Colchester, CO1
4.8/5, 273 reviews
93% recommended
100% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

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“No problems. Very friendly and not pushy. Wen......”

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May 27,2020
Minithumbup
Craig
By: 'alexander'
May 27,2020
0 people found
this helpful
No problems. Very friendly and not pushy. Went to plan without any dramas. Craig was very professional. Top high street agent.
Was this helpful? Yes
By: Tim Wade
May 27, 2020
Thank you for your kind review. I will let Craig and the team know. All the best.

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Opening Hours
Address

Gallant Richardson
5 Culver Street West
Colchester
Essex
CO1 1JG
01206 548222

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £75,000 £2,600,000
Lettings 95% 97% £380 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 2 82 9 83 0 44 4 8 3
Areas covered
  • CO1
  • Colchester
  • CO2
  • North Essex
  • CO3
  • CO4
  • CO5
  • CO6
  • CO7
  • CO8
  • CO9
  • CO11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS DPS TDS SAGEagent
Latest Properties

No Properties

“Having not sold a property in 32 years......”

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Mar 25,2024
Minithumbup
Craig
By: 'Steve'
Mar 25,2024
0 people found
this helpful
Having not sold a property in 32 years, Gallant Richardson made the process so simple, understandable, and efficient as possible. Every member of the team that we interacted with were polite, friendly, and driven to help us sell our property. Gallant Richardson made sure that not ...
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By: Andy Wade
Mar 25, 2024
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Thank you very much for your kind and positive comments, it was a pleasure to help you move and we wish you all the best in your new home ...

“Outstanding...”

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Feb 21,2024
Minithumbup
By: 'Donna'
Feb 21,2024
0 people found
this helpful
After 11 years with Gallant Richardson i can only say I'll highly recommended them to anyone. Communication has always been great, along with their customer care. Thanks for the past 11 years....
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By: Tim Wade
Feb 21, 2024
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Thank you for your kind review Donna and for being such a good tenant. We wish you all the best in your new home. ...

“Purchase...”

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Feb 14,2024
Minithumbup
Craig
Andy
By: 'David'
Feb 14,2024
0 people found
this helpful
Fantastic sales team from start to finish, helped the process all the way through...
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By: Craig Tarbet
Feb 15, 2024
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Thank you very much for taking the time to complete a review. We do appreciate It and wish you the very very best in your new home. ...

“Excellent experience...”

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Feb 02,2024
Minithumbup
Craig
By: 'Chiru'
Feb 02,2024
0 people found
this helpful
Craig Tarbet was excellent. He kept communication clear and was always reassuring and available....
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By: Tim Wade
Feb 02, 2024
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Thank you for your kind review. I will let Craig know. ...

“We were renting a flat via Gallant Richardson......”

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Jan 23,2024
Minithumbup
By: 'Olga'
Jan 23,2024
0 people found
this helpful
We were renting a flat via Gallant Richardson for 2 years, they were always very easy to contact and sort out any issues at all. The process both of moving in and out was seamless. Never had any issues with property visits either, person checking the ...
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Was this helpful? Yes
By: Tim Wade
Jan 23, 2024
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Thank you for your kind review Olga and for being such a great tenant. All the best on your new home. ...

“I am really pleased with your effort to see t......”

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Dec 13,2023
Minithumbdown
Craig
By: 'C'
Dec 13,2023
0 people found
this helpful
I am really pleased with your effort to see that this project has come to an end so I want to that thank you sincerely. It has not been easy, although I knew that Gallant Richardson is capable of doing the job and that is ...
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By: Tim Wade
Dec 13, 2023
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Thank you for your kind review. All the best in your new home. ...

“I've been really impressed with the service r......”

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Dec 13,2023
Minithumbup
By: 'Sharon'
Dec 13,2023
0 people found
this helpful
I've been really impressed with the service received From Gallant and Richardson , they are so professional which really helps with my busy work schedule. I am not around much as in work commitment's though nothing is too much trouble with appointment's such as legal gas ...
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By: Tim Wade
Dec 13, 2023
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Thank you for your kind review Sharon. ...

“Jo was very professional and helpful througho......”

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Nov 22,2023
Minithumbup
Joanne
By: 'Debbie'
Nov 22,2023
0 people found
this helpful
Jo was very professional and helpful throughout the whole process....
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By: Andy Wade
Nov 22, 2023
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Thank you very much for your kind comments, it was a pleasure to help you move, we are sure you will be very happy in your new home ...

“Sacha, a Property Manager at Galant and Richa......”

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Nov 22,2023
Minithumbup
Sacha
By: 'Samuel'
Nov 22,2023
0 people found
this helpful
Sacha, a Property Manager at Galant and Richardson, is the star of the Colchester branch! She is kind, helpful and thoughtful. From the moment you engage with her, she is willing to go the extra mile, (regardless of the query, fault or concern), all to ...
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Was this helpful? Yes
By: Andy Wade
Nov 22, 2023
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Thank you very much for your kind comments, I will ensure Sacha is made fully aware of them and will congratulate her on her customer service ...

“The staff were very friendly and helpful, hel......”

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Nov 21,2023
Minithumbup
Craig
Andy
By: 'Janice Chambers'
Nov 21,2023
0 people found
this helpful
The staff were very friendly and helpful, helping us every step along the way, keeping me up to date with progress of my purchasing and chasing the seller when needed to get things moving in the last stage of getting exchanged and completed. Thank you ...
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By: Andy Wade
Nov 21, 2023
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Thank you very much for your kind comments, it was a pleasure to help you move ...

“A* service!...”

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Nov 21,2023
Minithumbup
Joanne
By: 'Dr'
Nov 21,2023
0 people found
this helpful
Joanne has been a fantastic source of support throughout securing my tenancy. She has always been available to provide advice and guidance where needed. The process was made easier because of her knowledge and expertise. I cannot thank her enough for her dedication and obvious ...
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Was this helpful? Yes
By: Andy Wade
Nov 21, 2023
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Thank you very much for your kind comments, it was a pleasure to be of assistance to you. I will ensure Joanne sees your lovely words. ...

“Lovely staff. They are very helpful and poli......”

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Oct 25,2023
Minithumbup
By: 'Isabel Torres'
Oct 25,2023
0 people found
this helpful
Lovely staff. They are very helpful and polite. Professional and comprehensive....
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“Positive Experience with Gallant Richardson...”

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Oct 24,2023
Minithumbup
Craig
By: 'Rebecca'
Oct 24,2023
0 people found
this helpful
Had a positive experience with Gallant Richardson (thanks Craig!) Had a few hiccups due to unforseen circumstances, but the team were proactive and provided regular updates, which was very reassuring....
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“Excellent service from Gallant Richardson...”

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Oct 18,2023
Minithumbup
Sacha
By: 'Tim Strugnell'
Oct 18,2023
0 people found
this helpful
I’ve been renting my apartment from Gallant Richardson for three years now. Throughout that time if there has been the slightest problem it has been sorted immediately. This week my water heater stopped working and the letting agent, Sacha Allen was so helpful that ...
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Was this helpful? Yes
By: Tim Wade
Oct 18, 2023
View all comments (1)
Thank you for your kind review. We will let Sacha know. It is appreciated. We do work hard for landlords and tenants to make sure things are done properly. ...

“A brilliant team and really helpful and suppo......”

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Aug 06,2023
Minithumbup
Tim
Debbie
By: 'Rusel Broadway'
Aug 06,2023
0 people found
this helpful
A brilliant team and really helpful and supportive both for me as a Tennant and for my landlord. Very helpful and approachable. I cannot find fault with their service and support, especially during Covid. Many thanks to you....
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Was this helpful? Yes
By: Tim Wade
Aug 07, 2023
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Thank you for your kind review Rusel. I hope you are well and enjoying your new home. ...

“Craig and Andy dealt with our house sale. Bot......”

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Jun 04,2023
Minithumbup
Craig
Andy
By: 'Claire'
Jun 04,2023
0 people found
this helpful
Craig and Andy dealt with our house sale. Both were so professional and helpful. I would highly recommend Gallant and Richardson....
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By: Tim Wade
Jun 05, 2023
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Thank you for your kind review Claire. It was our pleasure to help. ...

“Good Experience...”

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Jun 02,2023
Minithumbup
Joanne
Lynne
By: 'Esmat Zerin Esha'
Jun 02,2023
0 people found
this helpful
All over it was a good experience with GR. We got the support in and out. I wish them all the best for the future....
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Was this helpful? Yes
By: Tim Wade
Jun 02, 2023
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Thank you for your review. All the best in your new home. ...

“Very happy with Gallant Richardson in the sal......”

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Apr 21,2023
Minithumbup
Craig
By: 'Jeremy Roope'
Apr 21,2023
0 people found
this helpful
Very happy with Gallant Richardson in the sale of my parents home. Craig Tarbet was very friendly and helpful, kept us updated throughout the sale of the property. We would not hesitate in using Gallant Richardson again....
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Was this helpful? Yes
By: Andy Wade
Apr 24, 2023
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Thank you very much for your positive comment, it was a a pleasure to help. ...

“Used Gallants for a property sale. Really hel......”

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Apr 17,2023
Minithumbup
Craig
By: 'Tony Tredgett'
Apr 17,2023
0 people found
this helpful
Used Gallants for a property sale. Really helpful general advice throughout the process including guidance on things to do to better prepare the property for sale. Property successfully sold in a good timescale with Craig in particular keeping me fully informed and regularly updated. Would ...
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By: Andy Wade
Apr 17, 2023
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Thank you very much for your positive comments, I will ensure Craig sees them. It was a pleasure to help. ...

“I couldn't recommend gallant richardsons enough...”

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Mar 30,2023
Minithumbup
Joanne
Tim
By: 'Sam'
Mar 30,2023
0 people found
this helpful
I couldn't recommend gallant richardsons enough, we have used other local estate agents over the years but these guys went to the ends of the earth to secure our tenancy, the made the paperwork easy to understand and we ended up buying the rental from ...
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Was this helpful? Yes
By: Tim Wade
Mar 30, 2023
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Thank you for your kind review Sam. We are so pleased you have been able to purchase your home from your landlord and we wish you and your family many happy years there. ...

“Great Experience!...”

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Mar 30,2023
Minithumbup
Joanne
By: 'Lucy'
Mar 30,2023
0 people found
this helpful
Honestly, I couldn't recommend Gallant Richardson enough. They are friendly, approachable, helpful and made the whole process very smooth. Also, Jo is amazing! She guided and reassured me through everything perfectly. Thank you...
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By: Tim Wade
Mar 30, 2023
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Thank you for your kind review. We hope you are very happy in your new home. ...

“Personal and Proactive...”

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Feb 28,2023
Minithumbup
Craig
Andy
By: 'Dan'
Feb 28,2023
0 people found
this helpful
So nice to work with an estate agent that actually wants to spend the time getting to know what the client wants, appropriately managing everyone's expectations and then working hard to achieve the best deal for all concerned. Personal service cannot be underestimated in a ...
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By: Andy Wade
Mar 01, 2023
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Thank you very much for your positive comments, it was a pleasure to help you move, good luck in your new home ...

“Excellent service and fantastic staff....”

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Feb 25,2023
Minithumbup
By: 'Richard'
Feb 25,2023
0 people found
this helpful
Excellent service and fantastic staff. Gallant Richardson were letting agents for our property for twelve years while we lived overseas. They were wonderful and always did a fantastic job. When we decided to sell the property, they were equally as helpful and professional. Can't recommend ...
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By: Tim Wade
Feb 27, 2023
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Thank you for your kind review Richard and we appreciate your business for so many years. It has been our pleasure to help. All the best. ...

“Well done to all staff at Gallant Richardson ......”

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Feb 14,2023
Minithumbup
By: 'Clare'
Feb 14,2023
0 people found
this helpful
Well done to all staff at Gallant Richardson for supplying such a great service for all the years I was a tenant When anyone wants to rent a property. Go to Gallant Richardson.....1st Class!! All the best all of you....
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By: Tim Wade
Feb 14, 2023
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Thank you for being such a good tenant Clare. We will miss you. All the best. ...

“Craig and the team were professional and kept......”

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Feb 13,2023
Minithumbup
Craig
By: 'Zoe B'
Feb 13,2023
0 people found
this helpful
Craig and the team were professional and kept me in touch constantly throughout the buying process. I have no hesitation to Highly recommend....
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By: Tim Wade
Feb 13, 2023
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Thank you for your kind review. It is appreciated. ...

“I have used the services of Gallant Richardso...Professional and helpful....”

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Feb 08,2023
Minithumbup
By: 'Mrs Mayo'
Feb 08,2023
0 people found
this helpful
I have used the services of Gallant Richardson for a number of years both as a landlord and a vendor. My experience has been positive and I have appreciated their professionalism throughout. I would have no hesitation in recommending their services to anyone and if, ...
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By: Andy Wade
Feb 09, 2023
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Thank you very much for your positive, kind words, it has been a pleasure to have been of service over the years ...

“Very professional from start to finish...”

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Jan 07,2023
Minithumbup
Craig
By: 'Roy'
Jan 07,2023
0 people found
this helpful
Very professional from start to finish. Estimates realistic and not the time wasting ego stroking over inflated valuations of other estate agents that will lose you time and potential buyers. The whole process and the communications were excellent and willing to go the extra to ...
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By: Andy Wade
Jan 09, 2023
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Thank you very much for your kind words, it was a pleasure to help. We wish you good luck with your move ...

“Reliable Property Agent...”

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Dec 23,2022
Minithumbup
Joanne
By: 'Chlorine Tang'
Dec 23,2022
0 people found
this helpful
A big thank you to the letting team at Gallant Richardson for the excellent service and a special thanks to Joanne for making my family's stay worry free before coming to Colchester. I would highly recommend Gallant Richardson to anyone....
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By: Andy Wade
Dec 23, 2022
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Thank you very much for your kind words, I will make sure Joanne sees them. Thank you for coming to Gallant Richardson, it was a pleasure to help you and your family and the friends and colleagues you have recommended since. ...

“First Class Services...”

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Dec 12,2022
Minithumbup
By: 'David'
Dec 12,2022
0 people found
this helpful
Your staff during our 18-year association have always provided a top class, caring service that is professional, knowledgeable, and efficient. As an ex-pat landlord, it was of great comfort to know you always had my back and best interests at heart. Finally, the sales team ...
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By: Andy Wade
Dec 12, 2022
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Thank you very much for your kind words, rally appreciated, I'll make sure all of my staff see your comments. ...

“Have used this agent for both letting and pro......”

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Oct 26,2022
Minithumbup
By: 'Happy Customer'
Oct 26,2022
0 people found
this helpful
Have used this agent for both letting and property sale and found them to friendly, knowledgeable, professional and responsive to queries. We would certainly use them again should we ever need to sell buy or rent....
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By: Andy Wade
Oct 26, 2022
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Thank you very much for your kind words. It has been a pleasure acting for you and sad to lose you as clients but I'm glad we got the sale through for you ...
Staff picture Craig
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Staff picture Andy
(80)
Staff picture Tim
(35)
Staff picture Rebecca
(21)
Staff picture Joanne
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Staff picture Debbie
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Staff picture Rachel
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Staff picture Ross
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Staff picture Debbie
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Staff picture Jill
(1)
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In order to maintain a high level of service to customers, to ensure compliance with certain legal requirements, and to comply with the conditions of membership of NAEA (National Association of Estate Agents), ARLA (Association of Residential Letting Agents) and TPO (The Property Ombudsman)
Gallant Richardson adopt an In-House Complaints procedure
Last updated at 4:26 PM 21/10/2019 by allAgents

Awards won by Gallant Richardson, Colchester CO1 1JG



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Gallant Richardson

Branch - Colchester, CO1