Clapham London, London, SW4
4.9/5, 202 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
94% lettings fee satisfaction
Keating Estates, Estate Agents. Clapham | Brixton | Herne Hill | Dulwich

“Jade was excellent in coordinating both parti......”

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Feb 13,2020
Minithumbup
Jade
By: 'Valeria Guerra'
Feb 13,2020
0 people found
this helpful
Jade was excellent in coordinating both parties and helping us make this sale happen! As first time buyers we were quite lost and she helped us push through and chase the million things happening at once!
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Opening Hours
Address

Keating Estates Ltd
23 Clapham Common South Side
Clapham,London
Greater London
SW4 7AB
020 7720 2113

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £415,000 £875,000
Lettings 92% 94% £395 £3,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 149 7 3 1 11 1 6 1
Areas covered
  • SE24
  • SW2
  • SE15
  • SW4
  • SE22
  • SW9
  • SE21
  • SW8
  • SE27
  • SW11
  • SE11
  • SW12
  • SE17
  • SW16
  • SE23
  • SW17
  • SE4
  • SW3
  • SE8
  • SE5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
Latest Properties
Images & Videos

“Jade was excellent in coordinating both parti......”

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Feb 13,2020
Minithumbup
Jade
By: 'Valeria Guerra'
Feb 13,2020
0 people found
this helpful
Jade was excellent in coordinating both parties and helping us make this sale happen! As first time buyers we were quite lost and she helped us push through and chase the million things happening at once!...
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Was this helpful? Yes

“I did some bits of admin over email with Luci......”

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Feb 11,2020
Minithumbup
Lucia
By: 'SQ'
Feb 11,2020
0 people found
this helpful
I did some bits of admin over email with Lucia. She's great to work with :) Recommend her and the agency....
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“Jack was efficient, friendly and very helpful......”

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Feb 08,2020
Minithumbup
Jack
By: 'Sam Deptford'
Feb 08,2020
0 people found
this helpful
Jack was efficient, friendly and very helpful during the whole process of renting a property. Would definitely recommend Jack to anyone looking to rent in south London....
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“Both Sophie and Lucia have been so helpful th......”

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Feb 05,2020
Minithumbup
Lucia
SophieC Claxton
By: 'Jemima Goss'
Feb 05,2020
0 people found
this helpful
Both Sophie and Lucia have been so helpful throughout this renting process. Would definitely recommend using Keatings Estates if you are renting in this area...
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“Jack has been extremely helpful and efficient......”

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Jan 30,2020
Minithumbup
Jack
Lucia
By: 'Roddy Mackenzie'
Jan 30,2020
0 people found
this helpful
Jack has been extremely helpful and efficient in our flat search. We were needing to find a flat in the busy and popular Clapham area and Jack has given us the best chance of succeeding with setting up quick viewings and sending documents over to ...
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“Lucia was very efficient and helpful! She was......”

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Jan 22,2020
Minithumbup
Lucia
David
By: 'Rosie Parr'
Jan 22,2020
0 people found
this helpful
Lucia was very efficient and helpful! She was quick to respond and we had no issues getting our property. Would use again!...
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“A Great Help...”

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Jan 13,2020
Minithumbup
Lucia
Jessica
By: 'Isabel O'Brien'
Jan 13,2020
0 people found
this helpful
Really helpful and provided quick responses, which helped us to complete all proceedings much quicker than expected. Very understanding of our circumstances and worked to accommodate any issues we encountered. Super!...
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“Responsive and very helpful agency. Sophie wa......”

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Jan 06,2020
Minithumbup
Lucia
SophieC Claxton
By: 'Charlotte'
Jan 06,2020
0 people found
this helpful
Responsive and very helpful agency. Sophie was particularly flexible with showing us around lots of the properties and contactable outside of working hours. Very appreciated. Lucia, very responsive in getting our documents to us and keeping us in the loop with progress. Thanks all....
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“Brixton Rental...”

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Dec 12,2019
Minithumbup
Sandra
Deniz
By: 'Harry'
Dec 12,2019
0 people found
this helpful
Sandra was fantastic throughout the rental process. This was our first time renting a property and Sandra ensured that we understood all parts of the process whilst also answering the many questions we had. Many thanks Sandra...
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“The best agents we dealt with....”

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Dec 05,2019
Minithumbup
Lucia
Sandra
By: 'Olivia Stitson'
Dec 05,2019
0 people found
this helpful
Very helpful agents, quick responses and informative. We dealt with many agents whilst trying to find a property and Keatings were by far the best. They are very honest and helpful, and help you to understand exactly where you stand when making offers. They didn't ...
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“My boyfriend and I were looking for a flat ju......”

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Dec 04,2019
Minithumbup
Lucia
Deniz
By: 'Ilenia Grazia Incorvaia'
Dec 04,2019
0 people found
this helpful
My boyfriend and I were looking for a flat just for us and within 2 weeks we did everything. It was very fast, also because agents and admin of the agency are very kind, and they helped us a lot despite the big language gap!! Thank ...
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“Helpful, insightful and informative throughou......”

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Nov 28,2019
Minithumbup
Lucia
Deniz
By: 'Pete'
Nov 28,2019
0 people found
this helpful
Helpful, insightful and informative throughout. Made a normally painful process relatively pain free! Everything went according to plan and any hiccups were promptly resolved....
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“Extremely helpful and accommodating. Was alwa......”

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Nov 25,2019
Minithumbup
Lucia
David
By: 'Cameron Folens'
Nov 25,2019
0 people found
this helpful
Extremely helpful and accommodating. Was always on hand when we needed to ask a question or required any help when moving in....
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“Dealt with any problems so promptly and even ......”

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Nov 25,2019
Minithumbup
Lucia
SophieC Claxton
By: 'Abigail Peters'
Nov 25,2019
0 people found
this helpful
Dealt with any problems so promptly and even offered to work out of office hours to solve issues. Friendly and efficient....
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“Brilliant from start to finish,...”

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Nov 21,2019
Minithumbup
Lucia
Sandra
By: 'Liam James'
Nov 21,2019
0 people found
this helpful
Brilliant from start to finish, made the whole process painless especially as it was our first time renting. Couldn't have asked for more. Would definitely recommend...
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“Fast responses and hassle free...”

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Nov 21,2019
Minithumbup
Lucia
David
By: 'Cecily Hadrill'
Nov 21,2019
0 people found
this helpful
Very helpful and quick to reply to emails and queries. Responses were friendly and informative, providing clear instructions for next steps which made the whole process feel easy and hassle free....
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“Just very friendly and quick to respond to my......”

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Nov 19,2019
Minithumbup
Lucia
Sandra
By: 'Polly Cox'
Nov 19,2019
0 people found
this helpful
Just very friendly and quick to respond to my emails-couldn't ask for much more! The process felt easy I was informed along the way. I didn't feel stupid asking stupid questions either!...
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“Great Service!...”

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Nov 15,2019
Minithumbup
Lucia
By: 'Henry Young'
Nov 15,2019
0 people found
this helpful
Very responsive & professional agents working at Clapham South. Made the move in process very easy and offered a lot of support even once we had the keys. Best company that I've dealt with in London to date....
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“Process was very easy when changing letting a......”

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Nov 10,2019
Minithumbup
Lucia
David
By: 'Patrick Laws'
Nov 10,2019
0 people found
this helpful
Process was very easy when changing letting agents and leasing property from abroad. Communication was clear and speedy. Highly recommend....
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“Lucia is super helpful, friendly, responsive ......”

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Nov 09,2019
Minithumbup
Lucia
David
By: 'Aoife'
Nov 09,2019
0 people found
this helpful
Lucia is super helpful, friendly, responsive and made the whole rental process easy and efficient. She guided us through any queries or concerns we had and was a delight to deal with...
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“Lucia was a clear and effective communicator-......”

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Nov 08,2019
Minithumbup
Lucia
Deniz
By: 'Rachel Copel'
Nov 08,2019
0 people found
this helpful
Lucia was a clear and effective communicator- She answered all of our questions quickly, and did her best to make our leasing experience as easy as possible....
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“Excellent and efficient process, from start t......”

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Nov 04,2019
Minithumbup
Lucia
Deniz
By: 'Jonny'
Nov 04,2019
0 people found
this helpful
Excellent and efficient process, from start to finish. Pleasure to work with and made the entire process incredibly easy. I would highly recommend to any prospective landlords in the area...
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“Great customer service, friendly and professional...”

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Nov 04,2019
Minithumbup
Lucia
SophieC Claxton
By: 'Adrian Anslow'
Nov 04,2019
0 people found
this helpful
Keating Estates were professional, fast and efficient. I dealt primarily with Sophie and Lucia. Both were super responsive and helpful and I would highly recommend Keating to any other prospective tenants....
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“I've been dealing with Keatings for over 10 y......”

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Nov 04,2019
Minithumbup
Lucia
SophieC Claxton
By: 'Phili Denning'
Nov 04,2019
0 people found
this helpful
I've been dealing with Keatings for over 10 years now and would highly recommend them. Great efficient customer service, easy and helpful to work with....
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“Would highly recommend...”

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Oct 15,2019
Minithumbup
Lucia
David
By: 'Molly Foxford'
Oct 15,2019
0 people found
this helpful
Lucia and David have made moving house super stress free. Brilliant advice and communication. Couldn't do enough for us and went over and above our expectations. They explained the whole process to us from the start and have continued to be incredibly helpful. Massive thank ...
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“Very helpful and responsive, made the process......”

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Oct 14,2019
Minithumbup
Lucia
David
By: 'Ikhra Ali'
Oct 14,2019
0 people found
this helpful
Very helpful and responsive, made the process easy. Thanks so much for all your help Lucia. Would definitely reccomend Thanks again...
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“Stress-free move...”

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Sep 20,2019
Minithumbup
Lucia
David
By: 'Niall Spencer'
Sep 20,2019
0 people found
this helpful
Lucia did (and continues to do) an excellent job arranging our letting. She was very responsive and went above and beyond to make sure that our move was as stress-free as possible. I'd recommend her to anyone looking to let in South West London....
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“Jade has been really helpful every step of th......”

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Sep 14,2019
Minithumbup
Jade
Lucia
By: 'Jacob Swindells'
Sep 14,2019
0 people found
this helpful
Jade has been really helpful every step of the way and had been on top of all of the documentation and deadlines....
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“Great service...”

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Sep 13,2019
Minithumbup
Lucia
Lucia
By: 'Andrew Clarkson'
Sep 13,2019
0 people found
this helpful
Lucia and the team were very helpful throughout making the whole process quick and easy. Would not hesitate in recommending Keating Estates to anyone....
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Staff picture Dwayne
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Staff picture Sebastian
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Staff picture David
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Staff picture Jade
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Staff picture Lucia
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Staff picture Gemma
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Staff picture Matt
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Staff picture SophieC Claxton
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:45 AM 03/10/2019 by allAgents

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Keating Estates Ltd

Branch - Clapham London, London, SW4