The Property Ombudsman
Salisbury, SP1
1.5/5, 8 reviews
13% recommended

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“Don't waste your time...”

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Jun 09,2020
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By: 'Elliott'
Jun 09,2020
2 people found
this helpful
If i could write 0 i would. What a waste of time. An impartial service that is funded y the establishments they judge. If you want a way to waste time appeal to them. However, it's best to seek help from citizens advice or your local council. TPO are just as bias as the letting agents.
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Latest Reviews

View all Reviews 8
28th Oct 2024
reviewed by 'TR'
“An unethical, crooked organization funded by Estate Agents! The organization has no interest in finding out the truth and ruling ......”
28th Nov 2022
reviewed by 'RoopDal'
“In a word, The Property Ombudsman (TPO) is corrupt.Firstly, it operates like a tortoise. They kept delaying and delaying ......”
25th Oct 2021
reviewed by 'Isa'
“It is not impartial and it does not matter how many evidences you sent, they still protect the agencies. Waste ......”
21st May 2021
reviewed by 'bogdan'
“Avoid - contacting TPO will be a waste of time. Turning to this so-called "Ombudsman" for complaints against real estate ......”
9th Jun 2020
reviewed by 'Elliott'
“If i could write 0 i would. What a waste of time. An impartial service that is funded y the establishments ......”
1st May 2020
reviewed by 'Vivivenne'
“Underlying Culture of Concealment and Coercion - Free Fair and Impartial redress … !It is my opinion The Property Ombudsman is ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

The Property Ombudsman
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333306

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 3 1 4 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“An unethical, crooked organization funded by ......”

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Oct 28,2024
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Jennifer
By: 'TR'
Oct 28,2024
0 people found
this helpful
An unethical, crooked organization funded by Estate Agents! The organization has no interest in finding out the truth and ruling against the wrong, they are interested in ruling in favor of the agent always! Sonia Estates in Kenton, Harrow decided my husband's sudden passing was ...
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“The Property Ombudsman (TPO) is corrupt...”

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Nov 28,2022
Minithumbdown
By: 'RoopDal'
Nov 28,2022
3 people found
this helpful
In a word, The Property Ombudsman (TPO) is corrupt. Firstly, it operates like a tortoise. They kept delaying and delaying investigation of our complaint against a Hornsea-based letting agent. Was this to give the letting agent more time to respond to our complaint? Secondly, when ...
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“Appaling...”

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Oct 25,2021
Minithumbdown
By: 'Isa'
Oct 25,2021
1 people found
this helpful
It is not impartial and it does not matter how many evidences you sent, they still protect the agencies. Waste of time....
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“Bad joke...”

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May 21,2021
Minithumbdown
By: 'bogdan'
May 21,2021
2 people found
this helpful
Avoid - contacting TPO will be a waste of time. Turning to this so-called "Ombudsman" for complaints against real estate agents is akin to asking the wolf to guard the sheep. Ten months of constant chasing and providing written support for each and every point ...
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“Don't waste your time...”

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Jun 09,2020
Minithumbdown
By: 'Elliott'
Jun 09,2020
2 people found
this helpful
If i could write 0 i would. What a waste of time. An impartial service that is funded y the establishments they judge. If you want a way to waste time appeal to them. However, it's best to seek help from citizens advice or your local ...
read full review
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“Underlying Culture of Concealment and Coercion - Free Fair and Impartial redress … !...”

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May 01,2020
Minithumbdown
By: 'Vivivenne'
May 01,2020
3 people found
this helpful
Underlying Culture of Concealment and Coercion - Free Fair and Impartial redress … ! It is my opinion The Property Ombudsman is not fit for purpose insofar as if a landlord has a complaint against an agent, where due diligence had not been shown and it is ...
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“A good organisation...”

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Jan 23,2020
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Hannah
By: 'Thoi'
Jan 23,2020
0 people found
this helpful
The Property Ombudsman is listening my concern and problems with the property agent. I appreciate Hannah, Laura and her team to solve problem and the issues I faced and they explained me the steps....
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“Total DISGRACE they are far from fair...”

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Jun 19,2019
Minithumbdown
By: 'MA'
Jun 19,2019
8 people found
this helpful
Over these past 3-4 years I have had to use TPOS twice, with complaints against a Property Management Company and later a Lettings Agent. Both occasions the Ombudsman review and investigation found in my favor. But however their award for compensation was paltry. Only a ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by The Property Ombudsman, Salisbury SP1 2BP



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