Naylor Powell
Gloucester Docks, GL1
1.3/5, 6 reviews
0% recommended
50% sales valuation accuracy
50% sales fee satisfaction



Property Features


“Lacking in customer service and care....”

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Jun 15,2020
Minithumbdown
By: 'Jason'
Jun 15,2020
0 people found
this helpful
I viewed a property to rent there was little water pressure in the house so I asked to which the agent said they would look into it. They didn’t look into this as it was left. Arranged a second viewing, they call me an hour before the arranged time to put the viewing at a later time in the day. To stay flexible I agreed. I was running late so called them but they was not prepared to wait 10 mins for me after me rearranging my day to fit round them. To top it off the female I spoke to one the phone had a tone that couldn’t care less.

First but certainly last time I will be using this agency. Very bad communications and work ethic. They couldn’t care less.
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Opening Hours
Address

Naylor Powell
Unit C, Barge Arm East
Gloucester Docks
Gloucestershire
GL1 2DQ
01452 398010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 50% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 5 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“awful service during the let and dubious justifcation to avoid security depost...”

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Nov 11,2021
Minithumbdown
By: 'Karl'
Nov 11,2021
0 people found
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awful service. Firstly during rental, any issues took too long to resolve, and you had to do all the chasing until it got resolved. Then when at the end of the lease, we had it fully cleaned, sofas laundered, carpets steam cleaned and full tidiedup, ...
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“Do not rent from Naylor Powell...”

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Jul 28,2020
Minithumbdown
By: 'Sarah'
Jul 28,2020
0 people found
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Do not rent from Naylor Powell - the house was in a dirty state when moved in and charged for damage not caused by myself when left (pictures of repairs prior to moving in could not be provided) Only one lady was pleasant to deal ...
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By: Sarah
Aug 05, 2020
View all comments (4)
Charged for holes I didn’t make! Proved by photo evidence. Bad job done when moved in and if you had taken photos then and at every review - you would know I didn’t make them. You had to recover money somehow after the amount spent to make the house up to standard at the start. It’s a shame you have a great selling dept but your rental side isn’t good. People only need to read the reviews below and speak to previous tenants to know that! No customer care on your property management side ...

“Lacking in customer service and care....”

Share on :
Jun 15,2020
Minithumbdown
By: 'Jason'
Jun 15,2020
0 people found
this helpful
I viewed a property to rent there was little water pressure in the house so I asked to which the agent said they would look into it. They didn’t look into this as it was left. Arranged a second viewing, they call me an ...
read full review
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“Do not use them...”

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Mar 04,2020
Minithumbdown
By: 'Charlotte'
Mar 04,2020
0 people found
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Would have given 0 stars but that's not possible. Absolutely awful communication from day one. We were assigned an agent as standard but this changed constantly, we never knew who to contact with issues and had no one working with us directly. Had many issues with ...
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By: James Birt
Mar 05, 2020
View all comments (1)
I am very sorry to read your comments on this page. They are very different to the email we recently received from you thanking us for our service and hoping you can rent through us in the future? To clarify your points we do not assign an agent as you suggest, the team as a whole deal with each tenancy. We accept that there was some confusion over the septic tank and do apologise for the inconvenience caused. As soon as we were aware of the full picture it was resolved without delay. With re ...

“Awful estate agents...”

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Apr 03,2018
Minithumbdown
By: 'Tenant'
Apr 03,2018
9 people found
this helpful
I am renting from Naylor Powell and they are beyond awful - I would have given them 0 stars but the website had to have at least 1. The agents do not deal with you after you sign everything and pay their fees - any problems with ...
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By: Cd
May 04, 2019
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Hi I’m having the same problem with them at the moment Did you take any of your concerns further as I’m not wishing to let them win ...

“I was very keen to find a property to rent ......”

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Oct 03,2015
Minithumbdown
Dan
By: 'GlosTenant2855'
Oct 03,2015
0 people found
this helpful
I was very keen to find a property to rent in Glos Docks, so viewed a property in June 2015 with Naylor Powell. I decided not to take this property as was smaller than I had wanted. The lettings agent offered to inform me of other ...
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By: JB
Oct 05, 2015
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Unfortunately the demand for Docks apartments is extremely high and we have a large and growing list of waiting potential tenants. This does unfortunately lead to a number of disappointed people. We are sorry that we have not managed to find something that suits your requirements in the time you required it. We have suffered from a few email glitches over the last few weeks whereby people have not always received out replies. That said we have obviously not got it right this time and we apolog ...
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Awards won by Naylor Powell, Gloucester Docks GL1 2DQ



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