“Terrible company and treat leaseholders like cash cows...”
1 Star Review
May 04,2020
By:
'Design'
May 04,2020
Branch: London, 13 Artillery Passage
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Branch: London, 13 Artillery Passage
Lettings (as a Tenant)
Postcode: E14
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We were sold a service charge price by Bellway and it doubled the following year, meaning Pinnacle either had no idea how to budget, despite the development running for two years previous, or hid items at point of sale. Pinnacle work in tandem with Bellway as their preferred agent - if it's a new property no charges will be put back on Bellway in the first two years defects liability period and all costs are passed onto leaseholders. Then Bellway sell the freehold to Adriatic Land two years later once this defects liability period has passed and face no consequence.
Pinnacle offer staff 33 days holiday and 30 days paid sick leave. Then farm out the extra days of revenue to Pinnacle Staffing Limited and Pinnacle Recruitment to generate extra income. The estate managers and concierge are under qualified and ran the estate into the ground with repairs left for years on end. Luckily we now have a new estate management team.
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