Dorset Property
Dorchester, DT1
1/5, 6 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Do NOT use this company...”

Share on :
Feb 03,2020
Minithumbdown
Emily
By: 'Brenda'
Feb 03,2020
3 people found
this helpful
I arranged with Jennifer to view a property and on the day, which was last Tuesday, I arrived with a friend. When “Jennifer” arrived she got out of her car, did not greet us just smiled and did not acknowledge my friend when I introduced her, just a nod. At this point it turned out that “Jennifer” was not Jennifer but was Emily. I loved the property and asked Emily to advise the landlord that I would like to rent it and would pay 6 months upfront as I had no renting history. I advised her that I was in a hurry for responses as I was relocating. I was then informed that there were viewings booked for the weekend which the landlord may or may not want to go ahead with. She said she would contact him when she got back to the office. I strongly got the impression that she was not interested in my offer and I had doubts that she would even pass them to the landlord especially as on leaving the property the next viewees arrived and were greeted by Emily with a big smile and a handshake, my immediate thought was that this is the couple she is going to rent to.

On Wednesday I phoned Emily to ask for the landlords thoughts only to be told that she hadn't yet contacted him. I reiterated that I was relocating from Kent and needed to make arrangements at my end and she said she would ring him.
That was 5 days ago and I'm still waiting for the response.

As an ex estate agent myself I know that I should have been greeted in the same way as the 2nd couple; that there should be no favouritism in who gets the property; my offer should have been passed to the landlord ASAP; I should have received a call with the landlords response whatever it may have been.

This is obviously not a professional company and having now read their reviews (and excuses) I decided that I needed to view my thoughts too. I am disgusted by the way my enquiry has been handled and would not consider renting a property from this company again.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Dorset Property
55 High West Street
Dorchester
Dorset
DT1 1UT
01305 257357

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £725 £725
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 4 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“These clowns deserve zero stars for the appalling way they ......”

Share on :
Dec 15,2022
Minithumbdown
Chloe
By: 'Simon'
Dec 15,2022
2 people found
this helpful
These clowns deserve zero stars for the appalling way they treated my 63 year old dad. Sending him on a 6 hour round trip, costing him £25 to view an unsuitable property. He enquired about a leasehold property and was told pets were accepted. He specifically requested if ...
read full review
Was this helpful? Yes
By: Simon
Dec 20, 2022
View all comments (8)
Mark, I don’t know your position within the company as you have neglected to say. If you’re in any supervisory or management role, I sincerely urge you to put as much effort as you do in defending the indefensible, into ensuring that your customers are treated a lot better than my father (Simon) was. I understand that Imogen is a recent addition to your staff, perhaps it’s a training need. Throughout this whole dialogue you have ignored a very salient fact that a member of the mana ...

“Do NOT use this company...”

Share on :
Feb 03,2020
Minithumbdown
Emily
By: 'Brenda'
Feb 03,2020
3 people found
this helpful
I arranged with Jennifer to view a property and on the day, which was last Tuesday, I arrived with a friend. When “Jennifer” arrived she got out of her car, did not greet us just smiled and did not acknowledge my friend when I introduced ...
read full review
Was this helpful? Yes

“I'm not generally in the business of leaving bad reviews ......”

Share on :
Jul 15,2015
Minithumbdown
By: 'Unhappy1'
Jul 15,2015
12 people found
this helpful
I'm not generally in the business of leaving bad reviews but this company really are awful. Firstly, I'd imagine we are some of the best tenants a landlord could hope for. Both professional people while my partner is bordering on ocd when it comes to ...
read full review
Was this helpful? Yes
By: Unhappy1
Jul 25, 2017
View all comments (2)
I never said the cheque came from the landlord. At the time of writing the review I was still waiting for my deposit. Just like many other similar reviewers on here. We did get it back in the end minus the ridiculous deductions justified by a fake cleaning invoice from a company whose phone number didn't work and the address didn't exist that was dated before we'd even moved out. These agents are criminal. Staff members have been jailed for their dishonesty at this company - just google "Dorse ...

“DO NOT RENT WITH THEM!!!! * Rented with them for just 5 ......”

Share on :
Jun 04,2015
Minithumbdown
Charlotte
By: 'Tenant'
Jun 04,2015
9 people found
this helpful
DO NOT RENT WITH THEM!!!! * Rented with them for just 5 months and it was hell! Immediately after the tenancy started they charged us for one thing after another. Everyone I have spoke to who has rented from them before confirmed they too had been victims ...
read full review
Was this helpful? Yes

“Totally unhelpful, unsupportive, and left us really deflated after renting ......”

Share on :
May 14,2014
Minithumbdown
Charlotte
By: 'Unhappy'
May 14,2014
2 people found
this helpful
Totally unhelpful, unsupportive, and left us really deflated after renting a property through these agents. We were under the impression that we'd have some backup if there were any disagreements with the landlord, however they made no effort to help us with our concerns, directing ...
read full review
What agent could do to change your mind?
Ask about what support they will offer if there are discrepancies in the future. To which they should reply 'we'd be totally useless'
Attached Filesnbsp;
Was this helpful? Yes

“Phoned this agent today, to view a property.The agent ......”

Share on :
Mar 07,2014
Minithumbdown
By: 'Carl'
Mar 07,2014
2 people found
this helpful
Phoned this agent today, to view a property. The agent didn't introduce themselves, and gave a hostile attitude throughout the call, tried to arrange a viewing, however was told they only work until 4.45pm, when questioned how a professional working person (one of the many ...
read full review
What agent could do to change your mind?
Learn some customer service skills, you may well have had some bad tenants, renting your properties but that does mean all tenants will behave this way. Take the massive chip off your shoulder with new customers, luckily there are plenty more agents out there.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:57 PM 21/06/2019 by Jordan Mclaughl Jordan Mclaugh

Awards won by Dorset Property, Dorchester DT1 1UT



Find the Best Agent to
Sell or Rent Your Home