Charlie offered a wealth of knowledge not only about the property but the general area and rental rates, also other property prices, popularity, typical tenant types etc. She was extremely patient as I checked out every last detail of the property, firing question after question both at the viewing and post viewing. Needless to say, all questions where answered quickly and extra information relevant to the question was included. She presented herself professionally not only in her appearance but in her behavior and work too. She\'s the full package. Credit where it\'s due Charlie, a real ambassador for Maitlands.