“I have experience with them as a renter, when the ......”
1 Star Review
Jun 23,2020
By:
'IE'
Jun 23,2020
Branch: Nottingham, Countrywide House
Sherwood Court
Lake View Drive
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: CR0
Branch: Nottingham, Countrywide House
Sherwood Court
Lake View Drive
Lettings (as a Tenant)
Rent PCM: £900
Postcode: CR0
5
people found
this helpful
I have experience with them as a renter, when the first year of my tenancy had ended they reached out offering me to renew for a further year in the property.
This was in April 2020 at the peak of coronavirus, they wanted to raise my rent despite my partner loosing his job and being unable to work.
I replied to them via email and had not heard back after a week so attempted to phone them- their phone lines had been cut off. After a month someone replied to my email, and did not answer any of my questions or provide any helpful information.
After 8 weeks of emailing and trying to get a response from them, they sent me a new tenancy contract to sign which they would not let me sign digitally- despite me explaining I did not own a printer and felt uncomfortable going to a post office during a pandemic. They did not respond to this.
In short, do not expect them to answer any questions- or even respond to you in under a month. I cannot see what service they are providing, and I'm sure they are causing my landlord more issues than anything else, and have lost him a Tennant.
5
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