Hammersmith, London, W6
4.8/5, 272 reviews
93% recommended
95% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction



Property Features

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“Excellent and Great customer service. Always ......”

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Feb 14,2020
Minithumbup
William
By: 'Olajide'
Feb 14,2020
0 people found
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Excellent and Great customer service. Always Available at the point of need. Available to get things sorted quickly and successfully
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Opening Hours
Address

Willmotts
Willmott House, 12 Blacks Road
Hammersmith,London
Greater London
W6 9EU
020 8748 6644

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £212,000 £1,500,000
Lettings 96% 94% £830 £6,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 2 152 10 19 0 35 1 19 6
Areas covered
  • Hammersith, Shepheards Bush,
  • Chiswick, Putney, Acton, Barnes, Roehampton, Wimbledon, East Sheen
  • Fulham, Kensington, West Kensington, Barons Court, Wandsworth, Balham, Clapham, Honor Oak, Forrest Hill
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS
Latest Properties

No Properties

Images & Videos

“Willomtts is the best agency experience we ha......”

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Nov 13,2023
Minithumbup
Mel
By: 'AJ'
Nov 13,2023
0 people found
this helpful
Willomtts is the best agency experience we have ever had in London! We have been renting a property from them throughout the past three years. They are professional, responsive in time manner and were always helping to solve all the emerging property’s issues while ...
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“If I could give zero stars, I would...”

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Jul 11,2023
Minithumbdown
By: 'Ian Nelson'
Jul 11,2023
0 people found
this helpful
If I could give zero stars, I would. Willmotts have been nothing short of a nightmare to deal with. Here's a summary of my abysmal experience: Unreasonable service charges: They have consistently raised our service charges without any proper consultation or justification. The lack of ...
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By: Ian Nelson
Jul 26, 2023
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In light of the response from Willmotts, I find it necessary to highlight yet another instance of their poor service. The company has raised service charge demands without any prior consultation or agreement from the clients. This action not only undermines trust but also violates their own terms and conditions. Their response here, instead of addressing the real issues raised, further exemplifies the lack of transparency and accountability that we have experienced throughout our dealings wit ...

“Best estate agents across London...”

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Feb 06,2023
Minithumbup
Mel
William
By: 'S'
Feb 06,2023
0 people found
this helpful
Best estate agents across London. William and Mel have been extremely professional, responsive, and relentless to help us to rent and sell our property. I have trusted our property to them over the years and I have nothing but to be grateful to how good ...
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“Excellent support throughout 5 year tenancy. ......”

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Feb 03,2023
Minithumbup
Vitalia
By: 'Aoife O'Kane'
Feb 03,2023
0 people found
this helpful
Excellent support throughout 5 year tenancy. Our account manager Vitalia quick to respond to all queries and issues. Handy man Keith pleasant and helpful when required. Having lived in a number of rental properties with various agents in London, the service from Willmott's was by far ...
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“Sale of our Barnes Waterside apartment....”

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Nov 28,2022
Minithumbup
William
By: 'Clive'
Nov 28,2022
0 people found
this helpful
Sale of our Barnes Waterside apartment. Right from initial discussions about timing and strategy for selling the apartment, we received highly professional advice from William Taper. His knowledge of Barnes Waterside is second to none as Willmotts have long been managing agents of the whole ...
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“I found the Willmott team absolutely excellen......”

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Aug 30,2022
Minithumbup
Vitalia
Stuart
By: 'F Dawson'
Aug 30,2022
0 people found
this helpful
I found the Willmott team absolutely excellent. We let a flat through Stuart and everything went very smoothly, likewise Visalia was flexible throughout. I always found the team responsive and flexible, even through some tricky times. I would thoroughly recommend....
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“Don't expect anything from them as tenant....”

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Aug 17,2022
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Vitalia
Solomon
By: 'Liam'
Aug 17,2022
0 people found
this helpful
Don't expect anything from them as tenant. They don't reply to queries, need for help or changes. Their default is unhelpful and rude. We lived in a flat they rented out to us just before the 2nd and 3rd lockdown. What they failed to tell ...
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By: William Taper
Aug 25, 2022
View all comments (3)
Hi Liam, since the tenant fee ban came in some years ago the landlord has no choice but to pay for a check out. The inventory clerk is 100% independent from Willmotts. If you have a dispute you are welcome to the dispute service. ...

“Worked with Solomon and Will at Willmotts...”

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Aug 16,2022
Minithumbup
Solomon
William
By: 'Appan'
Aug 16,2022
0 people found
this helpful
Worked with Solomon and Will at Willmotts twice and they are both very helpful, honest and give sound advice. I highly recommend them....
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“We bought a flat through Willmotts and can hi......”

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Aug 03,2022
Minithumbup
William
By: 'Emma'
Aug 03,2022
0 people found
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We bought a flat through Willmotts and can highly recommend them. Both William and Stuart were very helpful, efficient and kind. They made it a good experience which is so often not the case!...
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“Good estate agents from a tenants PoV...”

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Aug 02,2022
Minithumbup
Stuart
Solomon
By: 'Jacob'
Aug 02,2022
0 people found
this helpful
Both Stuart and Solomon have been really good to work with both before and during the tenancy. Stuart was really good showing us around the property and was even available outside office hours. Solomon has taken great care in keeping us updated and making the ...
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“Willmots Hammersmith were brilliant. They by ......”

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Aug 01,2022
Minithumbup
William
Stuart
By: 'Sophie'
Aug 01,2022
0 people found
this helpful
Willmots Hammersmith were brilliant. They by far the most straight talking of the estate agents I met with and came back to me on questions swiftly, following up quickly where they needed further information. They were super at chasing up the seller/sellers solicitor when ...
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By: William Taper
Aug 01, 2022
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Thanks so much Sophie! I hope you will be really happy in your new home. ...

“Review...”

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Jul 26,2022
Minithumbup
Solomon
By: 'Cassandra'
Jul 26,2022
0 people found
this helpful
Visit went great Very nice and smiley Answered to all my questions and was very helpful The whole transaction was done within a week Thank you...
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“Willmotts helped advise me on the refurbishme......”

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Jul 25,2022
Minithumbup
By: 'Serina'
Jul 25,2022
0 people found
this helpful
Willmotts helped advise me on the refurbishment and sale of my flat - they made it look so charming and stylish! The team were brilliant....
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“Straight talking, proactive, expert advice th......”

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Jul 20,2022
Minithumbup
William
By: 'Emma'
Jul 20,2022
0 people found
this helpful
Straight talking, proactive, expert advice that is focused on great customer service in every interaction. Would thoroughly recommend William to anyone that needs help with their property...
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By: William Taper
Jul 25, 2022
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Thanks so much Emma! ...

“Flat in Shepherds Bush area...”

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Jul 19,2022
Minithumbup
Stuart
By: 'Gavin'
Jul 19,2022
0 people found
this helpful
Stuart was a very helpful agent. The agency were very helpful when booking viewings and the offer process was smooth. This made finding a new flat in the shepherds bush area a pleasant experience....
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“Willmotts let my property in Hammersmith with......”

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Jul 19,2022
Minithumbup
William
By: 'Angharad'
Jul 19,2022
0 people found
this helpful
Willmotts let my property in Hammersmith with record speed and record price for the development. William was very pleasant to deal with and was always available to assist....
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By: William Taper
Jul 25, 2022
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Thanks so much! ...

“Solomon was absolutely fantastic. He was un......”

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Jul 18,2022
Minithumbup
Solomon
By: 'Hannah'
Jul 18,2022
0 people found
this helpful
Solomon was absolutely fantastic. He was understanding and patient through the whole process of securing the lease. It has been the best experience we have ever had with a letting agent so far. Thank you!...
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“I am very satisfied...”

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Jul 18,2022
Minithumbup
Stuart
By: 'Siyi'
Jul 18,2022
0 people found
this helpful
I am very satisfied with Stuart's help, enthusiasm and patience, and my rental is very smooth. I would recommend it to my friends....
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“An all round good experience. Easy to contac......”

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Jun 21,2022
Minithumbup
William
By: 'Susan'
Jun 21,2022
0 people found
this helpful
An all round good experience. Easy to contact and speak to and very efficient moving things forward. Good personal contact....
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“Absolute ineptitude. Liars and the worst mana......”

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Jun 17,2022
Minithumbdown
By: 'Ben Ben Ezekiel'
Jun 17,2022
0 people found
this helpful
Absolute ineptitude. Liars and the worst managing agents I have come across as both a tenant, a property owner and a contractor...
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“Willmotts mismanagement...”

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May 25,2022
Minithumbdown
Justin
By: 'Belsize'
May 25,2022
0 people found
this helpful
Willmotts seem to be unable to professionally maintain buildings under their management. We have had a leak in our property for over a year and yet still we face delays and inaction. This is leading to continued damage to the property and needs urgent action!...
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Attachments

Review file
Review file
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“Great agency.I've never felt like my needs ......”

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Apr 28,2022
Minithumbup
William
By: 'Gerda'
Apr 28,2022
1 people found
this helpful
Great agency. I've never felt like my needs were not taken into consideration as a tenant. Very responsive to email and always reachable by the phone....
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“Very helpful and kept us in the loop througho......”

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Mar 31,2022
Minithumbup
Stuart
William
By: 'Ben'
Mar 31,2022
0 people found
this helpful
Very helpful and kept us in the loop throughout. Smooth process even with a demanding vendor. Good at building the key relationships and managed to complete and exchange in 2 months....
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“Great service from Will Taper. Well informed ......”

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Feb 11,2022
Minithumbup
William
By: 'Gavin'
Feb 11,2022
0 people found
this helpful
Great service from Will Taper. Well informed about the market and very helpful, friendly and efficient throughout the sales process....
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“William was consistently excellent while I pu......”

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Feb 07,2022
Minithumbup
William
Stuart
By: 'owen mcmahon'
Feb 07,2022
0 people found
this helpful
William was consistently excellent while I purchased a house. Arranging the viewings was very easy and they have always been very responsive. I really appreciated how he kept me informed of the progress, and when needed chased the solicitors on both sides. This made the ...
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By: William Taper
Feb 10, 2022
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Thanks so much Owen, it is really appreciated. Have a great time in your new home, its a lovely place. Best Wishes William ...

“Five-star service from start to finishWill and Solomon are without ......”

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Oct 25,2021
Minithumbup
William
Solomon
By: 'Jamie'
Oct 25,2021
0 people found
this helpful
Five-star service from start to finish Will and Solomon are without doubt the dream team you need when buying, selling, or letting a property. I can not thank them enough and their wider team for all their help and support during the letting process of ...
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“It was a great pleasure and satisfaction dealing with Emily ......”

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Oct 13,2021
Minithumbup
Emily
By: 'Alexander'
Oct 13,2021
0 people found
this helpful
It was a great pleasure and satisfaction dealing with Emily Bradshaw at the Hammersmith Branch. Excellent customer centered service. Thanks to Emily, we were able to secure our ideal property in good time....
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“Worst management company. Never reply to emai......”

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Sep 08,2021
Minithumbdown
By: 'Fantastic'
Sep 08,2021
2 people found
this helpful
Worst management company. Never reply to emails or calls. Can never get hold off our property manager . It's taken 2 years to sort some problems out at my property and haven't had a response. Paying extremely high service charge for no service from Willmotts. Highly recommend ...
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By: Andrew
Oct 27, 2021
View all comments (2)
That has been our experience as well. Very slow to act, even when it’s an emergency and very poor, if any, communication with the property management team. ...

“Thank you...”

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Aug 23,2021
Minithumbup
William
Gemma
By: 'Simon & Brylie'
Aug 23,2021
0 people found
this helpful
William Taper and his team at Willmotts have been a pleasure to deal with and extremely knowledgeable and responsive across a range of property services - sales, rental management, property building management and surveying. We are very excited about being in our new home soon ...
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“Willmotts, long-term management...”

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Aug 19,2021
Minithumbup
William
Solomon
By: 'Teresa'
Aug 19,2021
0 people found
this helpful
Willmotts have been helping my family manage properties in South East London for around 40 years now and we are very pleased with their service. They have helped us with all aspects of property management, from finding and managing tenants, to checking for repairs and dealing ...
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Staff picture William
(107)
Staff picture Mel
(83)
Staff picture Solomon
(34)
Staff picture Anna
(20)
No image available Stuart
(19)
Staff picture Gemma
(9)
Staff picture Shahid
(2)
Staff picture Emily
(1)
Staff picture Graeme
(1)

Tenant Fees

TENANTS FEES ON ASTS

Tenancy signed and entered into after June 1st 2019

ASSIGNING YOUR TENANCY IF APPLICABLE:

Tenancy Assignment Fee: £50 (Inc VAT)

Tenancy signed and entered into before June 1st 2019

We aim to keep tenants fees as low as possible. Our fees are probably the lowest in the whole of London and we aim to keep it that way. We strive to provide tenants with a first-class service throughout with the minimum level of fees.

ENDING YOUR TENANCY:
Check out Fees: - £See below - Fee applicable is per property not per tenant. Attending the property to undertake an update Schedule of Condition based on the original inventory and negotiating of the security deposit(s).

Checkout Fee Payable: Unfurnished/Furnished Studio £100 (Inc VAT)
Unfurnished/Furnished 1 Bed £110 (Inc VAT)
Unfurnished/Furnished 2 Bed £120 (Inc VAT)
Unfurnished/Furnished 3 Bed £130 (Inc VAT)
Unfurnished/Furnished 4 Bed £140 (Inc VAT)
Unfurnished/Furnished 5 Bed £150 (Inc VAT)

Tenancy Assignment Fee: £250 (Inc VAT)
Tenancy renewal Fee: £45 (Inc VAT)

Tenancy Assignment Fee: £250 (Inc VAT)
Tenancy renewal Fee: £45 (Inc VAT)

We are members of The Property Ombudsman redress scheme.

Our client money protection is provided by RICS
Last updated at 10/09/2019, 11:35 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
As a member of The Property Ombudsman we strictly follow their code of conduct. For full details please contact Willmotts.
Last updated at 4:20 PM 04/08/2015 by allAgents

Awards won by Willmotts, London W6 9EU



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Willmotts

Branch - Hammersmith, London, W6