Chancellors
Dicot, Didcot, OX11
3.3/5, 22 reviews
59% recommended
100% lettings valuation accuracy
64% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


“From the very outset Chancellors were quite d......”

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Feb 07,2020
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By: 'Mark'
Feb 07,2020
3 people found
this helpful
From the very outset Chancellors were quite difficult to deal with.

Only about 25% of my calls were ever returned, they couldn't even help out with bathroom size (not on floorpan) as "they don't have a tape measure".

Their completions department were pretty clueless too, all they seamed to do was add confusion to the process.

The manager has a very rude phone manner & quite frankly I'll not use them again.
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Opening Hours
Address

Chancellors
212 Broadway
Didcot
Oxfordshire
OX11 8RS
01235 811921

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 64% £650 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 2 4 4 3 0 2 1 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Poor contact...”

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Jul 10,2021
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By: 'Gemma'
Jul 10,2021
0 people found
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I’ve been trying to contact them in the last few days regarding some properties we are interested in on the market. However they have been failing to get back to me despite several times saying they would. Feel sorry for the people selling their ...
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“This company is very poor as property managin......”

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May 12,2021
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By: 'Mimi'
May 12,2021
1 people found
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This company is very poor as property managing agents. The people in Didcot seemed lovely and professional but day to day the property is not dealt with by them but remote people in Bracknell who are slow and quite frankly rude. I would not recommend ...
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“Worst estate agent ever! Whether you're deali......”

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Feb 11,2021
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By: 'Rie'
Feb 11,2021
1 people found
this helpful
Worst estate agent ever! Whether you're dealing with them for Sales or Rental, they only bully you into accepting their terms. We've had a terrible experience with Nick in Didcot who deals with Sales. Our purchase is about to fall through, thanks to the lack ...
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“From the very outset Chancellors were quite d......”

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Feb 07,2020
Minithumbdown
By: 'Mark'
Feb 07,2020
3 people found
this helpful
From the very outset Chancellors were quite difficult to deal with. Only about 25% of my calls were ever returned, they couldn't even help out with bathroom size (not on floorpan) as "they don't have a tape measure". Their completions department were pretty clueless too, all ...
read full review
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“I was extremely disappointed with their servi......”

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Jan 22,2020
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By: 'Irina'
Jan 22,2020
2 people found
this helpful
I was extremely disappointed with their servicers. The house that we rented for 1 year and a half had, of course, issues and was not perfectly clean. This was not a problem for us but when we moved, they claimed a huge amount from the deposit, ...
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“Do Not Rent From Chancellors...”

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Apr 17,2018
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By: 'Alias'
Apr 17,2018
8 people found
this helpful
We recently checked out of a property we had been renting in Didcot and managed by Chancellors. We took very good care of the property: replanting the garden after the grass had been destroyed by neighborhood cats, repainting whole rooms where previous tenants had done ...
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By: Tracey
Feb 28, 2019
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I completely agree with the tenant above. My goodness, we have been trying for the past 11 weeks to get our deposit refunded back to us by Chancellors & our Landlady. As with the tenant above, we left the house in a far better state than when we moved in. Even the Check Out Contractor commented & thanked us, so we were extremely intrigued & confused when we were told that we needed to pay for grass to be replanted on a 'muddy patch' in front of the property, that is actually allocated as parking ...

“I was impressed how Julian Dando and his staff dealt ......”

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Sep 19,2017
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By: 'Katie'
Sep 19,2017
0 people found
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I was impressed how Julian Dando and his staff dealt with a tricky tenant problem - he definitely sorted the situation out quicklly and efficiently....
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Comment on agent fees
good
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“Never received such bad treatment from any company than I ......”

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Nov 04,2016
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By: 'Aaron'
Nov 04,2016
1 people found
this helpful
Never received such bad treatment from any company than I have as tenant/ex-tenant of a property managed by chancellors estate agents. From the moment they have your admin fee customer service disappears so do any niceties. checked out a month ago they have just ...
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By: Mimi
Jun 15, 2021
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Interestingly enough as a landlord I have had similar issues from the other side where it's been suggested that to replace a lightbulb I would have to pay more than £100. Needless to say I did it myself at considerably reduced cost! I am not aware of the tenant being deducted for a similarly extortionate amount. This agent is only interested in looking after themselves. ...

“Avoid this agency! The worst estate agents I have ever ......”

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Nov 27,2015
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By: 'Dml1980'
Nov 27,2015
4 people found
this helpful
Avoid this agency! The worst estate agents I have ever had to deal with. From showing us a property that didn't resemble fully the property we actually got to inflated and unnecessary charges. The people have the worst possible customer service, they do not respond ...
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“Rhianna was very helpful when I was looking at properties, ......”

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Jan 22,2015
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By: 'Stuart'
Jan 22,2015
0 people found
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Rhianna was very helpful when I was looking at properties, she seemed to have a good idea of what I was looking for and recommended a number of properties which I considered making offers on before settling on the one I eventually brought. She was ...
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“The agent was very helpful in giving advice when getting ......”

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Aug 25,2014
Minithumbup
By: 'Michael'
Aug 25,2014
0 people found
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The agent was very helpful in giving advice when getting my property ready to go on the market and preparing for viewings. I live in a different part of the county to the house I sold through the agent and they did a good job ...
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“I found Daniel to be incredibly helpful. He was honest ......”

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Jul 29,2014
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By: 'Mrs'
Jul 29,2014
0 people found
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I found Daniel to be incredibly helpful. He was honest and direct. Understanding what was needed to sell at our asking price. However, this I felt was not the same from others in the branch. Feedback regarding some viewings by potential purchasers was not brilliant. ...
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“The time came for us to downsize, we looked at ......”

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Jul 29,2014
Minithumbup
By: 'Mark'
Jul 29,2014
0 people found
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The time came for us to downsize, we looked at three local estate agents and chose Chancellors as they are not your typical estate agent who try to sign you up straight away but did give us time to think about all that was said ...
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“Katherine Yates was excellent throughout our search for our house ......”

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Jul 08,2014
Minithumbup
By: 'Stephanie'
Jul 08,2014
0 people found
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Katherine Yates was excellent throughout our search for our house to rent and is continuing to be extremely helpful in ensuring that our move has been smooth. I'd recommend her to anyone looking to rent their first house as her knowledge of the area and ...
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“As a landlord I want an agent who understands that ......”

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Jul 08,2014
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By: 'Mrs'
Jul 08,2014
0 people found
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As a landlord I want an agent who understands that I'm looking for a quality tenant, I want an honest opinion on 'first impression' and not somebody whom three months down the line is not going to pay their rent or cause damage to my ...
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“Katherine was very helpful and responded very quickly to any ......”

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Jun 24,2014
Minithumbup
By: 'Emma'
Jun 24,2014
0 people found
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Katherine was very helpful and responded very quickly to any queries or requests to view. Including organising an additional viewing to measure the flat to check if furniture would fit. Overall, she made renting through Chancellors a very easy and stress free experience....
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“It was nice to work with an Estate Agent that ......”

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Jun 22,2014
Minithumbup
By: 'shazzha'
Jun 22,2014
0 people found
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It was nice to work with an Estate Agent that listened to our requirements and matched it. Not sending us to view houses that did not fit our criteria and waste our time. No pressure selling at all. The purchase of the property went smoothly ...
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“The agent was amazing, saw the property and offered on ......”

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Jun 19,2014
Minithumbup
By: 'Jakki'
Jun 19,2014
0 people found
this helpful
The agent was amazing, saw the property and offered on the first view, which was accepted, moved 6 weeks later from start to finish. The process was amazing with kind and thoughtful staff who held y hand every step of the way. An amazing and trustworthy ...
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“Having worked in the new homes industry for many years ......”

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Jun 17,2014
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By: 'sue'
Jun 17,2014
0 people found
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Having worked in the new homes industry for many years i was well aware of how competitive the rental market is. I chose Chancellors to manage my property based on their total professionalism from my first call to them on day 1. I found the whole ...
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“Conor was very helpful throughout my search and always kept ......”

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Jun 16,2014
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By: 'E'
Jun 16,2014
0 people found
this helpful
Conor was very helpful throughout my search and always kept me updated about the progress of my application for the property. Everything went smoothly and I was happy with the service I received. Conor was always happy to be contacted about queries and friendly when ...
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“Every company should have an employee like Katherine .Her customer ......”

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Jun 13,2014
Minithumbup
By: 'Tracey'
Jun 13,2014
0 people found
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Every company should have an employee like Katherine .Her customer service from answering emails straight away to making appointments for viewings was faultless. Katherine deserves a promotion for all her hard work she puts into her role at Chancellors...
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“Chancellors are an estate agent that ripped me off and ......”

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Jan 29,2014
Minithumbdown
By: 'Katy'
Jan 29,2014
5 people found
this helpful
Chancellors are an estate agent that ripped me off and provided absolutely appalling service. They talk the talk (especially Claire), however they do not walk the walk. Initial conversations with them stated the market was extremely buoyant and they would find tenant/s soon and ...
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By: Lee
Feb 04, 2014
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Chancellors of Bracknell provide a terrible service. When you call up to enquire about a property you are told they will get someone to call you back and then you never hear from anyone. On the one occasion that they did call back I put forward and couple of properties I was interested in viewing and I was thinking all had changed when they actually emailed me back and asked what day I could view. However when I wrote back with a couple of queries,once again, I have never heard back from them. A ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Chancellors, Didcot OX11 8RS


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