London Capital Homes
London, E2
1/5, 9 reviews
0% recommended
0% lettings valuation accuracy
29% lettings fee satisfaction



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“46 MAST HOUSE E14 3RW...”

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Apr 01,2020
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By: 'Marcela'
Apr 01,2020
1 people found
this helpful
The situation in the new house (46 MAST HOUSE) :
I was renting a room with this agency since November 2019
I've decided to move to another place bc I was expecting to save some money and also the previous room was REALLY COLD ( the tenants confirmed that all the previous people who rented that room said the same)
I saw another room and decided to move, I really liked the room and till now I've got no complains REGARDING THE ROOM, but...
In the second day I've noticed that there was no space in the fridge to put my stuff ( a tiny fridge to share between 3 people) There is a big fridge in the kitchen but that's belong to one of the tenants (a couple) and there's no space enough to put my stuff (food) in the kitchen. There's no pan, cutlery, utensils in the kitchen as well, at all! The space in the tiny cabinet it was dirty. As the toilet was dirty as well (bathtub) I had to clean the toilet when moved in
After 24 days they send a reeeeally small fridge (photo) and the landlord doesn't even considered to discount the rent payment and they said it was about the situation regarding the COVID, but I'm asking them to move me to another house since the first week I moved here.
I've been passing through a lot of stress trying to make my stuff fits on the fridge and kitchen in general.
This week they'd informed me I can move to another house ( everyone's in quarantine) they are not doing views - totally understandable now - but I'm asking this for at least 3 weeks
Ps: I went twice to the agency to try to solve this
Be careful and make sure about your space in the house
And open the cabinet to check the cleaning in the place. check how many people are living in the house before you move in. It's been tough last month.
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Opening Hours
Address

London Capital Homes
25 Waterson Street
London
Greater London
E2 8HT
020 7515 8885

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 29% £1,250 £2,947
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 9 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“TERRIBLE...”

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Jul 31,2023
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By: 'AK'
Jul 31,2023
0 people found
this helpful
As per other reviews - they illegitimately take money off your deposit. You have been warned! I had month and months of torture at this flat, with terrible neighbours, include the police being called etc. They did nothing. They did nothing at various times during ...
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“Unprofessional and outright criminal agency -......”

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Nov 25,2022
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By: 'Christoph'
Nov 25,2022
0 people found
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Unprofessional and outright criminal agency - if you think about renting with them stay away! They will unlawfully withhold your deposit and even refuse to work with the dispute service of the Deposit Protection scheme (see e-mail below)! They are currently being investigated by City ...
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“Avoid...”

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Mar 25,2022
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By: 'As'
Mar 25,2022
0 people found
this helpful
Terrible agency. Avoid at all costs. You have been warned. They will abuse your deposit and no money back. Also huge delays....
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“Terrible agency. Avoid at all costs. You have......”

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Mar 25,2022
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By: 'Gho'
Mar 25,2022
0 people found
this helpful
Terrible agency. Avoid at all costs. You have been warned. They will abuse your deposit and no money back. Also huge delays....
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“NOT professional, BAD service...”

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Feb 11,2021
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By: 'Jelena Jansson'
Feb 11,2021
2 people found
this helpful
We moved into a property last year (which we like a lot) but the property 1. wasn't cleaned 2. the agency didn't send us a certificate of our deposit protection in time so we had to hunt them down for it 3. no real onboarding was given 4. agency ...
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“AVOID! Terrible customer service...”

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Dec 23,2020
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By: 'Aaron'
Dec 23,2020
1 people found
this helpful
Last Tuesday the 15th of December we accidentally locked ourselves out of our flat around 6:00pm. We tried calling the office number and it went straight to voicemail, we then tried the emergency number from the website which was not answered. We also tried the ...
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“Terrible customer service. Delays in getting ......”

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Jun 19,2020
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By: 'Andrew'
Jun 19,2020
2 people found
this helpful
Terrible customer service. Delays in getting deposit back! They never respond to emails or calls after moving out. Stay away....
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By: Alex
Sep 15, 2021
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Hi Andrew - I’m just wondering if you managed to get your deposit back? I’m having the same issue now - haven’t received it back and now no one replies to my calls of emails… ...

“46 MAST HOUSE E14 3RW...”

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Apr 01,2020
Minithumbdown
By: 'Marcela'
Apr 01,2020
1 people found
this helpful
The situation in the new house (46 MAST HOUSE) : I was renting a room with this agency since November 2019 I've decided to move to another place bc I was expecting to save some money and also the previous room was REALLY COLD ( the tenants confirmed that ...
read full review
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“badly recommended and worse assistance...”

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Jan 11,2019
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By: 'alberto'
Jan 11,2019
0 people found
this helpful
I have rented a room by pc at home making me recommend from london capital homes and the result has been a room of few meters square where possible to turn for the price of 160£/settimana is not. The kitchen doesn't have table and chairs ...
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By: Meiyi He
Feb 04, 2020
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I have the similar situation. I rent apt with London Capital Home, they are so mean. My payment is $1050 for a week. Poor service! ! ! Also, Carlos Sarmiento lying time the reception, got my extra key, opened my door without permission, he being 3 man into my house and scared my parents. I have video record and I also report to the police. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by London Capital Homes, London E2 8HT



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