Taken a month to get bond back, still not recieved it! The woman (Alex) dealing with our property left without anyone notifying us. I have had to call up EVERY other day for the past month as they keep failing to keep me in the loop.
My case has now eventually been passed onto Damien, only because i called them to notify them that i have not heard a peep from them in weeks, and he still has not got back to us! If he even exists!!!!!
Unfortunately i am having to call them up every half hour to catch him, because apparently NOBODY knows when he will be back in the office.......absolute joke considering the initial fees we paid to them were on the higher end of the scale! DISGUSTING!!!
What agent could do to change your mind?
nothing can be done now, i have given them so many chances! these jokers could not organise a p*ss up in a brewery! Farcical!