Manchester City Centre, Manchester, M3
4.7/5, 1188 reviews
95% recommended
90% sales valuation accuracy
93% sales fee satisfaction
88% lettings valuation accuracy
87% lettings fee satisfaction

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Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 88% 87% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 1 1032 52 19 0 23 0 32 3
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“Very easy process from start to end, Amanda i......”

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Jul 31,2020
Minithumbup
Amanda Field
By: 'Ejaz Ahmad'
Jul 31,2020
0 people found
this helpful
Very easy process from start to end, Amanda is very help full and knowledgeable,she helped us choose the right place to live that we can call home. Thanks a lot...
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“Quick and easy process for first time renter...”

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Jul 30,2020
Minithumbup
Amanda Field
By: 'Amy Rowell'
Jul 30,2020
0 people found
this helpful
From start to finish the process was quick and easy despite there being a pandemic, this is my first time renting and I would recommend ascend due to my experience....
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“Ascend has served as a great agency. They are......”

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Jul 30,2020
Minithumbup
By: 'Wisland Toussaint'
Jul 30,2020
1 people found
this helpful
Ascend has served as a great agency. They are professional, have amazing systems in place and are quick to respond and resolve all issues....
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“The process was quick and easy. The agents we......”

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Jul 30,2020
Minithumbup
Ardent
Robert
By: 'Timothy Weston'
Jul 30,2020
0 people found
this helpful
The process was quick and easy. The agents were very helpful and accommodating as I needed to arrange the rent quickly and from some distance away from the property (I was moving across the country). Ardent graciously waited for me when I was unable to ...
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“I highly recommend Ascend Properties. They ha......”

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Jul 29,2020
Minithumbup
By: 'Sorcha Murphy'
Jul 29,2020
0 people found
this helpful
I highly recommend Ascend Properties. They have been so easy to communicate with and have been incredibly quick to respond to anything I have submitted on their online portal. I recently reported an issue with our sink and it was seen to the same day! 10/10...
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“Ascend Properties - Excellent Management...”

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Jul 29,2020
Minithumbup
Nicole Moore
James Hardern
By: 'Anjani'
Jul 29,2020
0 people found
this helpful
I had never had any issue with ascend properties in past 2.6 yrs . Very professional and any issue reported are quickly addressed on time . I want to take this opportunity to appreciate Nicole Moore who is always prompt in replying to my queries . Thank you so ...
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“I’ve been with this company for over a year a......”

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Jul 29,2020
Minithumbup
Fiona Trigg
Lucy Sexton
By: 'George hope'
Jul 29,2020
0 people found
this helpful
I’ve been with this company for over a year and they provide excellent, efficient customer service and go above and beyond to meet expectations. Great company all round, highly recommended...
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“Im happy with ascend,all maintanace.rent wito......”

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Jul 29,2020
Minithumbup
Amanda Field
By: 'Grzegorzsieczka'
Jul 29,2020
0 people found
this helpful
Im happy with ascend,all maintanace.rent witout problem and they are really helpfull. Ascend service if need help is without problems.no problem with rent.contract is easy and everythink is on the website....
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“Communication has always been fantastic...”

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Jul 29,2020
Minithumbup
By: 'Adam Groom'
Jul 29,2020
0 people found
this helpful
Communication has always been fantastic from beginning to look for flats and even now a year and a half later....
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“Professional service and speedy responses...”

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Jul 29,2020
Minithumbup
Fiona Trigg
By: 'Steph'
Jul 29,2020
0 people found
this helpful
My dealings with Ascend have always been fantastic. They are quick to respond and offer advice where necessary. Fiona has been particularly helpful in organising the renewal of my contract....
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“Easy communications and rented property with ......”

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Jul 28,2020
Minithumbup
Amanda Field
By: 'Jordon Dyer'
Jul 28,2020
0 people found
this helpful
Easy communications and rented property with ease even whilst we were on holiday ! Great service would recommend to any of my friends or anyone looking for a good rental property in Leeds....
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“Very helpful members of staff, they helped ma......”

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Jul 22,2020
Minithumbup
Amanda Field
Ektha Mehta
By: 'Awwaba Ansari'
Jul 22,2020
0 people found
this helpful
Very helpful members of staff, they helped make the application process as easy and quick as possible, much appreciated! :)...
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“The properties of Ascend are the best propert......”

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Jul 14,2020
Minithumbup
Ewan Rowe
By: 'Asra Khan'
Jul 14,2020
2 people found
this helpful
The properties of Ascend are the best properties one can find on online. Also they are reasonably priced and one gets the right value for money with the Ascend properties. The reserving/holding process is really smooth and one cannot ask for more easy way ...
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“Perfect...”

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Jul 14,2020
Minithumbup
Amanda Field
By: 'Alexandros Elissaiou'
Jul 14,2020
0 people found
this helpful
The staff was extremely helpful throughout the process. The process was straight forward and quick. Everything was done online and in a very timely manner. Would definitely go with Ascend properties again in the future....
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“Amanda was Amazing, did what she could to bri......”

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Jul 10,2020
Minithumbup
Amanda Field
By: 'Liam Hughes'
Jul 10,2020
0 people found
this helpful
Amanda was Amazing, did what she could to bring forward the move over a day day period. Excellent work very great full. Thank you...
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“Professional and Friendly...”

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Jul 08,2020
Minithumbup
Amanda Field
Ardent
By: 'Aleena Godinez'
Jul 08,2020
0 people found
this helpful
Ardent and Amanda answered all our queries. Although, some replies were delayed this was totally understandable as they were very busy. They were accommodating and professional....
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“It was a lot easier than I thought it would b......”

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Jun 30,2020
Minithumbup
Amanda Field
By: 'Joseph Blakemore'
Jun 30,2020
0 people found
this helpful
It was a lot easier than I thought it would be to move during the pandemic, but Amanda helped make the whole process streamlined and the online applications and phone calls online made it very easy for us in a time where we couldn't leave ...
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“I had a very good experience. The agent I spo......”

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Jun 29,2020
Minithumbup
By: 'Rose'
Jun 29,2020
0 people found
this helpful
I had a very good experience. The agent I spoke to was very communicative and patient with me as I didn’t understand what the plots mean to check which house on the brochure, but he explained to me on how to check. I am ...
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“Professional, quick and easy to deal with...”

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Jun 29,2020
Minithumbup
Amanda Field
By: 'Tom O'Callaghan'
Jun 29,2020
0 people found
this helpful
I’ve dealt with Amanda and Jess the last week, moving very quickly through the process and keeping me up to date and feeling very secure about first time renting! It was an absolute breeze and I’m surprised I’d never heard of Ascent ...
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“Amanda Field and Tom Best review...”

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Jun 24,2020
Minithumbup
Amanda Field
By: 'Jack Deary'
Jun 24,2020
0 people found
this helpful
I dealt with both Tom and Amanda moving into my new home during the COVID-19 pandemic. Both of them were absolutely amazing! Always happy to help no matter. Tom immediately sent me a video tour and was helpful through the whole deposit process, and Amanda ...
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“Assistance with an old deal...”

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Jun 24,2020
Minithumbup
Robert
By: 'Mohammed El-Bahnasawi'
Jun 24,2020
0 people found
this helpful
Robert went above and beyond to make sure my new property management honoured their deal proposed 1 year ago when I first moved in. He acted promptly, professionally and put me at ease. This has been the general theme with Ascend, and as someone who's been ...
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“Negative...”

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Jun 22,2020
Minithumbdown
Tom
Robyn Young
By: 'Jean-Pierre Kohler'
Jun 22,2020
11 people found
this helpful
I had a very negative experience with this agency all around on several aspects during my short 1 year tennancy. The one that stands out the most is that I was bullied into "confirming" I would end my one year contract because I was applying to ...
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Was this helpful? Yes
By: Jean-Pierre Kohler
Jun 24, 2020
View all comments (2)
The maintenance issues were reported long before the COVID19 lockdown so to use the current situation we find ourselves in, in order to facilitiate your response is disgraceful. Please see picture attached of when the smoke alarm problem was raised (10th March) and when the UK lockdown started (23rd March). For 23 days I would hear a very loud beep every few minutes causing me stress and sleepless nights as well as not being fire safe. Regarding the rodents: Yes I did in fact report this pro ...

“They make you write a positive review before ......”

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Jun 19,2020
Minithumbdown
By: 'Nimrod Nyakonda'
Jun 19,2020
22 people found
this helpful
They make you write a positive review before you move so it looks like they are great, but in all honesty they scum you out of your deposit once you vacate the premises. They charges me £138 for " light cleaning" in a two bedroom flat. Please ...
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Was this helpful? Yes
By: Nimrod
Jun 26, 2020
View all comments (2)
You would say that though wouldn't you, could please kindly show any proof that I was aggressive in any way. ...

“Excellent friendly service. They managed to a......”

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Jun 18,2020
Minithumbup
Ardent
Amanda Field
By: 'Adam Watson'
Jun 18,2020
0 people found
this helpful
Excellent friendly service. They managed to arrange a viewing of the property very last minute amidst the corona virus pandemic which lead to everything being sorted within the week!...
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“Happy and delightful service...”

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Jun 16,2020
Minithumbup
Ewan Rowe
By: 'Fern Swindells'
Jun 16,2020
4 people found
this helpful
Ewan recently helped me and my friend with an apartment in Manchester. Even in the Covid-19 pandemic, he was more than happy to assist with all of our needs and make sure that we were safe and comfortable when viewing the apartment. Ewan was also ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 6:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

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Ascend Properties

Branch - Manchester City Centre, Manchester, M3