Suite 7N, Trafford House, Old Trafford, M32
4.7/5, 3949 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Really Happy first time buyers...”

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Jun 21,2020
Minithumbup
By: 'brett'
Jun 21,2020
0 people found
this helpful
The service me and my partner received was constant, fast and efficient. I would reccomend to everyone really happy with they service I have received thank you.
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Opening Hours
Address

Springbok Properties
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
130 12 14 3 1741 154 1571 86 151 87
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

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Images & Videos

“Fantastic Sales Progression...”

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Mar 27,2024
Minithumbup
bethan
By: 'Becky'
Mar 27,2024
0 people found
this helpful
Bethan was absolutely fantastic - always valuing my views and pushing at every point to drive my sale ahead....
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“Has not been the most straight forward of sal......”

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Mar 27,2024
Minithumbup
Mason
By: 'Marian'
Mar 27,2024
0 people found
this helpful
Has not been the most straight forward of sales but Mason has tried to smooth the way as best he can to move the purchase on. Hopefully all will now progress smoothly. He has been friendly and polite at all times and returns calls when ...
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“Having had little interest in the sale of my ......”

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Mar 27,2024
Minithumbup
bethan
Charlotte
By: 'Tina McGraffin'
Mar 27,2024
0 people found
this helpful
Having had little interest in the sale of my home with previous estate agents I moved my sale to springbok. Within the 1st week I had 3 viewings and a offer within a month which completed 12 weeks later. From initial contact with the company all of ...
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“We found the initial contact with Springbok o......”

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Mar 26,2024
Minithumbup
Ernest
By: 'Rebecca'
Mar 26,2024
0 people found
this helpful
We found the initial contact with Springbok offices not particularly effective. However when we were contacted by Ernest Lukovnikovas the level of service went up considerably. He has been helpful and attentive throughout....
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By: Springbok Customer Services
Mar 27, 2024
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We are overjoyed by your positive review and delighted to hear about your exceptional experience with us. Your valuable feedback will be shared with our dedicated team, who will be inspired by your kind words. If you ever require our services again, please know that we're just a message away. Warmest Regards, Springbok Customer Services ...

“Very satisfied with the service and correspon......”

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Mar 26,2024
Minithumbup
Ernest
By: 'Mrs'
Mar 26,2024
0 people found
this helpful
Very satisfied with the service and correspondance I received from Ernest. Highly recommend....
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By: Springbok Customer Services
Mar 27, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...

“Very easy process. Very helpful and informati......”

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Mar 26,2024
Minithumbup
bethan
By: 'Vicki'
Mar 26,2024
0 people found
this helpful
Very easy process. Very helpful and informative from start to finish. Would recommend to anyone looking for an easy to use estate agent....
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“Worked very hard on house sale .contact made ......”

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Mar 25,2024
Minithumbup
Charlotte
By: 'Alan'
Mar 25,2024
0 people found
this helpful
Worked very hard on house sale .contact made easy .by phone and email...
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By: Springbok Customer Services
Mar 26, 2024
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Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“First Class Property Sales...”

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Mar 22,2024
Minithumbup
Jamie
By: 'Joy'
Mar 22,2024
0 people found
this helpful
We decided to sell our property through a property buying company and our sales negotiator was exceptional. We spoke to him before we finally decided to sell with them and found him to be professional , enthusiastic and knowledgeable, answering any questions thoroughly and explaining every ...
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By: Springbok Customer Services
Mar 25, 2024
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We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services ...

“Great service, quick to answer any queries I ......”

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Mar 22,2024
Minithumbup
By: 'Naila'
Mar 22,2024
0 people found
this helpful
Great service, quick to answer any queries I had and very approacable....
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By: Springbok Customer Services
Mar 25, 2024
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We appreciate your positive review and are ecstatic to know that you had a great experience with us. Your feedback will be shared with our team, who will be encouraged by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services ...

“Springbok was great, fast moving up for sale ......”

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Mar 22,2024
Minithumbup
Lewis
By: 'Karen'
Mar 22,2024
0 people found
this helpful
Springbok was great, fast moving up for sale in five days, Louis got us the best deal, very polite and knowledgeable, kept in contact every step of the way , thank Louis your one in a million...
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By: Springbok Customer Services
Mar 25, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Did what they said they would do, did it all....”

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Mar 22,2024
Minithumbup
Craig
Beci
By: 'Lynne'
Mar 22,2024
0 people found
this helpful
Did what they said they would do, did it all....
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By: Springbok Customer Services
Mar 25, 2024
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Thank you for your wonderful review! We're elated to have provided you with excellent service, and your feedback will be shared with our team members. Should you need any further assistance or have any questions, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“I contacted them for a cash sale...”

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Mar 21,2024
Minithumbup
James
By: 'Paul'
Mar 21,2024
0 people found
this helpful
I got in touch with Springbok when I saw them on Facebook about my dad's property. I found James to be very knowledgeable about my local area and he took the time to explain to me lots of options available to me for sale. This ...
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By: Springbok Customer Services
Mar 25, 2024
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Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services ...

“Caring support...”

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Mar 21,2024
Minithumbdown
Marc
By: 'Claire Maley'
Mar 21,2024
0 people found
this helpful
This was the second time Marc supported me after difficulties with my sale (not the fault of Springbok). Marc was extremely responsive, caring and empathetic regarding my challenging situation and very kind in ensuring I got the best deal....
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By: Springbok Customer Services
Mar 22, 2024
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Your review made our day! We're elated to have provided you with a great experience, and we truly appreciate your kind words. Rest assured, your feedback will be shared with the team, who will be encouraged by your satisfaction. If there's anything else we can assist you with, please feel free to reach out. Warmest Regards, Springbok Customer Services ...

“The best...”

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Mar 21,2024
Minithumbup
Haden
By: 'Simona'
Mar 21,2024
0 people found
this helpful
We were very satisfied with the services provided by Springbok. Our agent was Haden Donovan and he responded immediately to all our requests, I have nothing to complain about. Great agency! Thank you Haden !...
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By: Springbok Customer Services
Mar 22, 2024
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Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“Springbook made it easy to withdraw because of change of circumstances...”

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Mar 20,2024
Minithumbup
Ernest
By: 'D'
Mar 20,2024
0 people found
this helpful
We put our house up with Earnest and due to our circumstances changing we did not review the contract. Phoned Springbook and they withdrew straight away via the withdrawal team...
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By: Springbok Customer Services
Mar 22, 2024
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We're so grateful for your feedback and thrilled to hear that you had a positive experience with us. Your review will be passed along to our team members, who take great pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services ...

“Couldn't have had a more pleasant and speedy......”

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Mar 19,2024
Minithumbup
Ernest
By: 'Caine'
Mar 19,2024
0 people found
this helpful
Couldn't have had a more pleasant and speedy process. Happy to help the whole way...
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By: Springbok Customer Services
Mar 20, 2024
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Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“Mortgage review...”

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Mar 15,2024
Minithumbup
Ernest
By: 'Precious Omitoyin'
Mar 15,2024
0 people found
this helpful
Business-minded, quick, and effective negotiator. Fast response to emails and phone calls...
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By: Springbok Customer Services
Mar 18, 2024
View all comments (1)
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“i sold my property through springbok properti......”

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Mar 15,2024
Minithumbup
Ernest
By: 'steven'
Mar 15,2024
0 people found
this helpful
i sold my property through springbok properties and i would like to thank ernest for his professional manner in this sale of the property...
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By: Springbok Customer Services
Mar 18, 2024
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Your glowing review is music to our ears! We're overjoyed to have provided you with excellent service, and your feedback will be cherished by our team. If you have any further questions or need assistance down the road, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Haden Donovan...”

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Mar 15,2024
Minithumbup
Haden
By: 'Abdul'
Mar 15,2024
0 people found
this helpful
The experience at springbok properties has been super helpful as they are very quick in their service. The service we received from Haden Donovan in particular was second to none. Absolutely brilliant!!...
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By: Springbok Customer Services
Mar 18, 2024
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Thank you for your wonderful review! We're elated to have provided you with excellent service, and your feedback will be shared with our team members. Should you need any further assistance or have any questions, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“Incredible service...”

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Mar 14,2024
Minithumbup
Lewis
By: 'Shiny'
Mar 14,2024
0 people found
this helpful
Springbok Properties were very quick to respond when we first contacted them. The whole process was very smooth and they sold our house within four days. The staff were amazing to work with, especially Lewis Buddle who was always available to answer all of my ...
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By: Springbok Customer Services
Mar 14, 2024
View all comments (1)
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“Working with springbok and in particular the ......”

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Mar 14,2024
Minithumbup
Annie
By: 'Rob Phillips'
Mar 14,2024
0 people found
this helpful
Working with springbok and in particular the sales progressor Annie has been very smooth sailing through the purchase of our first house. Very good communication throughout and very helpful answering any questions we had about the process...
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By: Springbok Customer Services
Mar 18, 2024
View all comments (1)
We appreciate your positive review and are ecstatic to know that you had a great experience with us. Your feedback will be shared with our team, who will be encouraged by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services ...

“Excellent Service & Very Professional...”

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Mar 14,2024
Minithumbup
Alex
By: 'Daksesh'
Mar 14,2024
0 people found
this helpful
Alex at Springbok Properties has been very helpful from the very start making everything clear and answering all our questions. Can't recommend Springbok Properties enough and the excellent service provided throughout the process....
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By: Springbok Customer Services
Mar 18, 2024
View all comments (1)
Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services ...

“Efficient...”

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Mar 14,2024
Minithumbup
Marc
By: 'Charlotte'
Mar 14,2024
0 people found
this helpful
Marc was very efficient and helpful when starting the sale process and helping us with the paper work and viewing...
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By: Springbok Customer Services
Mar 18, 2024
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We're honoured to have received your positive feedback and glad to hear that we were able to assist you effectively. Your kind words will be passed on to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to reach out. Warmest Regards, Springbok Customer Services ...

“My experience with Mr.Lewis Buddle was except......”

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Mar 13,2024
Minithumbup
Lewis
By: 'Bappy Barua'
Mar 13,2024
0 people found
this helpful
My experience with Mr.Lewis Buddle was exceptional.From Start to Finish,he guided me through every step of the first time home buying process with professionalism and expertise.Highly recommend his service to anyone looking to buy properties .I truly appreciate his support....
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By: Springbok Customer Services
Mar 14, 2024
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Thank you for your wonderful review! We're elated to have provided you with excellent service, and your feedback will be shared with our team members. Should you need any further assistance or have any questions, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“Relatively quick sale acheivedEfficient serv......”

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Mar 13,2024
Minithumbup
Lewis
By: 'Samina'
Mar 13,2024
0 people found
this helpful
Relatively quick sale acheived Efficient service provided Organised departments within Springbok...
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By: Springbok Customer Services
Mar 14, 2024
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Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

Awards won by Springbok Properties, Old Trafford M32 0RS



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Springbok Properties

Branch - Suite 7N, Trafford House, Old Trafford, M32