Clapham London, London, SW4
4.9/5, 253 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Keating Estates, Estate Agents. Clapham | Brixton | Herne Hill | Dulwich

“Jade was excellent in coordinating both parti......”

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Feb 13,2020
Minithumbup
Jade
Grace
By: 'Valeria Guerra'
Feb 13,2020
0 people found
this helpful
Jade was excellent in coordinating both parties and helping us make this sale happen! As first time buyers we were quite lost and she helped us push through and chase the million things happening at once!
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Opening Hours
Address

Keating Estates Ltd
23 Clapham Common South Side
Clapham,London
Greater London
SW4 7AB
020 7720 2113

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £415,000 £875,000
Lettings 93% 95% £395 £4,680
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 1 191 9 3 1 12 1 6 1
Areas covered
  • SE24
  • SW2
  • SE15
  • SW4
  • SE22
  • SW9
  • SE21
  • SW8
  • SE27
  • SW11
  • SE11
  • SW12
  • SE17
  • SW16
  • SE23
  • SW17
  • SE4
  • SW3
  • SE8
  • SE5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
Latest Properties
Images & Videos

“Thanks a lot to Noah...”

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Oct 23,2020
Minithumbup
Noah
By: 'Charles Cornock'
Oct 23,2020
0 people found
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Noah was extremely attentive in handling our tenancy renewal. Stress free for all involved, I cannot recommend him highly enough!...
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“Surprisingly easy to sort out our lease exten......”

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Oct 22,2020
Minithumbup
Noah
By: 'Max'
Oct 22,2020
0 people found
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Surprisingly easy to sort out our lease extension. All thanks to Noah too, super helpful and always answering our requests....
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“Sandra kept me on my toes and was very effici......”

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Oct 22,2020
Minithumbup
Sandra
By: 'Paul Gadd'
Oct 22,2020
0 people found
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Sandra kept me on my toes and was very efficient. She'd get my vote any day. Thank you very much....
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“Stress Free Management...”

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Oct 20,2020
Minithumbup
Noah
By: 'Lee Thompson'
Oct 20,2020
0 people found
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It is rewarding being able to feel confident that my needs as Landlord are being extremely well managed. Having partnered with Keating Estates for over a decade I have benefited from their ability to resolve issues and address any concerns efficiently and without hassle....
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“Friendly and super efficient - no complaints ......”

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Oct 20,2020
Minithumbup
Sandra
By: 'Tom Alvis'
Oct 20,2020
0 people found
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Friendly and super efficient - no complaints my end. Dealt will all enquiries very quickly and even picked up the phone to clarify any further points....
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“Rental renewal...”

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Oct 13,2020
Minithumbup
Noah
By: 'Alex Langston'
Oct 13,2020
0 people found
this helpful
Noah did a great job in negotiating a rental renewal for our flat. Noah was quick to respond to any queries and was very detailed in his communication. I would highly recommend him!...
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“Lucia was a responsive and clear communicator......”

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Oct 07,2020
Minithumbup
Lucia
By: 'Ross Fennell'
Oct 07,2020
0 people found
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Lucia was a responsive and clear communicator through the process of setting up a new tenancy agreement and guided me through the process. I was pleased with the level of service and she arranged everything effortlessly...
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“Lucia was very quick to respond to any questi......”

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Oct 07,2020
Minithumbup
Lucia
By: 'Hugh Collett'
Oct 07,2020
0 people found
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Lucia was very quick to respond to any questions I had and always took the time to give an informative response. Thanks very much for your help....
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“very helpful. noah has been really helpful in......”

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Oct 05,2020
Minithumbup
Noah
By: 'Ellen Lambert'
Oct 05,2020
0 people found
this helpful
very helpful. noah has been really helpful in helping us to renew our tenancy. we appreciate his fast response to emails....
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“Noah recently helped us negotiate a renewal f......”

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Oct 01,2020
Minithumbup
Noah
By: 'Will'
Oct 01,2020
0 people found
this helpful
Noah recently helped us negotiate a renewal for our property at a great price. He was easily contactable throughout the whole process and always provided us with timely communications from our landlord. Overall he was a great help and we really appreciate his time and ...
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“Amy is without doubt our absolute favourite...”

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Sep 29,2020
Minithumbup
Amy
By: 'James Poston'
Sep 29,2020
0 people found
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Amy is without doubt our absolute favourite estate agent that we dealt with. She was an absolute superstar. In every interaction she was friendly and helpful, and seemed genuinely interested in helping us find the property that's right for us - she listened carefully to ...
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“Everyone has been very responsive and helpful......”

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Sep 24,2020
Minithumbup
Lucia
By: 'Maxim Locke'
Sep 24,2020
0 people found
this helpful
Everyone has been very responsive and helpful. No compliants. Look forward to dealing with Lucia and the team more in the future....
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“Lucia was a fantastic help during our moving ......”

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Sep 23,2020
Minithumbup
Lucia
By: 'Conor Stone'
Sep 23,2020
0 people found
this helpful
Lucia was a fantastic help during our moving process. She was great at responded to our calls and emails and making sure we got through the process smoothly....
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“Mainly dealt with Lucia throughout my move an......”

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Sep 22,2020
Minithumbup
Lucia
By: 'David Martin'
Sep 22,2020
0 people found
this helpful
Mainly dealt with Lucia throughout my move and couldn’t recommend herself and Keating Estates anymore. If anything, they undersold the property!! Very warm and friendly when I physically met them just prior to my move. Have already informed me to contact them whenever I ...
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“Honest and informative communicationsJessic......”

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Sep 22,2020
Minithumbup
Lucia
Jessica
By: 'Joseph Stewart'
Sep 22,2020
0 people found
this helpful
Honest and informative communications Jessica guided us on multiple viewings, clearly outlining the core features of the properties and how they suit our requirements. Lucia provided supportive communications through the processing and deposit payment for our new flat – everything you need from an agent in ...
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“Sandra was very helpful in facilitating the m......”

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Sep 20,2020
Minithumbup
Sandra
By: 'Jacob Clarke'
Sep 20,2020
0 people found
this helpful
Sandra was very helpful in facilitating the move into our flat. I found her to be very organised and she even rescheduled when we could pick up the keys....
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“Jack was the perfect letting agent, always pr......”

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Sep 15,2020
Minithumbup
By: 'Aidan Fusco'
Sep 15,2020
0 people found
this helpful
Jack was the perfect letting agent, always prompt and courteous, and willing to put the extra hour in for us, including working on securing our tenancy till late in the evening to ensure we got our preferred move in date. An all round class act....
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“Lucia was very helpful and quick at respondin......”

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Sep 15,2020
Minithumbup
Lucia
By: 'Jenny'
Sep 15,2020
0 people found
this helpful
Lucia was very helpful and quick at responding to my emails! This is the second time I have used Keating to move and I would highly recommend them 😀...
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“As an overseas landlord Sandra was very easy ......”

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Sep 03,2020
Minithumbup
Sandra
Dwayne
By: 'Sandra Bovington'
Sep 03,2020
0 people found
this helpful
As an overseas landlord Sandra was very easy with and very efficient. Last minute clean required due to outgoing tenant not doing sufficiently, Sandra arranged same day without any hassle. Very responsive, great service....
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“On the most part Sandra did a decent job. How......”

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Aug 26,2020
Minithumbdown
Sandra
By: 'Alex Toptani'
Aug 26,2020
0 people found
this helpful
On the most part Sandra did a decent job. However there are 2 large issues that have forced me to give a bad review. Firstly after signing up to virgin internet we asked Sandra to check in with the current tenants to see if there was ...
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“Great service, timelines kept to in an orderl......”

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Aug 18,2020
Minithumbup
Lucia
Jessica
By: 'James Ramsay'
Aug 18,2020
0 people found
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Great service, timelines kept to in an orderly manner. Very happy with the result and would recommend to anyone! Thanks again to everyone at Keating, especially Lucia and Jess....
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“Sandra has been incredibly patient and helpfu......”

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Aug 17,2020
Minithumbup
Sandra
Jade
By: 'Genesio De Rosa'
Aug 17,2020
0 people found
this helpful
Sandra has been incredibly patient and helpful throughout the entire process. We encountered issues during the upload of some documents and she’s been very kind to keep us regularly updated as she dealt with the issue. She even called us on the weekend (not ...
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“Great help, very friendly and always willing ......”

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Aug 17,2020
Minithumbup
Lucia
Jade
By: 'Antonio Sauro'
Aug 17,2020
0 people found
this helpful
Great help, very friendly and always willing to go the extra mile to help with the move. I was very impressed....
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“Friendly and very responsive to email and pho......”

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Aug 11,2020
Minithumbup
SophieC Claxton
Lucia
By: 'Alastair Laurenson'
Aug 11,2020
0 people found
this helpful
Friendly and very responsive to email and phone queries throughout the process of viewing properties and setting up our rental contract. After agreeing an offer with the landlord, Sophie kindly took time out her busy schedule to accompany us to the property for a 2nd ...
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“Great service overall. Prompt responses and f......”

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Aug 11,2020
Minithumbup
Lucia
Sandra
By: 'Alex Tawney'
Aug 11,2020
0 people found
this helpful
Great service overall. Prompt responses and friendly manner. Would definitely use again! All documents were sent over whenever requested, and they really helped us get the place we wanted....
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“Really friendly and responsive service. We ha......”

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Aug 06,2020
Minithumbup
Lucia
Sandra
By: 'Bathsheba Wignall'
Aug 06,2020
0 people found
this helpful
Really friendly and responsive service. We had a very short timeframe between referencing and the move in date but Lucia was extremely helpful and quick to respond to ensure we moved in on time, which we did! Highly recommend Keating Estates services....
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“the service was fast and professional, from v......”

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Jul 28,2020
Minithumbup
Lucia
By: 'Sandra Hewitt'
Jul 28,2020
0 people found
this helpful
the service was fast and professional, from viewing the with Jack to conducting security checks and tenancy agreement with Lucia and Sandra along with the rest of the team. I especially liked the user friendly digital signature of the documents everything was done from the ...
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“Helpful, friendly, proficient and I never fel......”

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Jul 24,2020
Minithumbup
Lucia
Jessica
By: 'Daniel Cullen'
Jul 24,2020
0 people found
this helpful
Helpful, friendly, proficient and I never felt as though anyone was trying to gouge me. Which, after twelve years of renting in London, was a firm first....
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“Have let my property through Keating's Estate......”

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Jul 20,2020
Minithumbup
Lucia
Hanna
By: 'Nancy Powell'
Jul 20,2020
0 people found
this helpful
Have let my property through Keating's Estates for over 10 years. They are helpful, diligent and I wouldn't go elsewhere....
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Staff picture Dwayne
(82)
Staff picture Sebastian
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Staff picture David
(248)
Staff picture Lucia
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Staff picture Jade
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Staff picture Grace
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Staff picture Gemma
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Staff picture Sophie
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Staff picture Audinga
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Staff picture Sandra
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Staff picture SophieC Claxton
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Staff picture Ashleigh
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Staff picture Tom
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Staff picture Hanna
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Staff picture Lewis
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Staff picture Freddie
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Staff picture Jessica
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Staff picture Noah
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Staff picture Sonny
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Staff picture Amy
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Staff picture Holly
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Staff picture Sophia
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Staff picture Sadé
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Staff picture Camilla
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:45 AM 03/10/2019 by allAgents

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Keating Estates Ltd

Branch - Clapham London, London, SW4