New Homes Solihull, Solihull, B90
4.9/5, 72 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction



Property Features

Birmingham Estate Agents and Letting Agents - Smart Homes

“So my experience was a little unorthodox, giv......”

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Jun 23,2020
Minithumbup
Julia
By: 'Scott'
Jun 23,2020
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So my experience was a little unorthodox, given I was purchasing a property as a worldwide crisis was emerging, however Jade and Julia of Smart Homes were phenomenal in their service and communication. I dealt with Jade from the beginning, for whom was refreshing from all the other agents that would constantly try to state the apartment I was viewing was the best in the world. Jade meanwhile was honest and wholesome, I viewed a few apartments in the development and gave her honest opinions which was great to see. Throughout the process Jade was very communicative and easy to deal with.

Unfortunately, as lockdown emerged for the Covid-19 crisis, Jade was furloughed, but Julia Evans (new homes director) stepped forward to assist me with my purchase. I was extremely grateful for Julia's dedication to go beyond the call of duty, to arranging the most personal service; which is even more admirable given the circumstances.

Thank you Jade, thank you Julia.
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Opening Hours
Address

Smart Homes
3 Union Road
Solihull
West Midlands
B90 3BT
01217444144 option 3

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £165,000 £1,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 1 0 10 0 51 3 3 0
Areas covered
  • Shirley
  • Solihull
  • Birmingham
  • Hall Green
  • Studley
  • Redditch
  • Burton on Trent
  • Coventry
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Excellent personal Service - New Homes & Sales Progression...”

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Feb 01,2024
Minithumbup
Trish
Helen
By: 'Russ'
Feb 01,2024
0 people found
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I have both purchased a new property from SMART Homes and in the process of selling my current property with them also. On the new purchase, of a new build, I have had excellent engagement and feedback and help from primarily Trish and I am ...
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“Excellent Service from SmartHomes Estate Agents......”

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Nov 08,2023
Minithumbup
Debbie
Simon
By: 'Imran'
Nov 08,2023
1 people found
this helpful
Excellent Service from SmartHomes Estate Agents, Thanks to Debbie! I recently purchased a property through SmartHomes Estate Agents, and I want to express my gratitude for the outstanding service provided by my sale progressor Debbie. Debbie's guided me through the process, always kept me informed, ...
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“Exceptional...”

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Nov 07,2023
Minithumbup
Trish
Dawn
By: 'Ash'
Nov 07,2023
0 people found
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Thank you to Smart Homes for a wonderful experience purchasing my first property! I cannot emphasise highly enough the invaluable support and care Trish provided throughout the entire process. A special mention to Dawn who played a pivotal role from the initial stages of the ...
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“Thank You...”

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Jul 24,2023
Minithumbup
Julia
By: 'Happy'
Jul 24,2023
0 people found
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Really satisfied with the service from smart homes, they sold our property fast then went the extra yard with up to date information during our sold period and were always available to clarify anything, special thanks to Debbie Guest....
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“I've recently moved to Broadoaks in Solihull ......”

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Mar 26,2023
Minithumbup
Trish
Dawn
By: 'Jane Hartshorn'
Mar 26,2023
0 people found
this helpful
I've recently moved to Broadoaks in Solihull and had the pleasure in dealing with Trish. Trish was always very helpful and really helped push things along for me - really couldn't have wished for a better agent!!...
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“I bought an apartment using Smart homes and I......”

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Jan 31,2023
Minithumbup
Dawn
By: 'Garrison Property Services Ltd'
Jan 31,2023
0 people found
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I bought an apartment using Smart homes and I couldn't reccomend them highly enough. It was a pleasure dealing with Dawn and Trish. They were very knowledgeable, friendly and professional. Any enquiries were dealt with very quickly and efficiently. I would definately use Smart Homes ...
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“Very helpful and professional! Both Trish an......”

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Jan 28,2023
Minithumbup
Dawn
By: 'Iman Ahmadi'
Jan 28,2023
0 people found
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Very helpful and professional! Both Trish and Dawn helped us a lot with our purchase - thank you for your support through all steps....
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“I recently purchased an apartment at Broadoak......”

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Jan 26,2023
Minithumbdown
Dawn
By: 'Barry M Scholes'
Jan 26,2023
0 people found
this helpful
I recently purchased an apartment at Broadoaks . Both Dawn and Trish were knowledgeable, friendly and professional. They always kept in touch throughout the process and quickly resolved any queries. Despite their busy schedule they always found time to meet and greet me whenever I visited ...
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“Fantastic service...”

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Jan 25,2023
Minithumbup
By: 'Arooj Mir'
Jan 25,2023
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I have had the pleasure to purchase my property with Smart Homes. They were a very friendly and proactive team. I had been liaising particularly with Trish. She has been such a big help in helping to get the deal done on my apartment. She ...
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“Phase 3 Broadoaks 5* Service...”

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Nov 03,2022
Minithumbup
Julia
Dawn
By: 'Charlie G'
Nov 03,2022
0 people found
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Great service from Julia, Dawn, Louise, Trish & Rory, when buying my first and brand new apartment in Broadoaks phase 3. Really supportive throughout the whole process, anything I needed they took care of, couldn't recommended Smart New Homes anymore!! Thanks🙌🏻...
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“The team has been professional, very helpful ......”

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Oct 07,2022
Minithumbup
By: 'Tsz'
Oct 07,2022
0 people found
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The team has been professional, very helpful and responsive. The buying experience is nice and smooth. Grateful for their service....
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“A fantastic service from start to finish...”

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May 26,2022
Minithumbup
Dawn
Rory
By: 'Laura'
May 26,2022
0 people found
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A fantastic service, we could not have asked for better! As first time buyers we were really apprehensive about the whole process, yet our wonderful agents Dawn and Rory guided us through every step. The dynamic duo could not have been more professional, informative, supporting ...
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“A fantastic service from start to finish...”

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May 26,2022
Minithumbup
Rory
Dawn
By: 'Laura'
May 26,2022
0 people found
this helpful
A fantastic service, we could not have asked for better! As first time buyers we were really apprehensive about the whole process, yet our wonderful agents Dawn and Rory guided us through every step. The dynamic duo could not have been more professional, informative, supporting ...
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“Amazing service...”

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May 06,2022
Minithumbup
By: 'Deb'
May 06,2022
0 people found
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Amazing from start to finish. Louise who I first met during the valuation of my late dads house was lovely. Helen in the sales progression team was amazing. She kept us upto date on every step, offered advice and went above and beyond. Will miss ...
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“Smart homes are fantastic beyond words. They ......”

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Feb 28,2022
Minithumbup
Rory
By: 'Sehreen'
Feb 28,2022
0 people found
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Smart homes are fantastic beyond words. They have a great team and have made the buying process so easy. The are extremely professional, very honest and go above and beyond to deliver the best customer experience. Rory Powell and Louise Lewis have been complete angels, ...
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“EFFICIENTLY SALE HANDLING...”

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Jan 11,2022
Minithumbup
By: 'EFFICIENT'
Jan 11,2022
0 people found
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Debbie, handled the sale of my Mothers home with efficiency and professionalism. Three offers within twenty four hours. Kept a good track on the purchasers progress, communicated well with our solicitors, keeping things simple and trouble/stress free. Would have no hesitation is recommended Smart ...
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“The Better Agent ......”

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Oct 29,2021
Minithumbup
By: 'Caroline'
Oct 29,2021
0 people found
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The Better Agent I've bought and sold house, always having to chase. What a refreshing change that Smart were always ahead of the game, chasing for me. Thank you so much. This time I bought and sold with them....
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“Very good service and good communication...”

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Sep 29,2021
Minithumbup
By: 'Andrew'
Sep 29,2021
0 people found
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Very good service, they kept in contact on a weekly basis and as and when new iformation was received. Chased when asked and appeared to feedback just as promptly. Initial viewing to completion of the flat in just under 2 months. I would defintely recommend them....
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“I have used smart home for a number of years ......”

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Aug 27,2021
Minithumbup
Julia
By: 'Lackwinder Singh'
Aug 27,2021
0 people found
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I have used smart home for a number of years and Sealed with Julie Evans. She is very professional and efficient in her manner towards me and my colleagues,And it has been a pleasure dealing with her...
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“Seamless service from beginning to start, pro......”

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Aug 27,2021
Minithumbup
Julia
By: 'Dean Spencer'
Aug 27,2021
0 people found
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Seamless service from beginning to start, professional, friendly service right through to completion, I highly recommend using Smart-Homes you will not be disappointed, not all estate agents are the same!...
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“Both Louise, Julie and Rory were very helpful......”

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Aug 27,2021
Minithumbup
Rory
By: 'Sarah Hale'
Aug 27,2021
0 people found
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Both Louise, Julie and Rory were very helpful from start to finish. I got answers to all my questions and they helped make sure things were running smoothly....
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“Dawn helped us buy our first home.. could not......”

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Jul 24,2021
Minithumbup
Dawn
By: 'Adam'
Jul 24,2021
0 people found
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Dawn helped us buy our first home.. could not ask for a better service.. always smiling and full of local knowledge.. Communication was brilliant every step of the way, we are very happy with the service provide.. thanks a bunch...
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“Julia and Louise couldn't have helped us any ......”

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Jul 15,2021
Minithumbup
Julia
By: 'Laura'
Jul 15,2021
0 people found
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Julia and Louise couldn't have helped us any more when we bought at Broadoaks. We originally viewed to rent but they talked us through buying and the help to buy scheme. Thanks so much ladies for making the experience as easy as possible....
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“We purchased a home in Broadoaks with the ass......”

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Jun 09,2021
Minithumbup
Julia
By: 'Nil'
Jun 09,2021
0 people found
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We purchased a home in Broadoaks with the assistance of Louise and Julia who were attentive and helpful from the onset. We could not fault their service and their professional enthusiasm. They helped us to in envisage our new home as well as facilitating any ...
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“A very swift and professional service provide......”

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Jun 05,2021
Minithumbup
Julia
By: 'LG'
Jun 05,2021
0 people found
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A very swift and professional service provided by Smart Homes and Louise, really took the stress out of the buying experience....
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“Very helpful on a first time buy...”

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Jun 05,2021
Minithumbup
By: 'Tom'
Jun 05,2021
0 people found
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Very helpful on my first time buying a property. Always available and quick to get back to me on all queries. Worked with the developer achieve a very quick turnaround on the purchase as I had time constraints. Overall good, professional service....
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“Helen Cole is a wonderful Soul...”

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May 19,2021
Minithumbup
Helen
By: 'Matt Monsoon'
May 19,2021
0 people found
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Helen Cole dealt with our house purchase and I couldn't speak highly enough of her service. Very warm and friendly attitude, communicated well and spoke to me at a level so I understood. Kept in good contact with us throughout, and even helped push 3 parties ...
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“Awesome service from Julia and Louise...”

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May 01,2021
Minithumbup
Julia
By: 'Sarah'
May 01,2021
0 people found
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Julia has been professional and helpful throughout the purchase of our property. Her communication is excellent and she carries through on her promises. Major thanks to Louse also, who was so flexible and helpful with viewings. Thanks both! We would definitely use you guys again!...
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“Very professional and efficient. Buying my fi......”

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Apr 29,2021
Minithumbup
By: 'Surbhi kenth'
Apr 29,2021
0 people found
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Very professional and efficient. Buying my first property was an absolute breeze thanks to the ladies at Smarthomes. Would recommend....
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Staff picture Julia
(28)
Staff picture Dawn
(17)
Staff picture Trish
(4)
Staff picture Phil
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents

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Branch - New Homes Solihull, Solihull, B90