“Aggressively poached….then abandoned...”
1 Star Review
Jun 21,2020
By:
'Jenny'
Jun 21,2020
Branch: Manchester, St Georges House, 56 Peter St
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CO4
Branch: Manchester, St Georges House, 56 Peter St
Sales (Prospective customer)
Postcode: CO4
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This agency contacted me because they had seen that my house (a House in Multiple Occupation, HMO) had been on the market for a year. A slick “Zoom” interview was a brilliant sales pitch and persuaded me to leave my current agency and I was promised fast action to help get my house sold. Unfortunately, they can “talk the talk”, but seemingly not “walk the walk”.
They pressured me to getting my existing agency to drop their marketing campaign as soon as possible, so that they could start their campaign the very next day and even sent round a professional photographer to take pictures, then……nothing.
A week later my house was still not listed. People promised to phone me back when I left messages and they did not. Two weeks after their alleged start date and after I had tried a phone number half a dozen times I then get an email (too cowardly to talk to me on the phone?) saying that they were unable to market my property because of “a change in the rules”. I have had no response as to whose rules have changed. No other agency seems to have a problem with selling an HMO.
Utterly unacceptable behaviour to poach me from another agency and then abandon me. I have now gone to a more reputable estate agents.
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