We were a bit hesitant using Hatched as they seemed so cheap compared to the high street agents and we wondered how they could do it without cutting corners. But we took the plunge and were extremely pleased we did. They got us enough viewings to secure an offer within one week of going on the market, which we accepted. That unfortunately fell through at a crucial stage but Hatched found us another buyer literally 2 days later, and in fact the new buyer was willing to pay more for the house so that was a double bonus! They fielded a lot of phonecalls and emails, negotiated on our behalf and basically did everything you would expect an agent to do. The only thing they don't do is advertise in the local paper but we felt most people these days do their house hunting on line so that doesn't matter.
We were very pleased with the service and the price and would absolutely use them again the next time we move