Bridgwater, TA6
5/5, 142 reviews
99% recommended
98% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
98% lettings fee satisfaction



Property Features

https://brightestmove.co.uk

“The team have been really helpful, efficient ......”

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Mar 23,2020
Minithumbup
Emily
By: 'Carol'
Mar 23,2020
0 people found
this helpful
The team have been really helpful, efficient and kind throughout the whole process of buying the property and subsequently letting it out
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Opening Hours
Address

Brightestmove Estate & Letting Agents
28 High Street
Bridgwater
Somerset
TA6 3BJ
01278 420444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 100% £78,000 £385,000
Lettings 100% 98% £500 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 0 12 1 58 0 31 1 2 0
Areas covered
  • TA6
  • Bridgwater
  • Burnham-on-Sea
  • TA5
  • Highbridge
  • TA7
  • TA9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS DPS
Latest Properties

“Efficient, friendly, available human contact,......”

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Mar 26,2024
Minithumbup
Lacey
Martin
By: 'Roger Phipps'
Mar 26,2024
0 people found
this helpful
Efficient, friendly, available human contact, did a good job. Would use again....
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“Strong communication and great sport with exc......”

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Mar 22,2024
Minithumbdown
Martin
Lacey
By: 'Sumaira'
Mar 22,2024
0 people found
this helpful
Strong communication and great sport with excellent service Specially marten and Emily. And Lacey butler....
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“Brilliant services with these guys. They act ......”

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Mar 22,2024
Minithumbup
Emily
Lacey
By: 'Samuel'
Mar 22,2024
0 people found
this helpful
Brilliant services with these guys. They act promptly for any concerns. Really appreciate guys...
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“Excellent communication from all of the team.......”

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Mar 22,2024
Minithumbup
Emily
Lacey
By: 'Amy'
Mar 22,2024
0 people found
this helpful
Excellent communication from all of the team. Emily & Lacey had been so helpful in letting our property out for us, very polite and friendly. Would highly recommend :)...
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“Brilliant service from Emily and the team, co......”

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Mar 20,2024
Minithumbup
Emily
Lacey
By: 'Stephen'
Mar 20,2024
0 people found
this helpful
Brilliant service from Emily and the team, could not fault them on helping us find the right accommodation, and our fast efficient moving in time....
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“Outstanding Service! Highly recommended!⭐️⭐️⭐️⭐️⭐️...”

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Mar 20,2024
Minithumbup
Lacey
Emily
By: 'Shannon'
Mar 20,2024
0 people found
this helpful
5 Star Service, definitely recommended! *j We contacted the estate agents to book a viewing, very quick response and very accommodating. Greeted at the property with a friendly face and a warm welcome. We signed into a 6 month tenancy and the help and support off Lacey ...
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“Brightestmove Bridgwater Estate & Letting Agent Review...”

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Mar 19,2024
Minithumbup
Emily
By: 'Ionela Ilie-Dobre'
Mar 19,2024
0 people found
this helpful
Emiliy helped us walk through the entire process with professionalism and thorough knowledge. Not only did she answer our texts and calls at all hours, she was willing to help us through a difficult, unique situation and had patience and expertise from the very beginning. ...
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“Excellent service all phone calls and emails ......”

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Mar 14,2024
Minithumbup
Lacey
Emily
By: 'Senny'
Mar 14,2024
0 people found
this helpful
Excellent service all phone calls and emails were promptly responded.Very helpful would definitely recommend....
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“Great support and patience throughout the sal......”

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Feb 06,2024
Minithumbup
Martin
Lacey
By: 'Chris'
Feb 06,2024
0 people found
this helpful
Great support and patience throughout the sale, strong communication and very helpful with access to measure up! Thank you Chris - Somerset...
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“Very helpful and knowledgeable team throughou......”

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Feb 02,2024
Minithumbup
Lacey
Emily
By: 'David'
Feb 02,2024
0 people found
this helpful
Very helpful and knowledgeable team throughout the search for prospective tenants. A professional yet friendly approach, updating me at each stage. Would definitely use again....
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“We have moved our property Letting to Brighte......”

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Jan 31,2024
Minithumbup
Emily
By: 'Rebecca'
Jan 31,2024
0 people found
this helpful
We have moved our property Letting to Brightest move, Emily has been so helpful and made the letting process very smooth, highly recommended there services...
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“The team were fantastic...”

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Jan 26,2024
Minithumbup
Emily
Lacey
By: 'Anon'
Jan 26,2024
0 people found
this helpful
The team were fantastic with knowledge of the process involved and making sure the solicitors were fully informed on each stage of the sale, on both sides, which was fabulous. Wonderful communication with me at all stages too, which was much appreciated....
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“I am happy...”

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Dec 19,2023
Minithumbup
Emily
By: 'Leia Maddeo'
Dec 19,2023
0 people found
this helpful
I just have to thank the entire team for all their support, even though they didn't speak enough English, Emily, from the beginning, was very patient in helping us, always very friendly, friendly, always attentive, she also helped my family with renting a house, and ...
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“Highly recommend the services of Brightest Mo......”

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Aug 21,2023
Minithumbup
Emily
Lacey
By: 'Sarah'
Aug 21,2023
0 people found
this helpful
Highly recommend the services of Brightest Move for property rental. I was new to the process and everything was explained well. I was informed when viewings were taking place and nothing was too much trouble for Emily and Lacey....
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By: Jenny
Aug 22, 2023
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Thank you very much Sarah for the 5 star review! Best wishes from Emily & Lacey. ...

“Excellent service...”

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Aug 15,2023
Minithumbup
Martin
Emily
By: 'Dave'
Aug 15,2023
0 people found
this helpful
Martin and Emily were extremely efficient and above all friendly in our dealings in what was a challenging market for selling a property. We felt we could trust them to have our best interests and we couldn't recommend them more highly....
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By: Jenny
Aug 17, 2023
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Thank you Dave for the lovely comments and the 5 star review! Best wishes from Martin and the team. ...

“A big thank you to Lacey for all her help and......”

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Jun 12,2023
Minithumbup
Lacey
Emily
By: 'Tim Ashley Sparks'
Jun 12,2023
0 people found
this helpful
A big thank you to Lacey for all her help and assistance with moving our investment property to Brightest move. Lacey has responded in a fast and very efficient manner and provided me with full updates, our new tenants have moved in and both Emily ...
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By: Jenny
Jun 13, 2023
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Thank you for your 5 star review and kind comments, Lacey. ...

“Excellent service provided...”

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May 30,2023
Minithumbup
Emily
By: 'Vicki Nash'
May 30,2023
0 people found
this helpful
Emily in the lettings side of Bridgwater branch is a great adviser and gives lots of help to landlords who are seeking clarification on aspects of tenancy. Always obtainable through email or telephone, with happy answers....
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By: Jenny
May 30, 2023
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Thank you Vicki for your lovely comments and 5 star review, always here to help! Best wishes from Emily & team. ...

“I’m quite experienced in the property world a......”

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May 25,2023
Minithumbup
Emily
By: 'David'
May 25,2023
0 people found
this helpful
I’m quite experienced in the property world and in my opinion the team at Brightestmove are truly outstanding Totally recommend them...
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By: Jenny
May 30, 2023
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Thank you David for your 5 star review, what lovely comments! Best wishes from all the team. ...

“We are very impressed with the service we rec......”

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Apr 12,2023
Minithumbup
Emily
By: 'Eleni'
Apr 12,2023
0 people found
this helpful
We are very impressed with the service we recieved from Emily when letting out our house. Emily was very prompt in responding & answering any queries we had and was very helpful, knowledgeable and professional. We would and have already highly recommended her...
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By: Jenny
Apr 13, 2023
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Thank you Eleni for your lovely comments and 5 star review, I'm very happy that you are pleased with my service! Warmest regards, Emily. ...

“I have rented a house with Brightestmove and ......”

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Apr 12,2023
Minithumbup
Emily
By: 'Steph Hoolahan'
Apr 12,2023
0 people found
this helpful
I have rented a house with Brightestmove and can only say what a great experience it has been. Emily has been amazing in helping me find a suitable property. She has gone above and beyond to ensure my move was smooth and complete at short ...
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By: Jenny
Apr 13, 2023
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Thank you so much for your 5 star review and lovely comments! Best wishes from Emily and team. ...

“10/10 service from Emily when renting a prope......”

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Mar 21,2023
Minithumbup
Emily
By: 'Thomas Kerr'
Mar 21,2023
0 people found
this helpful
10/10 service from Emily when renting a property in Bridgwater. She has been extremely helpful and would recommend her in the future....
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By: Jenny
Mar 21, 2023
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Thank you Thomas for your 5 star review! Best wishes from Emily. ...

“Emily was my contact for my recent rental via......”

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Mar 09,2023
Minithumbup
Emily
By: 'Richard'
Mar 09,2023
0 people found
this helpful
Emily was my contact for my recent rental via Brightestmove. Great service, helpful and very speedy response to queries. Would recommend....
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By: Jenny
Mar 09, 2023
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Thank you Richard for your 5 star review, greatly appreciated! Very best wishes from Emily & the team. ...

“I recently bought a property from Brightest M......”

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Mar 06,2023
Minithumbup
Emily
By: 'Miss saunders'
Mar 06,2023
0 people found
this helpful
I recently bought a property from Brightest Move , good service , and now have the property rented in their care . I am very happy all round...
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By: Jenny
Mar 07, 2023
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Thank you so much for the 5 star review, very much appreciated! Best wishes from Emily & the team. ...

“I really recommend this agency, Emily was ver......”

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Mar 03,2023
Minithumbup
Emily
By: 'Alina'
Mar 03,2023
0 people found
this helpful
I really recommend this agency, Emily was very helpful and she did very well her job, she help us to rent in a very short time the house that we was looking for....
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Attachments

Review file
Was this helpful? Yes
By: Jenny
Mar 07, 2023
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Thank you Alina! Best wishes from Emily & the team. ...

“Emily was very help with every step and made ......”

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Mar 02,2023
Minithumbup
Emily
By: 'Colin Henley'
Mar 02,2023
1 people found
this helpful
Emily was very help with every step and made the process easy , and she knows what house is right for the the people...
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By: Jenny
Mar 07, 2023
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Thank you Colin for the kind comments! Best wishes from Emily & the team. ...

“Excellent Service.....From the moment we met ......”

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Mar 01,2023
Minithumbup
Emily
By: 'Rob'
Mar 01,2023
0 people found
this helpful
Excellent Service.....From the moment we met Emily, she put us completely at ease, was extremely knowledgeable and very helpful. Nothing was too much trouble. The process has gone through smoothly and our house is now rented. We cant thank Emily enough for her professionalism ...
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By: Jenny
Mar 07, 2023
View all comments (1)
Thank you Rob for the 5 star review, very pleased to assist! Best wishes Emily. ...

“Do not recommend this agency . One of the wor......”

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Jan 20,2023
Minithumbdown
Emily
By: 'Lijin'
Jan 20,2023
0 people found
this helpful
Do not recommend this agency . One of the worst one in Bridgwater . They are focused only the money which you pay month not about your wellbeing in that property....
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“Many thanks to Martin and Staff for the profe......”

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Dec 16,2022
Minithumbup
Martin
Emily
By: 'Andrew C. Teal'
Dec 16,2022
0 people found
this helpful
Many thanks to Martin and Staff for the professional help and assistance on the selling of our property, we were kept informed of progress and the inter action with the solicitors etc....
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By: Jenny
Dec 20, 2022
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Thank you so much Andrew for your kind comments and 5 star review! Best wishes from Martin, Emily & Jenny. ...

“Excellent service...”

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Dec 09,2022
Minithumbup
Martin
By: 'Martin'
Dec 09,2022
0 people found
this helpful
Through every step of the sale this agency was very pro active and kept me informed through every event as it occurred , contacted me on a weekly basis to keep me up to date on the progress, I cannot recommend them enough . A highly personal ...
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By: Jenny
Dec 13, 2022
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Thank you very much Martin for the 5 star review and recommendation! Best wishes from Martin & the team. ...

“Excellent service throughout the sale. Well d......”

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Nov 24,2022
Minithumbup
Martin
Emily
By: 'Michael'
Nov 24,2022
0 people found
this helpful
Excellent service throughout the sale. Well done and thank you. Kept me up to date with all the sales activities in a timely manner...
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By: Jenny
Nov 24, 2022
View all comments (1)
Thank you for the 5 star review Michael! Best wishes from Martin & the team. ...
Staff picture Martin
(85)
Staff picture Emily
(77)
Staff picture Lacey

Landlord Fees

Landlord Information

Here at Brightestmove we always have your best interest at heart so choose us to manage your property and relax knowing you are in safe hands.

We offer a number of packages which can be adapted to suit your needs.
1. Fully Managed
New Tenancy Pack £360 including VAT and 13.2% including VAT of the month’s rent to include:
• Advise of current market and agree marketing price
• Market your property on Rightmove, Zoopla and our website
• Accompany all viewings
• Source a tenant and referencing which includes credit checks
• Offer negotiation and prepare tenancy
• Free inventory
• Quarterly inspections
• Monthly rent collection and monthly statements
• Rent arrears chasing
• Organise repairs and maintenance and provide a 24 hour emergency helpline

2. Let Only
90% including VAT (subject to a minimum fee of £540 including VAT) of the first month’s rent to include:
• Advise of current market and agree marketing price
• Market your property on Rightmove, Zoopla and our website
• Accompany all viewings
• Source a tenant and referencing which includes credit checks
• Offer negotiation and prepare tenancy
• Free inventory
• First month rent collection
The Landlord then manages the property during the tenancy collecting rent and dealing with repairs and maintenance issues.

3. Tenancy Preparation and Holding Deposit
If you already have a tenant for your property we can still write up an agreement and hold the deposit - £240 including VAT

4. Monthly Rent Collection
Collect and chase rent from tenant and transfer to you - Up to £90 including VAT (taken out of monthly rent)

5. HMO Landlord Fees

New Tenancy Pack £360 including VAT and 13.8% including VAT of the month’s rent to include:
• Advise of current market and agree marketing price
• Market your property on Rightmove, Zoopla and our website
• Accompany all viewings
• Source a tenant and referencing which includes credit checks
• Offer negotiation and prepare tenancy
• Free inventory
• Quarterly inspections
• Monthly rent collection and monthly statements
• Rent arrears chasing
• Organise repairs and maintenance and provide a 24 hour emergency helpline

Optional Fees:
• Referencing - £60 including VAT per person
• Inventory- £90 including VAT for a room
 £120 including VAT for a two bedroom house
 £140 including VAT for a three bedroom house
 £160 including VAT for a four bedroom house
• Contract Renewal Fee (Requested by landlord) - £120 including VAT
• Gas Safety Check - £108 including VAT
• Energy Performance Certificate - £120 including VAT
• Holding & Administering Deposit - £60 including VAT
• Supplying Co2 Alarm - £50 including VAT
• Supplying and Fitting Smoke Alarm - £75 including VAT


We are members of money shield, client money protection scheme and the property ombudsman scheme and follow their code of practice which is available at www.tpos.co.uk.

Tenant Fees

Tenant Fees

AST Contract Fees Signed on or after 01 June 2019

Holding Deposit A charge equal to one weeks rent

Security/Damage Deposit A charge equal to four or five weeks rent
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Keys or other Security Devices Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (including VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract A charge of £50 including VAT
Early Release Charge A charge to cover the landlord’s fees of reletting the property and the rent due until the tenancy start date of the replacement tenancy.

Non AST Contract Fees

Company Referencing Fee £500 (No VAT)

Renewal Fee A charge of £100 including VAT

Change of Tenant Fee A charge of £100 including VAT

Tenancy Amendment Fee A charge of £100 including VAT

Check Out Fee A charge of £120 including VAT

Early Release Charge A charge to cover the landlord’s fees of reletting the property and the rent due until the tenancy start date of the replacement tenancy.
Holding Deposit A charge equal to one weeks rent

Security/Damage Deposit A charge equal to four or five weeks rent
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Keys or other Security Devices Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (including VAT) for the time taken replacing lost key(s) or other security device(s).
Last updated at 13/02/2023, 2:36 PM by Emily
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Brightestmove – Customer Care Policy
At Brightestmove we endeavour to ensure your experience of our service is second to none, however we appreciate that at times you may become dissatisfied. We are committed to rectifying any issues as soon as possible.
What can I do if I am not happy with the service I have received?
Whilst we are committed to providing a quality service, we acknowledge that on occasion things can go wrong. If we do not meet your expectations and you are dissatisfied in some way, then we wish to know.
Step 1:
In the first instance, we would encourage you to discuss any problems verbally and informally with your principal contact within the company. If this office is the source of your complaint, staff here should be able to help quickly and answer any questions that you may have. If this does not resolve your concerns, then the formal complaints procedure can be invoked.
How do I make a formal complaint?
Stage 1:
If the verbal and informal approach does not satisfactorily deal with your concerns, we ask that you put the complaint in writing to the relevant person. We advise you to keep copies of all correspondence sent to us and notes of any conversations or telephone calls.
In order that we can help resolve your concern as quickly and efficiently as possible, we ask you to provide the following information in the letter of your complaint:
• Your name, address and any further contact numbers
• Name and office location of the individual or issue that you wish to make a complaint about
• A Clear description of your complaint
• Details of what you wish to be put right
We will respond within 10 days of receiving your complaint.
Stage 2:
If your complaint is not satisfactorily resolved by stage one above, refer the matter again to us. We will then investigate again and provide a final view point. We will acknowledge within 3 working days of receipt and you will be advised of the time scale for sending a full reply, which will be within 15 working days. An internal investigation into your complaint will be undertaken and, following completion of the same, you will be provided with a final viewpoint with details of what actions we have taken or will take. It is hoped that this response will resolve the matter. In all circumstances you should write to:
Director
Martin Howarth
Brightestmove
28 High Street
Bridgwater
Somerset
TA6 3BJ
Tel No: 01278 420444

What can I do if I am still not satisfied?
If you remain dissatisfied with any aspect of our handling of your complaint, you have the option to take your complaint to the Property Ombudsman within twelve months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints procedure. The Property Ombudsman can be contacted at the following:
The Property Ombudsman
Milford House
43 – 55 Milford Street
Salisbury
Wiltshire
SP1 2BP

Tel No: 01722 333306
Fax No: 01722 332296
Last updated at 10:20 AM 18/07/2019 by Natasha Howarth

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Brightestmove Estate & Letting Agents

Branch - Bridgwater, TA6