I have found both the above members of staff to be excellent over the last 12 months. I had a tenant that was not paying rent and both these ladies went above and beyond to help me. They were constantly chasing the tenant and keeping me updated on their progress, they eventually resolved the problem for me. They then found a new more suitable tenant to move into the property and i have had no further problems. I find the full staff team at Walton Vale Whitegates branch to always be helpful and friendly.