We moved abroad having been self-managing the property, and JT took on our existing tenants. Sadly they defaulted and we had to terminate the contract. Joanna as property manager was fantastic and sorted everything including managing them out, cleaning, changing locks, organizing a new bed. We have no idea how we would have managed without her!
JT subsequently found us a new tenant within a couple of days.
We have used other agents in the past - no one comes close to the level of service we have received here. It feels like we have friends in the UK looking after our house for us.