Burnside, Glasgow, G73
4.9/5, 255 reviews
98% recommended
98% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Pacitti Jones | Solicitors, Estate Agents & Mortgage Consultants | Glasgow & Stirling

“Excellent service from start to finish......”

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Mar 23,2020
Minithumbup
Paul
Megan Cunningham
By: 'Steve'
Mar 23,2020
0 people found
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Excellent service from start to finish. Well looked after and the app is a fantastic service for vendors living away from where the sale is taking place.
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Opening Hours
Address

Pacitti Jones
218 Stonelaw Road
Burnside,Glasgow
City of Glasgow
G73 3SA
0141 647 3322

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £27,500 £480,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 243 2 3 0 3 3
Areas covered
  • Castlemilk
  • G73
  • Croftfoot
  • G72
  • Burnside
  • G44
  • Blantyre
  • G45
  • G71
  • g42
  • Uddingston
  • South Lanarkshire
  • Bothwell
  • Rutherglen
  • Cambuslang
  • Kings Park
  • Toryglen
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
TPOS Sales
Latest Properties

No Properties

Images & Videos

“We recently bought our first house with Pacit......”

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May 27,2024
Minithumbup
Craig
By: 'Anonymous'
May 27,2024
0 people found
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We recently bought our first house with Paciti Jones. Our mortgage advisor was Craig Paterson. He helped us to secure a home mortgage, and from start to finish, his expertise and professionalism were exceptional. He took the time to explain our options clearly and provided ...
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“Thanks to Elspeth and Megan and all the staff......”

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Dec 11,2023
Minithumbup
Elspeth Hendry
Megan Cunningham
By: 'Peter'
Dec 11,2023
0 people found
this helpful
Thanks to Elspeth and Megan and all the staff at Burnside, they done a fantastic job from start to finish and highly recommend using them .many thanks from Peter and Lucy....
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“Brilliant service from all the Team at Pacitt......”

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Aug 22,2023
Minithumbup
Megan
Paul
By: 'Robert'
Aug 22,2023
0 people found
this helpful
Brilliant service from all the Team at Pacitti Burnside particularly Paul, Megan, Lynne and from Chantal from the denniston office. When I problem and delay in closing arose from the purchasers of our property, the Team were all over it and resolved the issue giving ...
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“I always use Pacitti Jones. They are very pr......”

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May 20,2022
Minithumbup
By: 'Julie M'
May 20,2022
0 people found
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I always use Pacitti Jones. They are very professional, proactive and efficient. Nice personalised feel from the staff. Great communication from Tracey in helping my sale settle....
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“Couldn't be happier...”

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Feb 23,2022
Minithumbup
Megan
Paul
By: 'Caroline'
Feb 23,2022
0 people found
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Fantastic service throughout from Paul & Megan, excellent marketing, guidance & support all round. House under offer within 5 days, couldn't be happier, would definitely recommend Pacitti Jones....
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“front he first point of contact to pacitti jo......”

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Feb 23,2022
Minithumbup
Megan
By: 'Kirsty'
Feb 23,2022
0 people found
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front he first point of contact to pacitti jones i've found them to be professional and friendly.i would recommend them to anyone looking to sell their property....
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“They provided great service, high quality pho......”

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Feb 09,2022
Minithumbup
Feb 09,2022
0 people found
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They provided great service, high quality photos and 3d tour and very helpful throughout. I would use them in future...
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“Lauren & Lisa, were very helpful through the ......”

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Dec 22,2021
Minithumbup
By: 'Liz'
Dec 22,2021
0 people found
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Lauren & Lisa, were very helpful through the entire process and happy to answer any queries that I had. I would happily recommend pacific Jones...
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“Excellent service always on hand to help with......”

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Oct 21,2021
Minithumbup
Lynne
Oct 21,2021
0 people found
this helpful
Excellent service always on hand to help with any questions and would go out there way to make sure I understood everything that was going on through out the process....
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“Great service from start to finish....”

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Oct 05,2021
Minithumbup
Julie
Paul
By: 'Stuart Fisher'
Oct 05,2021
0 people found
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Pacitti Jones provided a great service from start to finish. I have used them in the past and will continue to use them in the future....
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“Julie was always available, was very helpful ......”

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Oct 05,2021
Minithumbup
Julie
By: 'Sandra Gardner'
Oct 05,2021
0 people found
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Julie was always available, was very helpful and friendly. She kept in touch regularly and when she said she would....
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“Friendly staff who are dedicated to getting t......”

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Sep 27,2021
Minithumbup
By: 'Ian'
Sep 27,2021
0 people found
this helpful
Friendly staff who are dedicated to getting the best deal for your property. All of the agents were very professional...
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“A big thank you to Megan and the whole team a......”

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Sep 22,2021
Minithumbup
Megan
Paul
By: 'Greig'
Sep 22,2021
0 people found
this helpful
A big thank you to Megan and the whole team at Pacitti Jones, Burnside for all the help on selling my home and especially Paul for the valuation of the property as a previous estate agent had a much lower valuation of the property. A ...
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“Excellent service...”

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Sep 17,2021
Minithumbup
Paul
By: 'Paula'
Sep 17,2021
0 people found
this helpful
From start to finish, I received nothing but 5* service from everyone at the Burnside branch of Pacitti Jones. Lynne, Paul, Julie and Megan were extremely informative and helpful, and they really do guide you through every step of selling and buying. The advice from the ...
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“Thank You...”

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Sep 09,2021
Minithumbup
Paul
Megan Cunningham
By: 'Jacqueline'
Sep 09,2021
0 people found
this helpful
It has been a comfort and pleasure speaking with you over the past weeks and I appreciate your advice, support and kindness. It has been such a sad time for my family and I, but I always felt calm and comforted knowing the PJ team ...
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“Expert advice from start to finish,made selli......”

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Aug 20,2021
Minithumbup
Paul
Lynne
By: 'Frank McNab'
Aug 20,2021
0 people found
this helpful
Expert advice from start to finish,made selling very easy.I would happily recommend this estate agent to anyone wishing to sell ....
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“MASSIVE thank you!...”

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Aug 20,2021
Minithumbup
By: 'Frankie'
Aug 20,2021
0 people found
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Absolutely DELIGHTED. From Paul right down to the office team, these guys and girls are absolutely excellent at what they do. absolute experts in their field and also the patience of saints! Why anyone would use anyone else to sell their home I have no ...
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“Kept well informed throughout the sale of our......”

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Aug 18,2021
Minithumbup
Lynne
Julie
By: 'June'
Aug 18,2021
0 people found
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Kept well informed throughout the sale of our house. Staff were all very helpful courteous and guided us through the process....
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“First of all, Paul McTamney and Julie Graham ......”

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Jul 14,2021
Minithumbup
Paul
Julie
By: 'Stu & Rachel'
Jul 14,2021
0 people found
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First of all, Paul McTamney and Julie Graham have been absolutely brilliant. This is our first experience of selling a house and they have made it so much easier/less stressful than we ever imagined possible. We were in a bit of a rush to ...
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“The sale of our house...”

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Jul 13,2021
Minithumbup
Julie
By: 'Isobel'
Jul 13,2021
0 people found
this helpful
We cannot thank Julie enough for her help and professionalism during our house sale. She kept us up to date with everything from day one, and has continued to be a great support to us....
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“A pleasure to do business with. Friendly, rea......”

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Jul 05,2021
Minithumbup
Lynne
Julie
By: 'Margaret Hughes'
Jul 05,2021
0 people found
this helpful
A pleasure to do business with. Friendly, reassuring and helpful, all those involved kept us informed and treated us with sincerity. We're very happy to recommend these agents....
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“Excellent service and efficient. Accommodati......”

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Jun 21,2021
Minithumbup
Paul
By: 'No'
Jun 21,2021
0 people found
this helpful
Excellent service and efficient. Accommodating of situation as it was a last minute sale. Ross and Paul were both helpful. Sale was quick and currently awaiting on missives being concluded...
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“House sale...”

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Jun 17,2021
Minithumbup
Lynne
Paul
By: 'Linda'
Jun 17,2021
0 people found
this helpful
Pleased with the professional service I received from Pacitti Jones. Was kept up to date on progress of the sale following feedback from staff and via the online service resulting in a favourable conclusion....
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“From start to finish everything was first cla......”

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Jun 16,2021
Minithumbup
Megan
By: 'Jacqueline'
Jun 16,2021
0 people found
this helpful
From start to finish everything was first class service. Would highly recommend them . Put my mind at ease and reassured me at all times...
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“Very professional, from first visit through t......”

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Jun 15,2021
Minithumbup
Julie
By: 'Lene'
Jun 15,2021
0 people found
this helpful
Very professional, from first visit through to offer. Efficient, on time, helpful, trustworthy and a great service provided by all staff and contractors, highly recommended....
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“Julie Graham...”

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Jun 15,2021
Minithumbup
Julie
By: 'Alexander'
Jun 15,2021
0 people found
this helpful
Julie Graham has turned the whole situation around with regard to the sale of our property for which we are extremely grateful. Her communication skills are outstanding and she also makes the customer feel valued. We can't praise her enough!...
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“Considering i am based in Dubai, UAE - Pacitt......”

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Jun 08,2021
Minithumbup
Lynne
Megan Cunningham
By: 'DAVID J MACDONALD'
Jun 08,2021
0 people found
this helpful
Considering i am based in Dubai, UAE - Pacitti Jones handled the sale of my Glasgow flat efficiently and with relative ease, even considering there were a number of hurdles to overcome. The response by e-mail was clear and prompt and a quick sale was ...
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“Have really enjoyed the service from PC....”

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May 31,2021
Minithumbup
Julie
Paul
By: 'Anthony'
May 31,2021
0 people found
this helpful
Have really enjoyed the service from PC. All made very easy and kept very informed which made the process less stressful....
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“Quick and easy process from start to finish! ......”

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May 13,2021
Minithumbup
Megan
Paul
By: 'Elisabeth Scott'
May 13,2021
0 people found
this helpful
Quick and easy process from start to finish! Very helpful and the customer service was first class. Would highly recommend!...
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“Excellent service, great result!...”

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May 11,2021
Minithumbup
Lynne
By: 'Chris Foster'
May 11,2021
0 people found
this helpful
Excellent service of your sales team. We are well informed all the way through the selling process. Timely feedbacks from the viewers has helped us to adjust our way of communication with the potential buyers. And we are very happy about the price achieved....
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Staff picture Paul
(164)
Staff picture Lynne
(77)
Staff picture Craig
(2)
Staff picture Elspeth Hendry
Staff picture Nicholas
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our aim is to ensure that all of our clients are satisfied with everything that we do for them.

But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.

If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.

If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.

If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.

Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.

He will reply in writing directly to you, usually by e-mail but by post if you prefer.

We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.

If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 4:44 PM 10/03/2017 by allAgents

Awards won by Pacitti Jones, Glasgow G73 3SA



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Pacitti Jones

Branch - Burnside, Glasgow, G73