Sadly, we\'ve had some problems with the dealings of our tenancy this year. Very little trust in our agent, a view strongly shared by our landlord.
However, since Ms Connellan has taken over (towards the end of the summer), we\'ve seen a massive improvement. She\'s prompt in replying to emails and problems we\'ve raised, polite and professional, and there\'s made the renting process far more stress free than the previous tennant. Long may it continue, which we see no reason why it won\'t.
Thank you, Lois!