been a user of premier lets now for over 8 years, one flat and a two bed hell hole,
i have to say that they just dont care at all !!!! and i mean dont care you ring them to tell that there is a problem they say, " not are problem landlord does his own repairs"
yer right, the problems started the day we moved in to the last place, wrong paperwork, immeresion heater didnt work and took and i mean took two years to repair !!!, we had holes appearing in the lounge wall, rang again landlord does his own repairs was the answer again, after 6 months of looking at a hole in the wall i repaired it !,
broken front double glazing fences falling down, black mould in all two bedrooms,bathroom and toilett, i response i got was leave windows open in the winter to vent !!!
the loo leaks and has done sine we moved in, again reported more times that i care to remember, bath leaks, sink leaks, tiles falling off the walls carpet never replaced after the immersion heater split landlord didnt warrent it as a needed,
basically im afraid to say that they are the worse letting agent ever, little or no respect to us, they dont care have no interest unless its to do with rent !!
avoid at all costs,
i know of 3 other poeple that use premeirs as renters and as landlords and cant wait to leave !!!