We would like to write how Cleo did an amazing job when we had a problem with our flat. We moved into the property in August and didn\'t have any problems until 3 week ago and our boiler stopped working. In last property that wasn\'t with Outlook we had a roof leak for 6 weeks and even when we left it had not been fixed properly, however Cleo sent someone out the same day to fix the boiler and it was done straight away! We didn\'t expect it to be solved so quick and Cleo was really polite and really reassured us! We don\'t worry so much now about problems in the flat because we know it will be solved quickly by Outlook!