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Mar 02,2020
Mar 02,2020
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Mixed feelings as they did sell my property (from probate) but the relationship soured towards the end, with the agents getting more aggressive in their communications, ending up with un-professional exchanges. Rather than letting our solicitors iron out any issues, their constant barracking wound up our buyers and intervened to such an extent they negated a legal indemnity that could have been put in place. I was threatened with the buyers ‘considering pulling out’ – but at this point I was seriously on the point of pulling the sale from HAART and listing with an alternative agent. Yes I would have likely lost money, I was that upset by their approach and hassle that I was prepared to do it. Finally, the initial ‘sales line’ of a tiered % rate and an attractive valuation “I’ve never failed to achieve the top rate” (ie: in excess of the asking price) – this concept went up in smoke once we were signed up. Not an unusual sales tactic, and all’s fair in love and war (and selling houses?) – but overall, not impressed; it felt like I was dealing with 18-year olds with no experience – they should know better and conduct themselves more professionally. Fortunately, I’ve no longer any ties with Norfolk, so I won’t need to, or would want to, use them again. Not recommended.
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Spicerhaart
5 Skyways Commercial Centre
Blackpool Business Park
Amy Johnson Way
Blackpool
Lancashire
FY4 3RS
[email protected]
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