Borehamwood, WD6
4.9/5, 165 reviews
99% recommended
100% sales valuation accuracy
75% sales fee satisfaction
80% lettings valuation accuracy
96% lettings fee satisfaction

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


“As a tenant with Abaco of 5 years, I can say ......”

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Jun 02,2020
Minithumbup
Emma
Amisha
By: 'Ed Fry'
Jun 02,2020
0 people found
this helpful
As a tenant with Abaco of 5 years, I can say that they are the best letting/management agent I have had the pleasure of dealing with. Expect instant responses to emails, fair and friendly staff, and very good contractors/handymen. Kevin, Amisha, Nadine and Emma have been extremely helpful during our stay, and I am sorry to have to leave the property. Keep up the great work!
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Opening Hours
Address

Abaco Estates
202 Devonshire House
Manor Way,Borehamwood
Hertfordshire
WD6 1QQ
020 8959 9996

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 75% £1,300,000 £1,300,000
Lettings 80% 96% £910 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
35 0 109 1 7 0 5 0 7 1
Areas covered
  • NW1
  • NW6
  • NW8
  • W1
  • NW2
  • NW7
  • NW11
  • NW3
  • N2
  • W9
  • N5
  • NW5
  • N7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties
Images & Videos

“Green Electrical has worked with Abaco Estate......”

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Jul 10,2020
Minithumbup
Kevin
Emma
By: 'Paul Caulfield'
Jul 10,2020
0 people found
this helpful
Green Electrical has worked with Abaco Estates for nearly a decade and they are incredibly professional, organised and responsive. As an electrical contractor, its satisfying to know that the properties that are managed by Abaco, are well cared for, with safety being paramount for their ...
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“During Cov19 emergency I had a problem with t......”

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Jun 19,2020
Minithumbup
Emma
By: 'Francesca'
Jun 19,2020
0 people found
this helpful
During Cov19 emergency I had a problem with the boiler. I called my agency and Emma that that day was alone help me a lot to solve the problem. I have to say all the agency is very professional like Emma who deserves more than 5 ...
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“I used Abaco Estates as a tenant and I would ......”

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Jun 16,2020
Minithumbup
By: 'A Don'
Jun 16,2020
0 people found
this helpful
I used Abaco Estates as a tenant and I would definitely recommend them in the future to any other prospective tenants. The process was flawless and even though the team had an unusually short timeframe to execute they went above and beyond to get everything ...
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“Emma at Abaco is No1 at building Management!......”

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Jun 10,2020
Minithumbup
Kevin
Emma
By: 'B Haigh'
Jun 10,2020
0 people found
this helpful
Emma at Abaco is No1 at building Management! She has looked after our residential and commercial building off Regent's Park for several years. She has worked to always keep both tenant and owner more than informed and safe in their homes. Always up to date ...
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“Thanks Emma for being responsive and quick at......”

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Jun 09,2020
Minithumbup
Emma
By: 'Paul Fleming'
Jun 09,2020
0 people found
this helpful
Thanks Emma for being responsive and quick at sorting out our problems. Even during a global crisis you have helped us with fridge replacements and plumbing issues......no job seems too big or too small and your help is always very much appreciated....
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“Excellent Customer Service from Emma...”

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Jun 09,2020
Minithumbup
Emma
By: 'Dan'
Jun 09,2020
0 people found
this helpful
Emma is part of an exceptional team that manages the relationship with our tenants as well as the maintenance of the property itself. Since we moved to ABACO, and Emma, renting our property is much easier as they handle everything - efficiently and in a ...
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“Abaco Estates...”

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Jun 09,2020
Minithumbup
David
By: 'Martin Healy'
Jun 09,2020
0 people found
this helpful
Abaco have been managing our apartments in Central London for over twenty years.. At all points in the process the "get" it. they totally understand the landlord perspective and protect our interests. They are also very proactive in dealing with the tenant with the result ...
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“Very helpful and efficient...”

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Jun 03,2020
Minithumbup
Emma
By: 'Mari haughey'
Jun 03,2020
0 people found
this helpful
Emma has been a massive help to us during our current tenancy, working to solve any issues as quickly and efficiently as possible, and Is always open to considering our suggestions and asks. A great agent!...
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“As a tenant with Abaco of 5 years, I can say ......”

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Jun 02,2020
Minithumbup
Emma
Amisha
By: 'Ed Fry'
Jun 02,2020
0 people found
this helpful
As a tenant with Abaco of 5 years, I can say that they are the best letting/management agent I have had the pleasure of dealing with. Expect instant responses to emails, fair and friendly staff, and very good contractors/handymen. Kevin, Amisha, Nadine and Emma ...
read full review
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“We have recently rented a property in E3 with......”

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May 26,2020
Minithumbup
Nadine
Kevin
By: 'William Newton'
May 26,2020
0 people found
this helpful
We have recently rented a property in E3 with Abaco. They were brilliant every step of the way and very professional in the way they conducted the transaction, from first viewing to handover of keys, particularly in light of the ongoing pandemic. Specifically, Nadine was ...
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“Refreshing Experience & Beyond Helpful Team...”

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Apr 20,2020
Minithumbup
Nadine
Kevin
By: 'Steve Hill'
Apr 20,2020
0 people found
this helpful
We worked with 3 members of the team during the process of finding and moving into our new flat. Nadine was our primary contact throughout the process and she was absolutely fantastic! Nadine, David & Kevin were all fantastic in the process of showing the property, processing ...
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“Abaco is the best agent I've dealt with as a ......”

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Apr 09,2020
Minithumbup
Emma
Amisha
By: 'Szabi Baranyi'
Apr 09,2020
0 people found
this helpful
Abaco is the best agent I've dealt with as a tenant amongst about 10-15 I've experienced during my renting years. They're a breath of fresh air in an industry that in general I've had mostly bad experiences with. Emma is prompt and results-orientated. Great communication. ...
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“Just a quick note to express my huge thanks t......”

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Mar 05,2020
Minithumbup
By: 'John Pittalis'
Mar 05,2020
0 people found
this helpful
Just a quick note to express my huge thanks to Emma Trainis and the Abaco Property Management Team, for resolving a very tricky 'abandoned vehicle' situation with our London property. When it looked like the combined efforts of the local police force; local authority; and ...
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“I find that Emma & Nadine deal with things sw......”

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Feb 27,2020
Minithumbup
Nadine
Emma
By: 'Michaela Foden'
Feb 27,2020
0 people found
this helpful
I find that Emma & Nadine deal with things swiftly and are a pleasure to work with from a Block Management perspective....
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“Emma is very responsive and helpful. We never......”

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Jan 15,2020
Minithumbup
Emma
By: 'Ni & Marc'
Jan 15,2020
0 people found
this helpful
Emma is very responsive and helpful. We never have to worry if an issue arises in our flat. It is always sorted out ASAP making living the day-to-day effortless....
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“Amazing fabulous service and excellent on time information...”

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Dec 17,2019
Minithumbup
By: 'Gary Roddy'
Dec 17,2019
0 people found
this helpful
From the first moment excellent service. The first visit was well organised and informative. All questions asked were answered clearly. From then it just got better and better. Any questions asked of Nadine and the team were answered quickly and accurately. Also, the range of ...
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“Great experience with Abaco...”

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Oct 23,2019
Minithumbup
Nadine
Amisha
By: 'Alexander Nash'
Oct 23,2019
0 people found
this helpful
Our rental property was managed by Abaco for over three years. During that time they were always polite, prompt, and ready to help. In the past we've had real headaches with landlords and managing agents - this didn't happen once with Abaco. Any problems with ...
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“Excellent service, very responsive...”

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Jun 19,2019
Minithumbup
Emma
By: 'Ben'
Jun 19,2019
0 people found
this helpful
Had an unfortunate flood at our property and Emma worked tirelessly in sorting out the issue for us including answering calls and emails well outside regular working hours. Equally importantly she made sure we knew what was happening at every stage and has been very ...
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“Very friendly and helpful...”

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Jun 19,2019
Minithumbup
Emma
By: 'Lucas & Mariana'
Jun 19,2019
0 people found
this helpful
Emma's brilliant. She has looked after all of our maintenance issues in the past three years and has always been a massive help. She is very responsive and chases issues all the way through until they are resolved. Thanks for all your kind help Emma! ...
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“Professional and respectful...”

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Jun 06,2019
Minithumbup
Kevin
Nadine
By: 'Marshal'
Jun 06,2019
0 people found
this helpful
Kevin and Nadine are very supportive and helped me secure a property that I loved. Abaco reviewed my application and ensured that I was referenced and put my offer forward in a manner that secured the property with the landlord. Very lovely to talk to ...
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Comment on agent fees
Good!
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“RElo...”

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May 31,2019
Minithumbup
Nadine
By: 'Relo'
May 31,2019
0 people found
this helpful
Nadine was exceptionally good - from start to finish she made the process so easy. One of the best agents I have dealt with...
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“Personal service from friendly and caring staff....”

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May 22,2019
Minithumbup
Amisha
Kevin
By: 'Sarah and Piers'
May 22,2019
0 people found
this helpful
We rented from Abaco for just over 4 years. They are by far the best agency I have dealt with. They sort out issues really quickly with a friendly and caring attitude. They have also been really quick at getting issues resolved. When we were moving ...
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Comment on agent fees
Good and fair fees. No hidden costs.
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“On the ball...”

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May 22,2019
Minithumbup
By: 'Ni & Marc'
May 22,2019
0 people found
this helpful
It has been our first time using an agent but Abaco Estates have been professional yet personable thus far. We are extremely lucky. There has been incredible attention paid to logistical detail which is so helpful. The apartment was in pristine condition and it was ...
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“Very professional team and agency...”

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May 11,2019
Minithumbup
Nadine
By: 'Kartik'
May 11,2019
0 people found
this helpful
Clear and simple process with Abaco. Nadine and Daniel were responsive and prompt with all communications. Just wish they could have convinced our landlord to make the changes (like going from single glazed to double glazed windows) and kept the house to an even higher ...
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Comment on agent fees
None as far as I'm aware
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“Brilliant...”

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Mar 18,2019
Minithumbup
Emma
Amisha
By: 'Hstreeter'
Mar 18,2019
0 people found
this helpful
Just want to thank Emma, Amisha, Nadine and the rest of the team for all their help with our tenancy. The quick, efficient and friendly manner in which they handle our problems is refreshing and much appreciated!...
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Comment on agent fees
Good
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No image available Nadine
(70)
Staff picture Kevin
(65)
Staff picture Emma
(31)
No image available Amisha
(27)
No image available David
(1)

Vendor Fees

Vendors

Sales Fees - 0.9% Inclusive of VAT (0.75% plus VAT) - Sole Agency Only.

Example

If a property was sold for £500,000.00 the fees would be:-

Sales Fee - £4500.00 including VAT

Redress Scheme
The Property Ombudsman
Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2B
www.tpos.co.uk
01722 333306
(Lines are open, Monday - Friday 9am - 4.30pm excluding bank holidays)

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
https://ico.org.uk
0303 123 1113 (local rate - calls to this number cost the same as calls to 01 or 02 numbers). Normal opening hours are Monday to Friday between 9am and 5pm (excluding bank holidays).
Registration Number Z1138364

Landlord Fees

Landlords

Letting Fees - 9.6% inclusive of VAT (8.0% plus VAT).
Renewals - 6% inclusive of VAT (5.0% plus VAT).
Management - 6% inclusive of VAT (5.0% plus VAT).
Project Management - 12% inclusive of VAT (10.0% plus VAT).

Example

If a property was rented out at £1000.00 per calendar month the fees would be:-

Letting Fee - £1152.00 including VAT.
Renewal Fee - £720.00 including VAT.
Management Fee - £720.00 including VAT.

If a project was undertaken (new kitchen, new bathroom etc) with us managing the project and the total cost of the works came to £10,000.00, our fees would be :-

Project Management - £1200.00 including VAT.

Redress Scheme
The Property Ombudsman
Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2B
www.tpos.co.uk
01722 333306
(Lines are open, Monday - Friday 9am - 4.30pm excluding bank holidays)

Client Money Protection
Client Money Protect
Premiere House,
1st Floor,
Elstree Way,
Borehamwood,
WD6 1JH
www.clientmoneyprotect.co.uk
info@clientmoneyprotect.co.uk
03333219414
Membership CMP003032

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
https://ico.org.uk
0303 123 1113 (local rate - calls to this number cost the same as calls to 01 or 02 numbers). Normal opening hours are Monday to Friday between 9am and 5pm (excluding bank holidays).
Registration Number Z1138364

Tenant Fees

Tenants

Abaco Estates standard charges are:-
Deposit - Equal to 5 weeks rent
Referencing Fee - Zero
Contract Fee - Zero
Name Changes - £50.00 inclusive of VAT
Loss of keys - at cost.

EXAMPLE

If a 1 bedroom flat was rented out the tenant would pay a 5 week deposit plus 1 month’s rent in advance. So if the rent was £1500.00 per calendar month the tenant would pay:-

1 Months Rent - £1500.00
5 Weeks Deposit - £ 1730.00
Total - £3230.00

Abaco Estates do not take holding deposits, we do require seeing the last 4 months of bank statements prior to offers being put forward to Landlords.

Redress Scheme
The Property Ombudsman
Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2B
www.tpos.co.uk
01722 333306
(Lines are open, Monday - Friday 9am - 4.30pm excluding bank holidays)

Client Money Protection
Client Money Protect
Premiere House,
1st Floor,
Elstree Way,
Borehamwood,
WD6 1JH
www.clientmoneyprotect.co.uk
info@clientmoneyprotect.co.uk
03333219414
Membership CMP003032

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
https://ico.org.uk
0303 123 1113 (local rate - calls to this number cost the same as calls to 01 or 02 numbers). Normal opening hours are Monday to Friday between 9am and 5pm (excluding bank holidays).
Registration Number Z1138364
Last updated at 12/06/2019, 10:18 AM by Kevin Burnham
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Abaco Estates prides itself on providing a high level of service and we are constantly looking at ways we can improve.
Should anyone feel that they have not been fairly treated, aggrieved in any way or feel that our service could have
been better I am very keen to hear from you.

Our goal is that all parties feel good once the deal is done.

Kevin Burnham
Partner
07973 538 038
kevin@abacoestates.com
Last updated at 11:10 AM 24/07/2019 by allAgents

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Branch - Borehamwood, WD6