Urmston, Manchester, M41
4.8/5, 85 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Hills Residential - Visit Our Website

“Hills have been amazing in finding tenants an......”

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Jan 09,2020
Minithumbup
Rebecca
Tony Singh-Raudh
By: 'Ben Naylor'
Jan 09,2020
0 people found
this helpful
Hills have been amazing in finding tenants and managing my property. They found tenants that have treated my property like they would their own. All issues arising in that time have been dealt with superbly
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Opening Hours
Address

Hills Residential
Stanley House, 19-23 Crofts Bank Road
Urmston,Manchester
Greater Manchester
M41 0TZ
0161 7479379

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £147,000 £147,000
Lettings 95% 96% £340 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 0 51 5 3 0 0 0 4 1
Areas covered
  • M41
  • Altricham
  • M31
  • Sale
  • M32
  • Chorlton
  • M28
  • M21
  • M44
  • WA14
  • M33
  • URMST
  • STRET
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties
Images & Videos

“Extremely happy with the service received fro......”

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Mar 18,2020
Minithumbup
Rebecca
By: 'Nicole C'
Mar 18,2020
0 people found
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Extremely happy with the service received from Hills Residential, and particularly the agent Rebecca Berry that handled my case. She was very knowledgeable about the property and was able to clearly answer all of my questions. Due to my particular situation, the turnaround time from ...
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“Katie has been very helpful in terms of prepa......”

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Mar 08,2020
Minithumbup
Katie
By: 'ahmed yousif'
Mar 08,2020
0 people found
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Katie has been very helpful in terms of preparing for new tenants to move in to the property, especially with efficient liaising with contractors for cleaning, paining ….etc....
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“We've dealt with Rebecca Gibson a number of t......”

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Feb 28,2020
Minithumbup
Rebecca
By: 'John Steinsberg'
Feb 28,2020
0 people found
this helpful
We've dealt with Rebecca Gibson a number of times over the years over multiple properties we let. She is always friendly, helpful and will do what she can to help with your property needs....
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“Setting the bar for letting agents...”

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Feb 28,2020
Minithumbup
Rebecca
By: 'Sophie Nadin'
Feb 28,2020
0 people found
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Thanks for going above and beyond for us! Rebecca and Hills Residential have set the standard for the domestic real estate industry! All the best!...
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“Becky was absolutely marvellous from start to......”

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Feb 25,2020
Minithumbup
Rebecca
By: 'Gemma Spilling'
Feb 25,2020
0 people found
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Becky was absolutely marvellous from start to finish, everything went smoothly and we were kept informed all the way. Would definitely recommend....
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“I've been dealing with Katie in the lettings ......”

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Feb 18,2020
Minithumbup
Katie
By: 'Adam Sales'
Feb 18,2020
0 people found
this helpful
I've been dealing with Katie in the lettings department as we process my application for a property, and I can't rate her high enough. Communication has been top notch, she's been informative, friendly and available. In fact, I can't fault any of the service I've ...
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“I just want to commend Becky for her exceptio......”

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Jan 27,2020
Minithumbup
Rebecca
By: 'Cjay Joseph'
Jan 27,2020
0 people found
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I just want to commend Becky for her exceptional service helping me with my property queries and not only that she went out of her way to show me where to look out for rental properties. Some will say she was just doing her job ...
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“outstanding service...”

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Jan 21,2020
Minithumbup
Rebecca
Rebecca
By: 'Calin Soroncean'
Jan 21,2020
0 people found
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We are together almost for three years and all this time we had outstanding service, very receptive and professional. Special thanks to Rebecca Gibson....
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“Rebecca Gibson...”

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Jan 15,2020
Minithumbup
Rebecca
By: 'Kathleen Allwood'
Jan 15,2020
0 people found
this helpful
I have been dealing a young lady by the name of Rebecca Gibson, whom I think has gone above and beyond helping us getting into our rented accommodation. Rebecca is friendly, helpful and if any one needs praise it should be her, I would recommend ...
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“Great Letting Agency...”

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Jan 15,2020
Minithumbup
Rebecca
By: 'Mrs K Thornton'
Jan 15,2020
0 people found
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My experience with this agent has been excellent throughout our relationship. Rebecca Gibson has a friendly and professional manner and has always ensured we are happy with the tenancy....
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“Overall a very good experience. Rebecca has b......”

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Jan 15,2020
Minithumbup
Rebecca
By: 'Oliviu Sugar-Gabor'
Jan 15,2020
0 people found
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Overall a very good experience. Rebecca has been very helpful with all matters related with fees, contract & paperwork, visits, etc. As recommendation for improvement to the agency, the response to maintenance issues could be improved, as matters seem to be passed between various members and ...
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“Thank you so much Becky for a fantastic servi......”

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Jan 15,2020
Minithumbup
Rebecca
By: 'Susan Ideme'
Jan 15,2020
0 people found
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Thank you so much Becky for a fantastic service. Becky was friendly, chatty and full of personality which I loved and made me feel more relaxed and comfortable. I could not ask for a better service. I am so grateful for the amazing service I ...
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“Rebecca Gibson...”

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Jan 14,2020
Minithumbup
Rebecca
By: 'Stuart Blair'
Jan 14,2020
0 people found
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Rebecca Gibson is incredibly helpful and I wish to thank her and all of the staff at hills residential in assisting me, especially as I was a first time renter. No complaints whatsoever....
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“Rebecca made a stressful time easyI was fin......”

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Jan 14,2020
Minithumbdown
Rebecca
By: 'Vincent Watt'
Jan 14,2020
0 people found
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Rebecca made a stressful time easy I was finding the whole process of moving hard but hills residential made short work and helped me whenever i needed...
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“Rebecca Gibson I have found Becky : Positiv......”

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Jan 12,2020
Minithumbup
Rebecca
By: 'S Mann'
Jan 12,2020
0 people found
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Rebecca Gibson I have found Becky : Positive, robust, efficient and supportive. And my property was rented out within a week....
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“The team at Hills Residential, in particular ......”

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Jan 09,2020
Minithumbup
Rebecca
Tony Singh-Raudh
By: 'Hemal Pandya'
Jan 09,2020
0 people found
this helpful
The team at Hills Residential, in particular Rebecca Gibson & Tony Singh-Raudh do a great job with managing our properties in Salford. We have no hesitation in recommending the agency to others, in fact we have already done so. The firm have been proactive, professional and ...
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“Hills have been amazing in finding tenants an......”

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Jan 09,2020
Minithumbup
Rebecca
Tony Singh-Raudh
By: 'Ben Naylor'
Jan 09,2020
0 people found
this helpful
Hills have been amazing in finding tenants and managing my property. They found tenants that have treated my property like they would their own. All issues arising in that time have been dealt with superbly...
read full review
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“5 stars all round!...”

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Jan 09,2020
Minithumbup
Rebecca
Tony Singh-Raudh
By: 'Phil Mills'
Jan 09,2020
0 people found
this helpful
Rebecca Gibson, my agent from Hills Estate Agency is beyond reproach. There is nothing too big or too small a request that she won’t deal with quickly, smoothly and efficiently!...
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“I've been using Hills residential for several......”

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Jan 09,2020
Minithumbup
Rebecca
By: 'Robert Smith'
Jan 09,2020
0 people found
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I've been using Hills residential for several years now and they have always been extremely good with communication and tackling the issues that pop-up. I would be happy to recommend Hills to any landlord. Rebecca is my go-to person at Hills and she he is ...
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“Amazing team...”

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Jan 09,2020
Minithumbup
Rebecca
Tony Singh-Raudh
By: 'Ning Cao'
Jan 09,2020
0 people found
this helpful
Hills residential has been managing my properties since 2015. I am amazed by their professional and efficient service. I would definitely recommend them to anyone....
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“katie from lettings...”

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Dec 04,2019
Minithumbup
Katie
By: 'Martin Renshaw'
Dec 04,2019
0 people found
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Katie from the lettings department was absolutely brilliant in securing a lovely rental property or us. She answered all our questions with expert knowledge and made us feel so at ease and really enjoyed the whole viewing....
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“Excellent Service and Complete Care...”

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Sep 27,2019
Minithumbup
Katie
By: 'Zuberul Huda'
Sep 27,2019
0 people found
this helpful
Excellent service. Always responsive to any queries and fast acting. They look after my tenants as much as they look after me. With Hills, I know I’m i have complete care...
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“Katie, Rebecca, Leah and Hannah are the Dream......”

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Sep 10,2019
Minithumbup
Rebecca
Katie
By: 'Joanne Laverty'
Sep 10,2019
0 people found
this helpful
Katie, Rebecca, Leah and Hannah are the Dream Team at Hills. Energetic, professional, diligent and very good humoured, they and the wider Hills team should be congratulated. I thoroughly recommend them....
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“Rebecca provides top notch service to landlor......”

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Sep 08,2019
Minithumbup
Rebecca
Katie
By: 'Ben'
Sep 08,2019
0 people found
this helpful
Rebecca provides top notch service to landlords and tenants alike. Katie deals with any maintenance issues promptly and effectively. Great teamwork!...
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“I would give Rebecca Gibson five stars. She ......”

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Aug 21,2019
Minithumbup
By: 'antony goldrick'
Aug 21,2019
0 people found
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I would give Rebecca Gibson five stars. She has been totally professional in any dealings with her and very helpful with any inquiries we had....
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Staff picture Tony Singh-Raudh
(39)
Staff picture Rebecca
(39)
Staff picture Rebecca
(19)
Staff picture Jack
(10)
No image available Katie
(6)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Hills Residential compliant procedure 1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager. 2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date. 3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address: Branch Support Stanley House, 19-23 Crofts Bank Road Urmston Manchester M41 0TZ who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing. 4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below: The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 2:23 PM 06/11/2017 by allAgents

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Hills Residential

Branch - Urmston, Manchester, M41