A truely first class and very professional service from all members of staff at the Yarm Roseberry Newhouse branch during the process of selling our house in Nov 2012. Most dealing were with Sophie who was flexible, patient and not at all pushy once we started to receive offers. Earlier in the year we dealt with Zoe and Phil and they too were also excellent.
Specifically the marketing of the property, organising viewings, providing feedback, providing a monthly report of interest etc were all excellent. Then once the sale was agreed Sophie continued to be involved and proactively co-ordinated and communicated the progress made by surveyors, solicitors and the buyer etc.
The service was so good I can\'t think of any area for improvement at all !