The Deposit Protection Service - Bristol, BS99

28 reviews 1/5 rating
  • 56% valuation accuracy
  • 11% recommend
  • 60% fee satisfaction
Find
Jul 29,2012
Minithumbdown
By:
Jul 29,2012
1 people found
this helpful
As a medium size Letting Agent we too have had major problems with the DPS over the past 4/5 yrs. We run an honest small business managing quality hardworking Landlords homes. As of yet not one ruling has gone the way of our landlord, i do realize that this has been a big learning curve for all Agents and landlords but with no training from the DPS in how to cover yourself from the outset how do we improve???

I have tightened the move in/out process conciderably over the years and improved my knowledge, inventories etc but when we have any problems there is too little staff to man the phones and NO ADVICE GIVEN. In my opinion this is a very one way st to protect tenants deposits only and not for the ripped of landlord !!!!

I have been told if you do not agree with the ruling then there is NO ONE to complain to. If you have a dispute i would tick the box for NO to use the DPS arbitration!
What agent could do to change your mind?
No help or advice for wronged Landlords
Attached Files
Comments (0) Report abuse Print review
Was this helpful? Yes

Find the Best Agent to
Buy, Sell or Rent Property




Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.



(optional) upload photographs,images,youtube video or .pdf files to support your review


The Deposit Protection Service

The Pavilions Bridgwater Road Bristol
City of Bristol
BS99 6AA

0844 4727 000
update staff | update details

Opening hours


  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Search by
Useful information
About allAgents
For agents
Facebook Twitter Google+ Instagram