Hackney, London, E5
5/5, 132 reviews
100% recommended
92% sales valuation accuracy
99% sales fee satisfaction
Castles Estate Agents | Castles Estate Agents London

“Great customer service...”

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Feb 01,2020
Minithumbup
David
By: 'Angela Sarchet'
Feb 01,2020
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Our experience was really positive. We had great customer care from start to finish with all questions answered promptly. We felt supported through out the process which resulted in minimal stress and a great outcome in terms of a sale at the asking price.
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Opening Hours
Address

Castles Estate Agents (London)
44 Lower Clapton Road
Hackney,London
Greater London
E5 0RN
020 8985 0106

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 99% £220,000 £1,057,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 5 0 58 0 69 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties
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“EXCELLENT SERVICE FROM START TO FINISH...”

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Feb 22,2020
Minithumbup
By: 'KARIM ABDULLAH'
Feb 22,2020
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After sitting down with four different agents we as a family (myself representing my Granddad) decided to go with Castles. And I must say it was the best decision we made! Being first timers in selling and buying we first met David who was a ...
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“Recently bought my first property through Cas......”

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Feb 17,2020
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Max
David
By: 'Mary mcmanaman'
Feb 17,2020
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Recently bought my first property through Castles Hackney. Max and David were so helpful and supportive. Max was always happy to chase enquiries and always quick to respond putting any concerns or worries on your mind at rest. After having a bad experience with a ...
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“Excellent service...”

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Feb 07,2020
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Max
By: 'tariq nafi'
Feb 07,2020
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Had an all-round excellent experience buying my new home with Castles. Max, David and the rest of the team were helpful, friendly and responsive. I felt very well taken care of from the first viewing all the way through to completion. Thanks again for helping ...
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“Great service, quick sale...”

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Feb 06,2020
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Max
David
By: 'Peter Wilkie'
Feb 06,2020
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My property had been on the market for a number of months before I moved it to Castles with few viewings and offers. Castles were realistic when setting my expectations and offered a high level service which resulted in many more viewings than I'd previously ...
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“Excellent Service...”

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Feb 05,2020
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Max
David
By: 'Thomas Corrie'
Feb 05,2020
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We just sold our flat in Clapton through Castles and were very happy with the service provided by Max, David and Josh and the team throughout the whole sale process...
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“Max at Castles helped me and my husband buy o......”

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Feb 04,2020
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Max
By: 'Anna Green'
Feb 04,2020
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Max at Castles helped me and my husband buy our first home earlier this year. As first time buyers we needed a fair bit of guidance throughout the process! Max was absolutely brilliant for the duration. He was always on hand when we had any ...
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“We bought through Castles and found it super ......”

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Feb 04,2020
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Max
By: 'MR GEORGE OBORNE'
Feb 04,2020
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We bought through Castles and found it super straightforward and Max, our estate agent, was really helpful and on hand via WhatsApp night, day, weekend!...
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“Our second experience with Castles...”

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Feb 04,2020
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Max
By: 'Alex Kennedy'
Feb 04,2020
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Our second experience with Castles was as excellent as the first, Max was very approachable and friendly throughout the process and was a great advocate....
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“Excellent - will use again...”

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Feb 04,2020
Minithumbup
Max
By: 'Laura Amaya'
Feb 04,2020
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Max was very friendly and helpful throughout the process. He really walked us through the process, and helped mediate across all the parties involved. Castles felt like a locally-run agency interested in delivering value to its customers, unlike many of the other high street agents ...
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“We love the team at Castles Hackney...”

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Feb 03,2020
Minithumbup
By: 'Alessandra Pretto'
Feb 03,2020
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We love the team at Castles Hackney who managed both the sale of our flat and the purchase of our new home. David Sipple and his team (Josh and Max) made the whole process of selling and buying relatively painless. Their swift action, spot on ...
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“Great customer service...”

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Feb 01,2020
Minithumbup
David
By: 'Angela Sarchet'
Feb 01,2020
0 people found
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Our experience was really positive. We had great customer care from start to finish with all questions answered promptly. We felt supported through out the process which resulted in minimal stress and a great outcome in terms of a sale at the asking price....
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“I have been a Castles customer since 2007. I ......”

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Jan 27,2020
Minithumbup
David
Josh
By: 'Petri Haggren'
Jan 27,2020
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I have been a Castles customer since 2007. I have purchased, rented out and sold my property through Castles. I chose them as I know I get honest answers from them, they have been local to Hackney for decades, and the team working there are excellent, ...
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“First time buyer...”

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Jan 17,2020
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Max
Josh
By: 'Samuel Naylor'
Jan 17,2020
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We have just completed on the purchase of our first property, and we are extremely happy with the service Castles  provided. Over the last 12 months we have viewed over a dozen different properties with several different agencies. With other agencies, we often felt  pressured to ...
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“Castles Hackney: A Squad...”

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Jan 07,2020
Minithumbup
By: 'Callum Caulfield'
Jan 07,2020
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These guys are the best. They were experts in the area, amazing at soliciting available properties within my criteria and basically were just lovely to deal with, especially Max Whatley who was always on hand to guide me through the process....
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“We requested a number of estate agents viewed......”

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Jan 06,2020
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David
Max
By: 'Janice Graham'
Jan 06,2020
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We requested a number of estate agents viewed the property before it went on the market and propose a selling price. Castles were the last to quote and their price was the same as another estate agents. We went with Castles as David came across ...
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“7 BRIGGEFORD ESA...”

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Dec 26,2019
Minithumbup
David
Josh
By: 'ESA mahamroot'
Dec 26,2019
0 people found
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Josh and Dave were very helpful and supportive when it came to selling my property. They understood all my criterion and ensured that they only brought the right clients to view the flat. I was always kept up to date with the market and the ...
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“professional and helpful...”

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Dec 23,2019
Minithumbup
David
Josh
By: 'Julie Mathew'
Dec 23,2019
0 people found
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Great service throughout, very happy with outcome, stressful at times but josh and manager David remained professional all the time, overall great service and would recommend...
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“Great service from David and his team from be......”

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Dec 22,2019
Minithumbup
David
By: 'Fusun Can'
Dec 22,2019
0 people found
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Great service from David and his team from beginning to end. They were efficient, helpful and knowledgeable. Achieved a fantastic selling price for my flat and kept me in the loop throughout the whole process. Would definitely recommend them. Thank you for all of your ...
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“Professional and friendly...”

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Dec 18,2019
Minithumbup
David
Max
By: 'James Latham'
Dec 18,2019
0 people found
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Castles get the balance right between professionalism and being friendly. As they are relatively small, you get a consistent experience and don't get handed from pillar to post. All of the staff are very approachable and are good at driving the process forward and communicating. ...
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“Not your stereotypical estate agents...”

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Oct 30,2019
Minithumbup
David
Max
By: 'Claire Jordanoski'
Oct 30,2019
0 people found
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David, Max and all the Castles team in Clapton are friendly and helpful and definitely not your stereotypical estate agents. From the beginning of the process of selling our home there was no pressure just honest advice. They found us a reliable buyer who was ...
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“Excellent service...”

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Sep 30,2019
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David
Josh
By: 'Tim Hansen'
Sep 30,2019
0 people found
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Excellent service! Castles sold our flat within a week, for a very good price. David had great knowledge of the local market, and we were very impressed that all three of the guys in the office (David, Max and Josh) knew exactly what was going ...
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“Thank you Castles...”

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Sep 26,2019
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David
Josh
By: 'ann183@sky.com'
Sep 26,2019
0 people found
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Thank you Castles after moving our father out of our family for the last 44 years to say it was emotionally hard is an understatement but thankfully having the knowledge and support of David and Josh was fantastic they kept us fully informed and updated at ...
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“Legit...”

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Aug 05,2019
Minithumbup
Max
By: 'Simon Vella'
Aug 05,2019
0 people found
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Excellent and professional service, not a single issue and if I had to go though the hell of buying another house, I would use Castles....
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“Great team to work with. Liaised mainly with ......”

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Aug 02,2019
Minithumbup
Max
David
By: 'Yasin Razaq'
Aug 02,2019
0 people found
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Great team to work with. Liaised mainly with David and Max (briefly with Josh) who made the entire process simple and pain free. They're friendly yet professional, always kept me informed and offered advice where needed. Impressive from the start and extremely passionate to get ...
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“Just sold my house with Castles. Want to say ......”

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Jul 19,2019
Minithumbup
Max
David
By: 'Sarah North'
Jul 19,2019
0 people found
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Just sold my house with Castles. Want to say how impressed I was with them, their boss David and my dedicated agent, Max. They were great communicators and consistently professional and I found their service honest and hard-working. Despite some hiccups with solicitors in my ...
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Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 11:52 AM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:32 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London), London E5 0RN


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Castles Estate Agents (London)

Branch - Hackney, London, E5