100% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jan 30,2020
Jan 30,2020
4
people found
this helpful
this helpful
I have had the misfortune of dealing with these jokers on two occasions and the experience was terrible both times. First time was when attempting to sell a property through them. They did the bare minimum for the agreed fees and after a year of little to action and communication we parted ways, successfully selling the property with Cumbrian Properties who were excellent in comparison.
The second dealing with PF&K was through a short tenancy let. The property was bereft with problems and was let to us in a terrible state - infested with vermin; leaking roof and windows; mould and wood rot throughout. On top of this we had no access to our post for a month and a half due to the friendly neighbours having hold of the key to our post box! The said friendly neighbour would let himself onto the property and on one occasion even into the property uninvited and without the necessary notice period as per our contract. He was clearly being instructed by the landlord to keep an eye out while they were sunning themselves in foreign lands. When notified PF&K did nothing about this. The periodic inspections from PF&K's Mandy amounted to nothing more than a check on whether we had trashed the place. There was no safety check of meters (smoke, CO, electric) nothing. During one very cold spell the boiler packed in and their general apathy left us without heating or hot water for a week. When we vacated the property having served the notice period and fully paid in rent throughout the tenancy, PF&K attempted to keep our entire deposit quoting various and spurious issues for the reason. Thankfully we had photographic evidence of the state of the property that i had captured when we first moved in, including every single rodent that we captured in humane traps. Amazingly the inventory booklet and PF&K's photos therein clearly showed that we had left the property in a better state than it was before we arrived. Dealing with the likes of Lyn et al left a lot to be desired and our large deposit was finally reimbursed in full. Please do yourself a favour, and never ever deal with this company. The quality of the properties they let for the money that is charged is a disgrace. They will more than likely do nothing when selling your property, but be happy to take your money. They are dreadful to deal with (rude and arrogant) either by phone, in person or via email, as other reviews on here would indicate.
The second dealing with PF&K was through a short tenancy let. The property was bereft with problems and was let to us in a terrible state - infested with vermin; leaking roof and windows; mould and wood rot throughout. On top of this we had no access to our post for a month and a half due to the friendly neighbours having hold of the key to our post box! The said friendly neighbour would let himself onto the property and on one occasion even into the property uninvited and without the necessary notice period as per our contract. He was clearly being instructed by the landlord to keep an eye out while they were sunning themselves in foreign lands. When notified PF&K did nothing about this. The periodic inspections from PF&K's Mandy amounted to nothing more than a check on whether we had trashed the place. There was no safety check of meters (smoke, CO, electric) nothing. During one very cold spell the boiler packed in and their general apathy left us without heating or hot water for a week. When we vacated the property having served the notice period and fully paid in rent throughout the tenancy, PF&K attempted to keep our entire deposit quoting various and spurious issues for the reason. Thankfully we had photographic evidence of the state of the property that i had captured when we first moved in, including every single rodent that we captured in humane traps. Amazingly the inventory booklet and PF&K's photos therein clearly showed that we had left the property in a better state than it was before we arrived. Dealing with the likes of Lyn et al left a lot to be desired and our large deposit was finally reimbursed in full. Please do yourself a favour, and never ever deal with this company. The quality of the properties they let for the money that is charged is a disgrace. They will more than likely do nothing when selling your property, but be happy to take your money. They are dreadful to deal with (rude and arrogant) either by phone, in person or via email, as other reviews on here would indicate.
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Latest Reviews
30th Jan 2020
reviewed by 'Charlie'
25th May 2014
reviewed by 'Alistair'
6th Dec 2013
reviewed by 'TC'
1st Feb 2009
reviewed by 'Tenant'
Opening Hours
Address
Penrith Farmers & Kidds Plc
Devonshire Chambers, Devonshire Street
Penrith
Cumbria
CA11 7SS
01768 62135
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £245,000 | £245,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 1 | 0 | 1 | 2 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 30,2020
Jan 30,2020
4
people found
this helpful
this helpful
I have had the misfortune of dealing with these jokers on two occasions and the experience was terrible both times. First time was when attempting to sell a property through them. They did the bare minimum for the agreed fees and after a year of ...
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May 11,2019
May 11,2019
5
people found
this helpful
this helpful
Having read the full page advert Herald 11/05/2019, I cannot believe what I was reading. âExceptional at what they do,â âBrilliant Customer Serviceâ?Read on to these full facts of mine.. all true word for word..
Through no choice of my own.. had to deal with ...
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Dec 27,2018
Dec 27,2018
0
people found
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Ironically, we were buying through this agent and not selling but we were greatly impressed with the immense efforts the team went to in keeping the sale on track, especially Paul Doyle who moved mountains to get the legal problems addressed. Paul saved the sale ...
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May 25,2014
May 25,2014
4
people found
this helpful
this helpful
I am afraid this agent forgot to tell us about our buyer no longer being a cash buyer and generally forgot to respond to us and our prompts for several weeks each time. Our sale took 7 months!...
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Dec 06,2013
Dec 06,2013
0
people found
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I have recently had a valuation done by the friendly and helpful staff at PFK - quick, efficient and at a fair price. Reading the only other review and seeing the misleading star rating, I felt compelled to defend a firm that has given consistently ...
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Feb 01,2009
Feb 01,2009
4
people found
this helpful
this helpful
The staff in general display a hostile attitude towards tenants making them extremely unpleasant to deal with. Also made unfair demands of us that on speaking to other estate agents turned out not to be valid or legally enforceable....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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