Universal Square, Manchester, M12
4.7/5, 2211 reviews
94% recommended
90% sales valuation accuracy
91% sales fee satisfaction

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


“House purchase during pandemic...”

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Jun 22,2020
Minithumbup
By: 'Oliver Tanner'
Jun 22,2020
0 people found
this helpful
I thought purchasing a property during the pandemic would be near impossible but I cannot thank the Springbok team enough for their great communication throughout the process. I've spoke to Megan, Emma and Vicky all of whom have been very helpful from arranging a viewing to having my offer accepted and liaising with my mortgage broker to arrange a valuation. Thank you for all your help during these very difficult times.
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Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 91% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 3 6 1 1023 48 932 32 51 48
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

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“During the process of requesting information ......”

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Jul 13,2020
Minithumbup
Ben
By: 'Ian Corsellis'
Jul 13,2020
0 people found
this helpful
During the process of requesting information on the properties for sale in the St Bees / Whitehaven area, the Springbok team were prompt and courteous at all times and I would recommend their professional attitude to any one who is considering buying or selling properties in ...
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“Ben Taylor was very professional and informat......”

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Jul 13,2020
Minithumbup
Ben
By: 'Ian Hall'
Jul 13,2020
0 people found
this helpful
Ben Taylor was very professional and informative during the sale of our property.His advice was invaluable and kept us in the loop at all times...
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“Service at Springbok Properties...”

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Jul 13,2020
Minithumbup
Kiran
By: 'George'
Jul 13,2020
0 people found
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I was very impressed by the expeditious and efficient service provided by Kiran at Springbok Properties. I would highly recommend Springbok to anyone wishing a quick sale of their property....
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“Agent...”

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Jul 12,2020
Minithumbup
By: 'martyn hoskin'
Jul 12,2020
0 people found
this helpful
I found Kieran to be very polite and pleasant and easy to talk to, was very knowledgeble in his field, was very forthcoming with any answers to questions i asked, also took the time when possible to have a bit of a general conversation with ...
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“Property has sale within ten days at a price ......”

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Jul 10,2020
Minithumbup
Alex
By: 'Jackie Johnson'
Jul 10,2020
0 people found
this helpful
Property has sale within ten days at a price we wanted. they do what they say in an excellent time scale...
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“Very good service I had an acceptable offer o......”

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Jul 09,2020
Minithumbup
ryan
Ryan
By: 'Julie Breward'
Jul 09,2020
0 people found
this helpful
Very good service I had an acceptable offer on my house within a week. Ryan Was very helpful and kept me informed with all the activity on my sale...
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“Would recommend to anyone....”

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Jul 09,2020
Minithumbup
Alex
By: 'jeff morrison'
Jul 09,2020
0 people found
this helpful
Excellent communication throughout the whole process. Viewing appointments were handled well. Minimum fuss, maximum service. Would definitely recommend to anyone. Thanks!...
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“Fast stress free sale......”

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Jul 08,2020
Minithumbup
By: 'Peta Mcclelland'
Jul 08,2020
0 people found
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Very fast sale, received a very good offer on the property. Very supportive and understanding. Vicky Coffey helped to keep me up to date with the sale and ensured a stress free sale....
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“This was the easiest house purchase transacti......”

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Jul 07,2020
Minithumbup
Ryan
By: 'Michael Cooper'
Jul 07,2020
0 people found
this helpful
This was the easiest house purchase transaction I have had (and I've had a few). From my initial enquiry that was met with enthusiasm and efficiency from Ryan Ruscoe, I then had prompt notice of viewing time and when I put in an offer Ryan ...
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“Thanks Springbok Properties, who, even during......”

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Jul 07,2020
Minithumbup
Ben
By: 'Shaun Clarke'
Jul 07,2020
0 people found
this helpful
Thanks Springbok Properties, who, even during Covid restrictions, made the experience of finding and securing a house (at the right price), nice and easy. Was great to deal with one person, who remained in constant communication as required....
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“Vicky Cofey was the agent whom I dealt with, ......”

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Jul 06,2020
Minithumbup
By: 'Lynn Riley'
Jul 06,2020
0 people found
this helpful
Vicky Cofey was the agent whom I dealt with, and was exceptionally accommodating and professional. Vicky offered the correct amount of advice and made the process easier. Thank you....
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“Every member of staff I've had contact with h......”

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Jul 06,2020
Minithumbup
Ahmed
By: 'LINDA FIELD'
Jul 06,2020
0 people found
this helpful
Every member of staff I've had contact with have done an excellent job. My sales negotiator Ahmed has explained everything to me at every stage of the process. Everyone has helped me get the house I'd wanted to get but had to let go of ...
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“I viewed a property with Springbok over the w......”

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Jul 06,2020
Minithumbup
Ben
By: 'Lyra Gibson'
Jul 06,2020
0 people found
this helpful
I viewed a property with Springbok over the weekend. They went out of their way to ensure that the viewing was at a suitable time despite my limited availability. The vendor showed us the property as was very good at answering all our questions about ...
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“very helpful and ontop of the situation, cons......”

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Jul 02,2020
Minithumbup
By: 'conor'
Jul 02,2020
0 people found
this helpful
very helpful and ontop of the situation, constant communication with myself especially thankful to Vicky Coffey who made herself available to talk whenever I needed....
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“Our agent Vicky coffey was lovely and very he......”

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Jul 01,2020
Minithumbup
By: 'Charlotte Boys'
Jul 01,2020
0 people found
this helpful
Our agent Vicky coffey was lovely and very helpful. Super quick in getting back to us and securing our property. Main springbok central number not very helpful....
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“Happy first time buyer...”

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Jul 01,2020
Minithumbup
Ben
Molly
By: 'Dax Partridge'
Jul 01,2020
0 people found
this helpful
Really straight forward process, friendly staff with good communication. As a first time buyer I have found that all the information I need is easily at hand and the agents have been friendly and very easy to communicate with....
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“FORGET THE REST, USE THE BEST!...”

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Jul 01,2020
Minithumbup
Ben
By: 'Sean Wheeldon'
Jul 01,2020
0 people found
this helpful
I would really recommend Springbok Properties! We have used this company previously, they never fail to undermine our expectations. Overall, they are a professional and reliable team. Ben Taylor was our sales negotiator, he worked very effectively in keeping us informed. Springbok has proven to ...
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“Ben has been super helpful and so informative......”

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Jul 01,2020
Minithumbup
Ben
By: 'Faye Duckers'
Jul 01,2020
0 people found
this helpful
Ben has been super helpful and so informative throughout the whole selling process. He’s kept in frequent contact and provided regular updates and even with COVID making its appearance has managed to get a reasonable price for my parents property. Thanks Ben!...
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“I was very pleased with the level of service ......”

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Jun 29,2020
Minithumbup
Ahmed
Ahmed
By: 'Beverley Clark'
Jun 29,2020
0 people found
this helpful
I was very pleased with the level of service we received and in particular the patience, kindness and courtesy of Ahmed Seddon. There were multiple viewing arranged very quickly and a sale agreed within a couple of weeks, everything was done to a timescale that ...
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“Fast, efficient and helpful...”

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Jun 29,2020
Minithumbup
Ben
By: 'Mrs Caroline Pattinson'
Jun 29,2020
0 people found
this helpful
I rang Springbok and spoke to Ben Taylor regarding viewing a property. Ben arranged that immediately on the day of my choice and we viewed it a few days later. Ben then handled our offer negotiation and guided me through paying my deposit and signing ...
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“Rapid replies. So far i have dealt with Ben ......”

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Jun 28,2020
Minithumbup
Ben
By: 'Daisy Wright'
Jun 28,2020
0 people found
this helpful
Rapid replies. So far i have dealt with Ben Taylor in purchasing a property, i have found him to be incredibly efficient and knowledgeable. As a first time buyer i had several questions particularly around the exclusivity deposit, Ben was quick to reply and friendly ...
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“He is excellent and straight forward person ......”

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Jun 27,2020
Minithumbdown
Ben
By: 'MzondiLungu'
Jun 27,2020
0 people found
this helpful
He is excellent and straight forward person and from day one he has been so helpful. I found his services very friendly....
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“Great Customer Buying Experience...”

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Jun 24,2020
Minithumbup
Ben
By: 'Scot Symonds'
Jun 24,2020
0 people found
this helpful
Really good balance of online portal, linked with central team and individual support. Quick to respond and good flexibility to support...
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“Great service from the start Good communicat......”

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Jun 24,2020
Minithumbup
Ben
By: 'Mark wilson'
Jun 24,2020
0 people found
this helpful
Great service from the start Good communication from start to finish Very pleasant to speak to over the Fone Thanks for a easy transaction...
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“Brilliant service. Ben has been really good ......”

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Jun 24,2020
Minithumbup
Ben
By: 'Ignatious Herathge'
Jun 24,2020
0 people found
this helpful
Brilliant service. Ben has been really good with finding a buyer for us. Looking forward to finalizing everything. Thank you....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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Springbok Properties

Branch - Universal Square, Manchester, M12