Shawlands, Glasgow, G43
4.9/5, 137 reviews
99% recommended
98% sales valuation accuracy
99% sales fee satisfaction



Property Features

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“Excellent Service...”

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Feb 15,2020
Minithumbup
Craig
By: 'linsay'
Feb 15,2020
0 people found
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We had the most positive experience with Pacitti Jones from start to finish. Craig was excellent during the valuation stage. We dealt with Alice, she kept us in the loop with everything and arranged our viewers, helping us to sell our house in just a week. Overall we loved the service provided by PJ.
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Opening Hours
Address

Pacitti Jones
206 Kilmarnock Road
Shawlands,Glasgow
City of Glasgow
G43 1TY
0141 571 4444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 99% £50,000 £11,010,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 0 0 126 2 4 0 2 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales
Latest Properties

No Properties

Images & Videos

“Super Shawlands...”

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Jun 06,2022
Minithumbup
Julie
Craig
By: 'Dawn Coull'
Jun 06,2022
0 people found
this helpful
All the staff at Pacitti Jones Shawlands were very helpful and made selling very easy. The online portal is fabulous for keeping track of viewings and feedback....
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“Shop sold 81 Whatriggs Road Kilmarnock...”

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Jun 03,2022
Minithumbup
Lorraine
By: 'Saber'
Jun 03,2022
0 people found
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The service given by Irim James Lisa and Lorraine was excellent even though there were ups and downs out with there control...
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“SUPERB!!First class service!!!!!from all at ......”

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May 27,2022
Minithumbup
Beth
Craig
By: 'Audrey'
May 27,2022
0 people found
this helpful
SUPERB!!First class service!!!!!from all at Pacitti Jones SHAWLANDS from start to finish so professional and Beth kept us well informed and would recommend then and would definitely use again.Thank you Audrey....
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“Really happy with the service received. Const......”

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May 03,2022
Minithumbup
Beth
Craig
By: 'Scott'
May 03,2022
0 people found
this helpful
Really happy with the service received. Constant communication in terms of status of offers and advice regarding closing dates etc. Initial valuation quoted was accurate indication of offers received....
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“Excellent service and always kept up to date ......”

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Mar 28,2022
Minithumbup
Julie
Craig
By: 'Iain'
Mar 28,2022
0 people found
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Excellent service and always kept up to date by Julie and felt supported accordingly. Craig was very welcoming to my parents during his visit....
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“Approachable, professional, team effort from ......”

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Mar 28,2022
Minithumbup
By: 'Lynn'
Mar 28,2022
0 people found
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Approachable, professional, team effort from all staff at PJ, speedy response to enquires, emails etc, quality service, would definetly recommend....
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“Sale of Commercial Property...”

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Mar 19,2022
Minithumbup
By: 'Lynn Martin'
Mar 19,2022
0 people found
this helpful
I would like to thank Pacitti Jones , and in particular Irim Hussain, for the exceptional service I received with the recent sale of my commercial unit. I first contacted Lorraine Law, who was most helpful and immediately put me in contact with Irim Hussain, the ...
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“Look no further...”

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Mar 04,2022
Minithumbup
Craig
Julie
By: 'Christine'
Mar 04,2022
0 people found
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The entire team were fabulous. Helpful, knowledgeable, efficient. They gave me advice that I trusted and I felt safe and comfortable....
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“Staff were friendly, thorough and efficient. ......”

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Feb 18,2022
Minithumbup
Julie
By: 'Joyce'
Feb 18,2022
0 people found
this helpful
Staff were friendly, thorough and efficient. Very happy with their service. I would highly recommend using Pacitti Jones to anyone considering selling, buying and letting a property....
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“My house was sold within 8 days of going on t......”

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Feb 15,2022
Minithumbup
Craig
Beth
By: 'Annette G.'
Feb 15,2022
0 people found
this helpful
My house was sold within 8 days of going on the market. The advice and professionalism received from Craig, Beth and Julie was first class. The staff went out of their way to make it as pain free as possible and liaised with my son-in-law at ...
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“5 star experience from start to finish! Cr......”

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Feb 03,2022
Minithumbup
Craig
Julie
By: 'Miss Molly Angell'
Feb 03,2022
0 people found
this helpful
5 star experience from start to finish! Craig the was fantastic at explaining the selling process to me when coming to value my property. Julie & Beth in the branch were beyond helpful and attentive. I could not have received better service in my opinion and I ...
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“The team at Pacitti Jones were fantastic and ......”

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Jan 05,2022
Minithumbdown
Craig
Julie
By: 'Nicky'
Jan 05,2022
0 people found
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The team at Pacitti Jones were fantastic and so professional. They managed our viewings for us and were so accommodating to our family life....
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“Professional and friendly service....”

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Dec 12,2021
Minithumbup
Julie
By: 'Jane'
Dec 12,2021
0 people found
this helpful
All staff particularly Julie were extremely professional, and gave constant, calm reassurance whilst sharing their expert advice, during the selling process. Would highly recommend....
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“Julie has delivered a very professional and f......”

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Nov 30,2021
Minithumbup
Julie
Craig
By: 'Campbell'
Nov 30,2021
0 people found
this helpful
Julie has delivered a very professional and first class service throughout. Delighted with the experience. Kept us fully informed right throughout the process. Thanks Julie!...
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“Great! Julie has been efficient, friendly and......”

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Nov 23,2021
Minithumbup
Julie
By: 'Joyce'
Nov 23,2021
0 people found
this helpful
Great! Julie has been efficient, friendly and professional throughout my dealings with the Shawlands Branch. I would Highly recommend Pacitti Jones....
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“Fantastic...”

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Oct 19,2021
Minithumbup
By: 'John P'
Oct 19,2021
0 people found
this helpful
Pacitti Jones Shawlands were great to work with. They were always there when I needed them and kept me updated at every moment. I would recommend them to friends and family alike....
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“Excellent service provided by highly knowledg......”

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Oct 11,2021
Minithumbup
Craig
Alison
By: 'M.S. and L.L.'
Oct 11,2021
0 people found
this helpful
Excellent service provided by highly knowledgeable estate agents. We received a great deal of interest in our property and had 4 generous offers within 24 hours of going on the market...
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“Highly Recommended!!...”

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Sep 28,2021
Minithumbup
Craig
Alison
By: 'Jenny'
Sep 28,2021
0 people found
this helpful
It was an amazing experience working with Pacitti Jones from start to finish. The whole team were helpful, informative and had an wonderful knowledge of the local area. The app was a great addition to keep me up to date with viewings and offers . In ...
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“I highly recommend Pacitti Jones...”

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Sep 06,2021
Minithumbup
Alison
Craig
By: 'Gerry'
Sep 06,2021
0 people found
this helpful
I highly recommend Pacitti Jones for an efficient and friendly service. This was the first time I had sold a property and the advice I was given was first class, resulting in a quick and worry-free sale...
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“First class service from the start of the sal......”

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Jul 20,2021
Minithumbup
Craig
Alison
By: 'Jamie'
Jul 20,2021
0 people found
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First class service from the start of the sale to the end. I would highly recommend Pacitti Jones Shawlands to anyone looking to sell their property!...
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“Fantastic service from the whole team....”

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Jul 20,2021
Minithumbup
Craig
Alison
By: 'Fiona'
Jul 20,2021
0 people found
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Fantastic service from the whole team. Communication was excellent, loved the client page for following the progress of my sale....
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“Had decided to sell up knowing I had six mont......”

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Jul 15,2021
Minithumbup
Craig
By: 'Douglas'
Jul 15,2021
0 people found
this helpful
Had decided to sell up knowing I had six months of hard work to get the house ready and pleasantly surprised when it was valued around £150K by Pacitti Jones valuer Craig. I was really stressed and jittery about selling, both Alison and Alice helped ...
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“I can't thank you enough for your prompt and ......”

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Jul 13,2021
Minithumbup
Craig
Alison
By: 'Mark Gillan'
Jul 13,2021
0 people found
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I can't thank you enough for your prompt and professional support in the sale of my flat,, a great team and very supportive, thanks......
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“I had a positive experience using Pacitti Jon......”

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Jun 16,2021
Minithumbup
Alison
By: 'Martina'
Jun 16,2021
0 people found
this helpful
I had a positive experience using Pacitti Jones for the sale of my property and would recommend them. Alison and Alice were attentive throughout and kept me updated. We achieved a higher than expected selling price which is great!...
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“From start to finish an Amazing team and have......”

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May 14,2021
Minithumbup
Craig
Alison
By: 'Barry'
May 14,2021
0 people found
this helpful
From start to finish an Amazing team and have made the selling of our house so simple can't thank them all enough HIGHLY RECOMMENDED!!...
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“Professional Service with Friendly Staff!...”

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May 10,2021
Minithumbup
Craig
Alison
By: 'Isobel'
May 10,2021
0 people found
this helpful
Professional service with excellent communication that surpassed all expectations! Craig, Alison and Alice were friendly, very approachable, and extremely competent in all aspects of selling our home from start to finish. We have used Pacitti Jones on numerous occasions, and will continue to do so. ...
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“HIGHLY RECOMMEND...”

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May 10,2021
Minithumbup
Craig
Alison
By: 'Nicola Langlands'
May 10,2021
0 people found
this helpful
Would highly recommend. Communication was second to none and the friendly staff were a delight to work with. They went above and beyond to make sure we had the best offer and our property sold within 2 days for - substantial amount over the asking price. ...
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“Excellent...”

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Apr 21,2021
Minithumbup
Alison
By: 'Daryl'
Apr 21,2021
0 people found
this helpful
I've received excellent service when selling my property and everyone that's helped me has made the process so easy. I'd recommend Pacitti Jones to anyone looking to sell!...
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Staff picture Julie
(148)
Staff picture Craig
(83)
Staff picture Beth
No fees information available
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Complaints Procedure

Our aim is to ensure that all of our clients are satisfied with everything that we do for them.

But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.

If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.

If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.

If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.

Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.

He will reply in writing directly to you, usually by e-mail but by post if you prefer.

We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.

If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 9:38 AM 27/01/2022 by

Awards won by Pacitti Jones, Glasgow G43 1TY


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Pacitti Jones

Branch - Shawlands, Glasgow, G43