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2024
allAgents People Awards
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Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 97% | 98% | £36,750 | £5,175,000 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
0 | 0 | 0 | 0 | 331 | 9 | 133 | 4 | 2 | 2 |
No Properties
We initially provided you with a valuation of your home and achieved a sale at an acceptable level within 2 months of marketing. It was with regret that the first buyer pulled out of the sale but we successfully found a new buyer at the same sale price within a month of the house coming back to the market.
Our team worked relentlessly through a very challenging Brexit market and qualified all buyers before they viewed your home ensuring that all prospective buyers were aware of the location, position, size and price.
Your sales progressor provided you with continuous updates throughout the sale including additional advice about your onward purchases. We managed your buyer’s expectations after you, unfortunately, pulled out of 2 purchases and we steered it over the line within a reasonable timescale when many buyers would perhaps be less patient. Communications did slow-down in the interim when there was no further news to report, as your buyer was ready to exchange but your onward purchase wasn’t ready and that took some time to catch up. Your sales progressor sent you 33 emails between sale agreed and exchange of contracts, along with multiple calls. Our other team members also stepped in when your sales progressor was not in the office which, we hope, showed a commitment to our service to you.
It was rather frustrating that both sets of solicitors involved were far from proactive and your buyer’s solicitor took leave, with no office cover in their absence.
I am so very pleased that our team located a buyer within a short period of time and guided you through the sale to a successful conclusion without major delay.
With kind regards,
Guy, Jacob and Scott