I recently bought a property through Citi Quays, which went very smoothly.
Mark was excellent in responding to any issues/queries I had and kept a good line of contact between myself and the vendors. He was always on time for viewings, had a good knowledge of the property and didn\'t attempt an unnecessary sleazy sales pitch. All of which was a breath of fresh air after dealing with some quite frankly useless staff at other agencies in East London (and in a previous property search in West London).
I am unable to comment on the rest of the Agency as I only dealt with Mark.