Chancellors
Virginia Water, GU25
1/5, 3 reviews
33% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features


“Untrustworthy business!...”

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Jan 13,2020
Minithumbdown
By: 'Christopher'
Jan 13,2020
7 people found
this helpful
We viewed our dream property in October last year in Ascot, nr Sunningdale. After some toing and froing we were delighted to have our offer accepted. A letter was sent by Chancellors on 5th November 2019 accepting in principle our offer and a completion date at the end of March 2020 was agreed (due to my wife's pregnancy). At the beginning of January 2020, we saw online the property was under offer (assumed this was us) but to our horror have subsequently learnt from Chancellors this was a counteroffer and the property is being sold to somebody else. We were never contacted about another party offering more, nobody in the business kept us informed about the property or even considered our position. This was so unprofessional, and they appeared so unconcerned when explaining our situation. Over the Christmas period we have been painting our own property, packing up boxes, borrowing money off relatives to realise the dream move. We were informed that the senior sales negotiator at Chancellors has suddenly left the business. No plan was put into place after his departure and it appears we have missed out. In order to buy this property we've placed our own property on the market, plus two buy to let flats (receiving no income for these due to selling them). Mortgages still needed to be paid. There was no sympathy or understanding over the phone or in person at the branch. Not even an apology or suggestion on how to move forward. We recommend that people stay well clear of Chancellors. We had also experienced a very bad attitude at the Chancellors branch in Camberley and would strongly recommend people use alternative estate agents. I will be sharing my story with all friends, family members and anybody who will listen, so they don't go through a similar experience with this untrustworthy business.
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Opening Hours
Address

Chancellors
11 Station Parade
Virginia Water
Surrey
GU25 4AB
01344 843555

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 0 0 1 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Bad Customer Service.....”

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Jun 21,2020
Minithumbup
By: 'Sheila'
Jun 21,2020
3 people found
this helpful
Called a few days ago to view a property what an obnoxious person I spoke with so unprofessional clearly no good at his job .He has a answer phone messaging service as well that were just as bad . So many other estate agents much more ...
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“Untrustworthy business!...”

Share on :
Jan 13,2020
Minithumbdown
By: 'Christopher'
Jan 13,2020
7 people found
this helpful
We viewed our dream property in October last year in Ascot, nr Sunningdale. After some toing and froing we were delighted to have our offer accepted. A letter was sent by Chancellors on 5th November 2019 accepting in principle our offer and a completion date at ...
read full review
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“This is not a trustworthy company, We have been looking ......”

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Aug 15,2017
Minithumbdown
By: 'Susana'
Aug 15,2017
2 people found
this helpful
This is not a trustworthy company, We have been looking to buy a house in the region of £650,000. We were shown a property by chancellors in Surrey and were told that the house was under offer but they would sell it to us depending on ...
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By: Kirsty
Apr 11, 2018
View all comments (1)
Antony Roberts Kew did the same few years ago with us! After complain they refunded us with the security deposit we had paid to take the property off the market. Chancellers Richmond we believe was acting with discrimination towards us recently. ...
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Awards won by Chancellors, Virginia Water GU25 4AB


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