I have had a number of dealings with Ray Jacobs. I bought a house through him a number of years ago when he worked for another estate agency. He was professional and helpful when it came to negotiating with the vendor. Last year, I sold the property and used Ray again. He was very realistic on what value could be achieved for the property, rather than puffing it up as some agents do. There were significant diffiulties in getting building insurance for the prospective buyer owing to proximity of trees, and he worked tirelessly to find a solution and insurance provider to enable the transaction to proceed. He has also provided valuable assistance in finding tenants or advising on repair and maintenance issues on two rental properties.