Pinnacle Property
London, E1
1.8/5, 5 reviews
20% recommended
100% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Terrible company and treat leaseholders like cash cows...”

Share on :
May 04,2020
Minithumbdown
By: 'Design'
May 04,2020
0 people found
this helpful
We were sold a service charge price by Bellway and it doubled the following year, meaning Pinnacle either had no idea how to budget, despite the development running for two years previous, or hid items at point of sale. Pinnacle work in tandem with Bellway as their preferred agent - if it's a new property no charges will be put back on Bellway in the first two years defects liability period and all costs are passed onto leaseholders. Then Bellway sell the freehold to Adriatic Land two years later once this defects liability period has passed and face no consequence.
Pinnacle offer staff 33 days holiday and 30 days paid sick leave. Then farm out the extra days of revenue to Pinnacle Staffing Limited and Pinnacle Recruitment to generate extra income. The estate managers and concierge are under qualified and ran the estate into the ground with repairs left for years on end. Luckily we now have a new estate management team.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Pinnacle Property
13 Artillery Passage
Tower Hamlets,London
Greater London
E1 7LJ
0207 655 0050

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 0% £3,500 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 2 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Terrible company and treat leaseholders like cash cows...”

Share on :
May 04,2020
Minithumbdown
By: 'Design'
May 04,2020
0 people found
this helpful
We were sold a service charge price by Bellway and it doubled the following year, meaning Pinnacle either had no idea how to budget, despite the development running for two years previous, or hid items at point of sale. Pinnacle work in tandem with Bellway ...
read full review
Was this helpful? Yes

“Criminals , should be in jail. Run New Festiv......”

Share on :
May 04,2020
Minithumbdown
By: 'James'
May 04,2020
0 people found
this helpful
Criminals , should be in jail. Run New Festival Quarter into the ground . Left us with financial problems and stole from the estate....
read full review
Was this helpful? Yes

“Poor service...”

Share on :
Aug 09,2018
Minithumbdown
By: 'Joyce'
Aug 09,2018
0 people found
this helpful
Pricey service charges for less than acceptable service. Elevator out of service for months with no explanation or notice or repair schedule. Security doors not functioning - they don't lock. Customer service emails take days and follow up before even getting an acknowledgement. Don't hold ...
read full review
Was this helpful? Yes

“Whilst we were sorting out the contracts prior to moving ......”

Share on :
Aug 15,2014
Minithumbdown
By: '1tennant1'
Aug 15,2014
1 people found
this helpful
Whilst we were sorting out the contracts prior to moving in they were not the most efficient, but weren't that bad either. Once we had left the property and it came time for them to return the deposit the service was appalling. Our deposit was ...
read full review
Was this helpful? Yes
By: Marilyn
Aug 19, 2014
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Pinnacle branch and Deposit Returns Department. I am head of Customer Services and I wondered if I could be of any further assistance? If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“Hello, We rented a property from pinnacle earlier this year ......”

Share on :
Sep 13,2013
Minithumbup
Chris
By: 'Tim'
Sep 13,2013
1 people found
this helpful
Hello, We rented a property from pinnacle earlier this year and we had great service throughout. Firstly we dealt with a nice guy called Chris who really pulled out the stops to make viewings even on a sunday when he wasn't rotared in. I know ...
read full review
Was this helpful? Yes
By: Marilyn
Aug 19, 2014
View all comments (1)
Hello, I am head of customer services here at Pinnacle and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Pinnacle Property, London E1 7LJ



Find the Best Agent to
Sell or Rent Your Home