Universal Square, Manchester, M12
4.7/5, 2198 reviews
94% recommended
89% sales valuation accuracy
91% sales fee satisfaction
Springbok Estate Agents in Manchester

“Ben has been great with selling the property.......”

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May 22,2020
Minithumbup
Ben
By: 'Sophia Keene'
May 22,2020
0 people found
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Ben has been great with selling the property. Great communicator and has really helped in selling the property. This is the third estate agent I have been with and my house has been on the market for 10 months. With springbok it sold within two months (in the middle of covid 19) and with the first person to view. Thanks
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Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 91% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 3 6 1 1016 48 927 32 50 48
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

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“very helpful and ontop of the situation, cons......”

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Jul 02,2020
Minithumbup
By: 'conor'
Jul 02,2020
0 people found
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very helpful and ontop of the situation, constant communication with myself especially thankful to Vicky Coffey who made herself available to talk whenever I needed....
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“Our agent Vicky coffey was lovely and very he......”

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Jul 01,2020
Minithumbup
By: 'Charlotte Boys'
Jul 01,2020
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Our agent Vicky coffey was lovely and very helpful. Super quick in getting back to us and securing our property. Main springbok central number not very helpful....
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“Happy first time buyer...”

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Jul 01,2020
Minithumbup
Ben
Molly
By: 'Dax Partridge'
Jul 01,2020
0 people found
this helpful
Really straight forward process, friendly staff with good communication. As a first time buyer I have found that all the information I need is easily at hand and the agents have been friendly and very easy to communicate with....
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“FORGET THE REST, USE THE BEST!...”

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Jul 01,2020
Minithumbup
Ben
By: 'Sean Wheeldon'
Jul 01,2020
0 people found
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I would really recommend Springbok Properties! We have used this company previously, they never fail to undermine our expectations. Overall, they are a professional and reliable team. Ben Taylor was our sales negotiator, he worked very effectively in keeping us informed. Springbok has proven to ...
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“Ben has been super helpful and so informative......”

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Jul 01,2020
Minithumbup
Ben
By: 'Faye Duckers'
Jul 01,2020
0 people found
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Ben has been super helpful and so informative throughout the whole selling process. He’s kept in frequent contact and provided regular updates and even with COVID making its appearance has managed to get a reasonable price for my parents property. Thanks Ben!...
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“I was very pleased with the level of service ......”

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Jun 29,2020
Minithumbup
Ahmed
Ahmed
By: 'Beverley Clark'
Jun 29,2020
0 people found
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I was very pleased with the level of service we received and in particular the patience, kindness and courtesy of Ahmed Seddon. There were multiple viewing arranged very quickly and a sale agreed within a couple of weeks, everything was done to a timescale that ...
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“Fast, efficient and helpful...”

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Jun 29,2020
Minithumbup
Ben
By: 'Mrs Caroline Pattinson'
Jun 29,2020
0 people found
this helpful
I rang Springbok and spoke to Ben Taylor regarding viewing a property. Ben arranged that immediately on the day of my choice and we viewed it a few days later. Ben then handled our offer negotiation and guided me through paying my deposit and signing ...
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“Rapid replies. So far i have dealt with Ben ......”

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Jun 28,2020
Minithumbup
Ben
By: 'Daisy Wright'
Jun 28,2020
0 people found
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Rapid replies. So far i have dealt with Ben Taylor in purchasing a property, i have found him to be incredibly efficient and knowledgeable. As a first time buyer i had several questions particularly around the exclusivity deposit, Ben was quick to reply and friendly ...
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“He is excellent and straight forward person ......”

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Jun 27,2020
Minithumbdown
Ben
By: 'MzondiLungu'
Jun 27,2020
0 people found
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He is excellent and straight forward person and from day one he has been so helpful. I found his services very friendly....
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“Great Customer Buying Experience...”

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Jun 24,2020
Minithumbup
Ben
By: 'Scot Symonds'
Jun 24,2020
0 people found
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Really good balance of online portal, linked with central team and individual support. Quick to respond and good flexibility to support...
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“Great service from the start Good communicat......”

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Jun 24,2020
Minithumbup
Ben
By: 'Mark wilson'
Jun 24,2020
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Great service from the start Good communication from start to finish Very pleasant to speak to over the Fone Thanks for a easy transaction...
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“Brilliant service. Ben has been really good ......”

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Jun 24,2020
Minithumbup
Ben
By: 'Ignatious Herathge'
Jun 24,2020
0 people found
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Brilliant service. Ben has been really good with finding a buyer for us. Looking forward to finalizing everything. Thank you....
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“Couldn’t believe how quick they sold our hous......”

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Jun 23,2020
Minithumbup
Ben
By: 'Sharon belcher'
Jun 23,2020
0 people found
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Couldn’t believe how quick they sold our house for us.Would like to thank Ben so much.Great service polite and very professional.Would highly recommend...
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“Great experience with Springbok...”

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Jun 22,2020
Minithumbup
By: 'Christian George Tracey'
Jun 22,2020
0 people found
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Great experience with Springbok Becci Kennerley was fantastic throughout the process, buying a home amid a global pandemic was tough but I was supported all the way. Becci's friendly character meant I was at ease, and really enjoyed chatting with her over the phone. If ...
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“Springbok / Ben Taylor Review - excellent...”

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Jun 22,2020
Minithumbup
Ben
By: 'Sean watson'
Jun 22,2020
0 people found
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Friendly, helpful and very informative service. All always happy to help and available to respond to questions. My situation was a little strange as I live abroad, but the whole process was seamless, big thanks to Ben and the rest of the team....
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“Do your self a favour do not use these people......”

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Jun 22,2020
Minithumbdown
By: 'Raecoll30@yahoo.co.uk'
Jun 22,2020
0 people found
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Do your self a favour do not use these people. The whole process was an absolute nightmare. They never answer the phone to you. I ended up complaining and then they gave me the assistant manager to handle my sale and purchase which was slightly ...
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“House purchase during pandemic...”

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Jun 22,2020
Minithumbup
By: 'Oliver Tanner'
Jun 22,2020
0 people found
this helpful
I thought purchasing a property during the pandemic would be near impossible but I cannot thank the Springbok team enough for their great communication throughout the process. I've spoke to Megan, Emma and Vicky all of whom have been very helpful from arranging a viewing ...
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“Really Happy first time buyers...”

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Jun 21,2020
Minithumbup
Ahmed
By: 'brett dolan'
Jun 21,2020
0 people found
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The service me and my partner received was constant, fast and efficient. I would reccomend to everyone really happy with they service I have received thank you....
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“In process of purchasing my new home, so far ......”

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Jun 19,2020
Minithumbup
By: 'Shankar Gupta'
Jun 19,2020
0 people found
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In process of purchasing my new home, so far the service from Vicky Coffey has been great. Fast friendly service 👍...
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“Quick and efficient service, helpful and fri......”

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Jun 19,2020
Minithumbup
Ahmed
By: 'E Dunbar'
Jun 19,2020
0 people found
this helpful
Quick and efficient service, helpful and friendly staff. Property sold very quickly. Very happy with the service so far. Thanks Ahmed....
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“Thanks VIcky Coffey for your patience and hel......”

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Jun 18,2020
Minithumbup
By: 'BIlly'
Jun 18,2020
0 people found
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Thanks VIcky Coffey for your patience and help when trying to sort out a my first property. Would recommend people to you in the future. thks billy...
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“Smooth process...”

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Jun 18,2020
Minithumbup
Ben
By: 'Courtney'
Jun 18,2020
0 people found
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Great service arranged a viewing for a couple of days later and fell Inlove with the house. Ben was so easy to deal with and very efficient! Replies to emails very quickly no issues at all. Thank you Ben @ Springbrok...
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“Springbok Properties, An excellent Sevice...”

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Jun 16,2020
Minithumbup
Ben
By: 'Linda Wright'
Jun 16,2020
0 people found
this helpful
Springbok Properties, An excellent Sevice from our representative BEN TAYLOR. A very friendly, helpful and knowledgable team. Ben was extremely polite, very happy to help and kept us informed at all stages for viiewings and feedback. The service offered by this company is excellent for ...
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“Excellent service really polite helpful staff......”

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Jun 12,2020
Minithumbup
By: 'Theresa johnson'
Jun 12,2020
0 people found
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Excellent service really polite helpful staff.felt they took a lot of pressure off me hope rest of sale continues the same...
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“House offer accepted...”

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Jun 11,2020
Minithumbup
By: 'Kelly Booth'
Jun 11,2020
0 people found
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We have recently had our offer accepted through springbok, Vicky Coffey was the lady who dealt with our offer and was amazing throughout. She kept us upto date and was very helpful with all the many questions we had being first time buyers....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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Springbok Properties

Branch - Universal Square, Manchester, M12