Findlay Property Investment
London, E8
2.6/5, 5 reviews
40% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction

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“Warning to all landlords that wish to use Findlay's service!......”

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Jul 21,2020
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By: 'Richard a'
Jul 21,2020
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Warning to all landlords that wish to use Findlay's service!

Please please don't be Conned by their false promises!
6months since I've decided to use Findlay's service to fully manage my flat!!! This should have been a smooth experience and I should have been overseas by now,and sadly still here, and trying to deal with the mass the have created!

I am upset and disappointed with Findlay in many ways..

In honestly, my aim was to support my local small business by choosing them over a bigger company and hoping that, they will keep their promises and provide me with a good service and find me a suitable tenant for my beloved flat.

I have filtered 12 estate agents before deciding with Findlay! Looking back to February 2020, and today 2nd of July 2020 still awaiting tenant,,,,I can see clearly, they have conned me with their false promises!!!

So far, they have not find me any suitable tenant, yet they send an invoice for an advance payment for photos, floor plan and EPS....
We have agreed prior to appointing them, there will be no advance payments until they find me suitable tenant... And they will deduct any fees and costs on the first month of signed contract!!!! However on the 26th of June 2020, I received an invoice for advance payment for the costs of photos, floor plan and EPS... Not to mention, the incorrect amount!!!
I am upset, disappointed and stressed with the lack of professionalism from Findlay. I had to cancel all my overseas plans as results of thier poor performance.

In short, now I have cancelled my arrangement with Findlay and in process of reporting them to the property ombudsman, and urge any landlords to be aware of their false promises! Don't be fooled by their fake smile, offer of special reduced commission for managing your property.
****************
An Update (21-07-20)
The respond from Findlay below is clearly shows the LACK OF PROFESSIONALISM and childish behaviour and clearly you should NEVER EVER use their services! First of all, they have tried to bribe me to withdraw my review, which I will never do, and anyone wishes to seek advice about my experience with Findlay I would be gladly to share all the correspondent email and show you all the evidence of their misleading behaviour. No landlords deserves to be conned by Findlay! I wish to point to the first part of their reply due to words limit,,, but leave the rest to your own imagination.

1. With regards to paragraph 1) "high expectations for small studio council flat which doesn't have an oven or demised outside space"

See photos on google review for the Sunday roast that I cooked in my kitchen and perfect morning coffee with fresh baked scones that I baked in my OVEN and enjoyed at my outside space/ balcony;-) (Photos say 1000words)

2points: since when 35sqm space is small for studio flat!
And secondly, the value for the rent was not my request, but it was their suggestion!
And finally, please don't be Conned by some of their fake friends reviews about how wonderful they are.... Findlay's a two faced fucking shark estate agent who does not give a fuck about your property!!!
Was this helpful? Yes
By: Simon McDonnell
Jul 20, 2020
Your review is puerile, hurtful and inaccurate.

You fail to mention the Covid shaped Elephant in the room. Once the Lockdown started it became impossible to manage your high expectations for a small studio Council Flat which doesn’t even have an oven or demised outside space.

We contacted you several times to advise you that the market conditions had changed and urged you to reduce your asking price.

Despite the difficult market conditions and your obstinance in the face of Covid we managed to arrange 5 viewings, but you insisted on being present at all the viewings which was overbearing and made prospective tenants feel uncomfortable, understandable in such a small space. We missed multiple opportunities to show the flat while you were abroad because of your insistence on being present.

The overwhelming feedback that we sent you was that your asking price was far too high but your hubris stopped you from facing reality.

We put a lot of work into getting your property onto the market and we went out of our way to accommodate your particular requests. We made you aware that you would need an EPC and the cost for this, yet this remains unpaid and you have not replied to our emails asking for this to be paid, which is a very poor reflection on you and how you conduct your affairs.

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Opening Hours
Address

Findlay Property Investment
73 Broadway Market
Hackney,London
Greater London
E8 4PH
020 7254 9444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £490,000 £490,000
Lettings 0% 50% £1,400 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 1 1 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Warning to all landlords that wish to use Findlay's service!......”

Share on :
Jul 21,2020
Minithumbdown
By: 'Richard a'
Jul 21,2020
0 people found
this helpful
Warning to all landlords that wish to use Findlay's service! Please please don't be Conned by their false promises! 6months since I've decided to use Findlay's service to fully manage my flat!!! This should have been a smooth experience and I should have been overseas ...
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By: Simon McDonnell
Jul 20, 2020
View all comments (1)
Your review is puerile, hurtful and inaccurate. You fail to mention the Covid shaped Elephant in the room. Once the Lockdown started it became impossible to manage your high expectations for a small studio Council Flat which doesn’t even have an oven or demised outside space. We contacted you several times to advise you that the market conditions had changed and urged you to reduce your asking price. Despite the difficult market conditions and your obstinance in the face of Covid w ...

“I was a tenant of Findlay for the past three ......”

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Jul 16,2020
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By: 'Eva'
Jul 16,2020
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I was a tenant of Findlay for the past three years. They were very responsive and helpful whenever we had issues with our flat. Nice people, firm but fair. I'd happily rent form them again....
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“I've been buying properties in the last 5 years and I've ......”

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Aug 29,2017
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By: 'Extremely disappointed with Findlay'
Aug 29,2017
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I've been buying properties in the last 5 years and I've never come across such an incompetent member of staff... First of all, I arranged a viewing of City Heights via Rightmove. I had no response so I tried 3 more times... I eventually received an email ...
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“After a few polite but typically ruthless agents walked through ......”

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Nov 22,2013
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By: 'Happy Client'
Nov 22,2013
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After a few polite but typically ruthless agents walked through our door we felt uneasy about their high charges, (including a sum to even draw up a tenancy agreement), and wondered about letting our property myself, but honestly who wants the bother. We stumbled across ...
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“I rented a lovely property from Findlay but received an ......”

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Sep 26,2012
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By: 'Findlay Tenant'
Sep 26,2012
4 people found
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I rented a lovely property from Findlay but received an appalling unprofessional service. The highlight of this for the information of any prospective tenants included: entering the property without notice, agents handling personal possessions, abusive phone messages, marketing of the property during the tenancy 'to ...
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By: Philip
Oct 07, 2013
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It’s not unheard of for there to be misunderstandings in the process of managing tenancies, but we generally succeed in finding tenants we can work with. In this case, things became somewhat confused when the owner dealt directly with the tenants, leading on the one hand to unrealistic tenant expectations, and on the other to a somewhat oppositional relationship with us: it was as if their relationship with the owner took precedence over clear, repeated and unambiguous instructions to ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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