I have read all the reviews and couldn\'t agree more with the negative comments. I have been a landlord for 3 years and used agents many times in the past and never have I had such a negative experience as I did with Cosway...
I contacted them to find me a tenant. At first they couldn\'t have been more helpful and charming but as soon as they found me a tenant and took their fee money things changed dramatically. I have only just received the deposit after they held it for 12days and am still waiting for tenant references and fees for other outstanding matters.
All part of the service that they claim is cosways code of practice (as per their t&c\'s)..
We have sent numerous emails asking for matters to be resolved which have been ignored over and over again and resulting with robert verbally abusing me on the phone then slamming it down. He is aggressive, rude and down right scary.
Cosway are a bunch of cowboys and Im bemused that they are still in business. They should be shut down. It is totally un acceptable the way they treat people and get away with it!!!! They are liars and un trustworthy
The biggest mistake of all is me using them after I was told not too by friends and family.
Disgusting behaviour and service that they claim to provide!!!!!!
WHATEVER YOU DO STEER CLEAR. THEIR ARE PLENTY OF DECENT AGENTS IN NW7!!!!!