Alton, GU34
4.9/5, 757 reviews
100% recommended
95% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
98% lettings fee satisfaction
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

“Clare and Polly have been amazing, profession......”

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Jan 06,2020
Minithumbup
Clare
Polly
By: 'francesca2402@btinternet.com'
Jan 06,2020
3 people found
this helpful
Clare and Polly have been amazing, professional and very supportive, they have made our dream come true, we are loving our new house
Was this helpful? Yes
By: Tim B
Jan 08, 2020
What a fantastic review - it's always great to hear that someone is happy in their new home. Long may it continue and very Happy New Year to you. Thanks you very much too for writing your review, regards, Tim B, Senior Partner, Warren Powell-Richards

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Opening Hours
Address

Warren Powell Richards
78 High Street
Alton
Hampshire
GU34 1EN
Sales: 01420 87379 / Lets: 01420 87409

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £25,000 £860,000
Lettings 91% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
163 1 199 1 202 1 181 0 9 0
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“We recently moved letting agents and only wis......”

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Feb 26,2020
Minithumbup
Richard
Nick
By: 'Jeanette Lambarth'
Feb 26,2020
1 people found
this helpful
We recently moved letting agents and only wish we had done this sooner. Richard and the team have been absolutely amazing. All staff are on the ball, professional and efficient! We are also selling a property and the same can be said of Nick and ...
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By: Tim B
Feb 28, 2020
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It's fantastic to hear that you are pleased with your decision to move to WPR Lettings and sales, thank you very much for giving us the opportunity of acting for you. We really appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great Service...”

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Feb 25,2020
Minithumbup
Richard
By: 'Michael Riding'
Feb 25,2020
2 people found
this helpful
Richard has looked after us and our property since 2012. He always has his client's interest at heart and no issue is too big or too small. As a result, our property has never been unoccupied, which is a Landlord's dream. He responds immediately to all ...
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Was this helpful? Yes
By: Tim B
Feb 28, 2020
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What a great recommendation of my friend and colleague Richard Santos who heads up WPR Lettings, thank you very much indeed and thank you too for being such a great client of our company over the last 8 years. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Harry and the WPR Team have been fantastic fr......”

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Feb 25,2020
Minithumbup
Harry
By: 'Claire Eeles'
Feb 25,2020
1 people found
this helpful
Harry and the WPR Team have been fantastic from start to finish in the sale process. Harry kept us informed promptly every step of the way and handled a problematic situation very professionally when it arose during the process. I have valued Harry's advice along ...
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Was this helpful? Yes
By: Tim B
Feb 28, 2020
View all comments (1)
Thank you very much for the super review featuring Harry and his colleagues at WPR Alton. Thank you too for picking WPR from the crowds to act as your agent, we really appreciate your business. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We bought our lovely new house through Warren......”

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Feb 23,2020
Minithumbup
Polly
By: 'Perry Masters'
Feb 23,2020
2 people found
this helpful
We bought our lovely new house through Warren Powell Richards in Alton. Polly showed us around and was extremely knowledgable about the house and the surrounding area. She also dealt with our negotiations in a professional way and sorted a solicitor for us. Thank you ...
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Was this helpful? Yes
By: Tim B
Feb 24, 2020
View all comments (1)
Thank you very much for your 5 star review of Polly, we really appreciate you sharing our thoughts. Most of all though, congratulations on your fabulous new home. I hope you are very happy there, very best wishes and regards, Tim B, Senior Partner, warren Powell-Richards ...

“Professiona, warm, helpful....”

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Feb 21,2020
Minithumbup
Richard
Polly
By: 'Zbigniew Wilczynski'
Feb 21,2020
4 people found
this helpful
Title says it all, dealt mostly with Richard but other staff of similar quality and warmth. Good intermediary between us and land lord when needed. Even sorted us out when we failed the intelligence test of reading the electric meter - without making us feel ...
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Was this helpful? Yes
By: Tim B
Feb 22, 2020
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Hello and thank you very much for the review, we really appreciate you taking the time to share your thoughts. I hope you are enjoying life in your new property. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Good agency to work with, everything sortet ......”

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Feb 19,2020
Minithumbup
Richard
By: 'Andrei Rosca'
Feb 19,2020
2 people found
this helpful
Good agency to work with, everything sortet from start till end. I would recommend it to anyone as they value every client....
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By: Tim B
Feb 19, 2020
View all comments (1)
Hello and thank you for your 5 star review of Richard who heads up WPR Lettings. We really appreciate these reviews and are very grateful to you. I hope you are very happy in our new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“First time buyers...”

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Feb 11,2020
Minithumbup
Clare
Henry
By: 'Kandace Burnhams'
Feb 11,2020
6 people found
this helpful
Clare and the team at WPR were exceptionally helpful to us as we made the big step of buying our first home. From our very first viewing of the property, they were friendly and open, answering our questions honestly and without a heavy sales pitch. ...
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By: Tim B
Feb 12, 2020
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Hello and thank you very much for taking the time to write your kind review featuring Clare, Henry and the team at WPR Alton. We are really grateful to you. Most importantly we hope you love your fab new home and will be very happy there, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Highly professional and great service...”

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Feb 06,2020
Minithumbup
Polly
By: 'Scott Kennedy'
Feb 06,2020
5 people found
this helpful
We saw and viewed a house with Warren Powell Richards and decided it was the house for us. We actually viewed quite a few potential houses, mostly dealing with Polly on our viewings who was brilliant throughout the whole process. There was never any pressure ...
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Was this helpful? Yes
By: Tim B
Feb 10, 2020
View all comments (1)
Hello and thank you for the great review of Polly and your purchase through WPR in Alton. It's great to hear that you got your new home and we all hope that you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Ricahrd is great - very professional, friendl......”

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Jan 30,2020
Minithumbup
Richard
By: 'John gregson'
Jan 30,2020
1 people found
this helpful
Ricahrd is great - very professional, friendly and efficient. He has helped me find a retirement flat fro my Mum and made what could have been a very stressful process very easy indeed. Can't recommend him or WPR highly enough....
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By: Tim B
Jan 31, 2020
View all comments (1)
Hello and thank you for the kind review of my friend and colleague Richard Santos who heads up WPR Lettings. Very best wishes to you and in particular your mum who I hope is very happy in her new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“A true expert in her field....”

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Jan 28,2020
Minithumbup
Clare
Polly
By: 'Alton Buyer'
Jan 28,2020
4 people found
this helpful
I had the joys of dealing with Clare throughout the whole process of my purchase. I am a first time buyer and Clare really helped explain the whole process and her knowledge and guidance was first class. It really made the whole experience so much ...
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Was this helpful? Yes
By: Tim B
Jan 28, 2020
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Wow, what a great and kind review, thank you very much. It's so exciting moving into your first home and we all hope you will be super happy there. Very best wishes and thanks again. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard did a great job......”

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Jan 17,2020
Minithumbup
Richard
By: 'James & Jacky Elmore'
Jan 17,2020
4 people found
this helpful
Richard did a great job helping us with our new rental. Very professional and polite, we enjoyed working with him....
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Was this helpful? Yes
By: Tim B
Jan 17, 2020
View all comments (1)
Hello and thank you for the review of Richard who heads up WPR Lettings. It's great to hear that all went well and I hope you are very happy in your new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Stress Free, Superb Service...”

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Jan 14,2020
Minithumbup
Richard
By: 'Anthony Furnival'
Jan 14,2020
3 people found
this helpful
The service received from Richard at Warren Powell Richards was first class. I have always received prompt replies to my e-mails, and have been greeted with expertise and superb customer service. At no time did I feel pressured during the viewing... who said moving house ...
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Was this helpful? Yes
By: Tim B
Jan 15, 2020
View all comments (1)
Thank you very much for the fantastic review of my friend and colleague Richard Santos who heads up WPR Lettings, we really appreciate you sharing your thoughts. It's great to hear that all went well and I hope you are very happy in your new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Friendly and professional, would highly recommend....”

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Jan 09,2020
Minithumbup
Richard
Clare
By: 'Sophie Cheeseman'
Jan 09,2020
4 people found
this helpful
Friendly, professional and quick service. I have always previously rented privately so the thought of renting through an agency always daunted me, however Richard has completely surpassed my expectations and made the whole process really simple. Always quick to answer any questions we had and ...
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Was this helpful? Yes
By: Tim B
Jan 09, 2020
View all comments (1)
Hello and thank you very much for your kind review of WPR lettings and in particular Richard and Clare. We are very grateful to you and hope you love your new home. Very best wishes and happy New Year, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Impeccable Service from Richard and Trish. W......”

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Jan 08,2020
Minithumbup
Richard
Trish
By: 'Neil Cullum'
Jan 08,2020
2 people found
this helpful
Impeccable Service from Richard and Trish. When moving countries, let alone towns, it can be a daunting experience. You don't know anyone, you don't know your surroundings and you don't even know your local shops. I had to do this 4 years ago. The first thing ...
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Was this helpful? Yes
By: Tim B
Jan 08, 2020
View all comments (1)
Thank you very much for writing such a thorough review of your experience of dealing with Richard and Trish at WPR Lettings. We really appreciate your comments. Very happy New Year to you, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare and Polly have been amazing, profession......”

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Jan 06,2020
Minithumbup
Clare
Polly
By: 'francesca2402@btinternet.com'
Jan 06,2020
3 people found
this helpful
Clare and Polly have been amazing, professional and very supportive, they have made our dream come true, we are loving our new house...
read full review
Was this helpful? Yes
By: Tim B
Jan 08, 2020
View all comments (1)
What a fantastic review - it's always great to hear that someone is happy in their new home. Long may it continue and very Happy New Year to you. Thanks you very much too for writing your review, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Top Agents...”

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Dec 09,2019
Minithumbup
Richard
By: 'Kelvin Parker'
Dec 09,2019
5 people found
this helpful
Warren Powell Richards and in particular, Richard Santos have always been consummate professionals. I have used WPR for around 8 years or so and after using various other agents I realised their service and especially Richard's were first class. Not just professionalism but a great way ...
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Was this helpful? Yes
By: Tim B
Dec 12, 2019
View all comments (1)
Thank you very much for you continued business and also for taking the time to write such a flattering review of my colleague and head of WPR Lettings Richards Santos. We are very grateful to you. If it's not too early then Very Happy Christmas, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Warren Powell Richards have given an excellen......”

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Nov 29,2019
Minithumbup
Richard
Polly
By: 'Taz Robertson'
Nov 29,2019
3 people found
this helpful
Warren Powell Richards have given an excellent service. Richard Santos and Polly Gillert at the Alton branch have been Exceptional....
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By: Tim B
Nov 29, 2019
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Thank you very much for the super review regarding Polly and Richard at WPR Alton. It's very kind of you and much appreciated. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Vey professional, helpful and friendly. The ......”

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Nov 28,2019
Minithumbup
Richard
By: 'lubov@hotmail.co.uk'
Nov 28,2019
3 people found
this helpful
Vey professional, helpful and friendly. The best Estate Agents in Alton. Would highly recommend Richard and Warren Powell Richards if you are looking for rent in Alton and Holybourne....
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Was this helpful? Yes
By: Tim B
Nov 29, 2019
View all comments (1)
What a great review of WPR Alton and in particular Richard Santos, we really appreciate you sharing your thoughts and for your recommendation of our team. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“As prospective tenants, the service with Rich......”

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Nov 27,2019
Minithumbup
Richard
By: 'Gavin Capps'
Nov 27,2019
3 people found
this helpful
As prospective tenants, the service with Richard has thus far been first rate. Every step of the renting process has been explained clearly and succinctly to us, and he has really gone the extra mile with arranging additional viewings, fielding questions (however trivial) and coming ...
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Was this helpful? Yes
By: Tim B
Nov 28, 2019
View all comments (1)
Thank you very much for sharing your experience of looking for a new home using the services of Richard Santos who has up our WPR Lettings Team, we are very grateful to you. It's great to hear that all seems to be well and I wish you all the very best in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Moving a family can be a nightmare, never min......”

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Nov 27,2019
Minithumbup
Richard
Clare
By: 'Derek Footit'
Nov 27,2019
5 people found
this helpful
Moving a family can be a nightmare, never mind moving abroad, but Richard has managed to assist us when we felt like we were up against the wall. We are now comfortably moving to our new home all thanks to the awesome service from Richard ...
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Was this helpful? Yes
By: Tim B
Nov 28, 2019
View all comments (1)
Just a note to say welcome back to the UK and thank you very much for your kind review of Richard and Clare at WPR Alton. It's great to hear the you are happy in your new home and I hope you enjoy your first Christmas there. Very best wishes adn regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Truly Great Customer Service...”

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Nov 25,2019
Minithumbup
Richard
By: 'Andrew Hall'
Nov 25,2019
4 people found
this helpful
I had the pleasure of dealing with Richard Santos while looking for a rental property in Alton. The service I received was exceptionally professional, efficient and pleasant. I would highly recommend both Richard and Warren Powell Richards if you are looking to rent or buy ...
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Was this helpful? Yes
By: Tim B
Nov 25, 2019
View all comments (1)
Hello and thank you very much for your kind and supportive review detailing your experience of dealing with my friend and colleague Richard Santos who heads up our lettings team at Warren Powell-Richards. We are very grateful to you and wish you all the very best with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“My rental experience with Warren Powell Richa......”

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Nov 25,2019
Minithumbup
Richard
By: 'Lilias Munro'
Nov 25,2019
3 people found
this helpful
My rental experience with Warren Powell Richards over the past 3 1/2 years has been a very positive one. My initial meeting and all future correspondence with Richard Santos was dealt with very professionally and efficiently. Richard is always very polite and helpful and any issues are ...
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Was this helpful? Yes
By: Tim B
Nov 25, 2019
View all comments (1)
What a lovely review of my colleague Richard Santos who heads up our lettings operation. Thank you very much indeed for taking the time and sharing your thoughts. Very best wishes with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Clare is wonderful and very professinal...”

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Nov 21,2019
Minithumbup
Clare
By: 'Dorottya Labancz-Keresztes'
Nov 21,2019
4 people found
this helpful
Clare is amazing and extremely helpful. She was always keen on the answer all of our "silly" questions. She made all the buying process less stressful, and made sure was running smoothly. I recommend her!!! Thank you again all of your help!...
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By: Tim B
Nov 22, 2019
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What a kind review of the wonderful Clare, thank you very much, we are extremely grateful to you. I hope you are very happy with your super new home, regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare was extremely professional throughout o......”

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Nov 12,2019
Minithumbup
Clare
By: 'Liz Le Feuvre'
Nov 12,2019
4 people found
this helpful
Clare was extremely professional throughout our sales process and was very proactive in keeping us updated with progress. This was very important to us as we were coordinating the sale from overseas and we felt that we were in very capable hands with Clare guiding ...
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By: Tim B
Nov 12, 2019
View all comments (1)
Thank you very much for your kind words about Clare and the service that you received from WPR Alton. Thanks too of course for picking us at WPR to act as your agent. I am pleased that all went to plan and wish you all the very best with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Extremely professional, helpful and friendly.......”

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Nov 05,2019
Minithumbup
Clare
Henry
By: 'Kathleen Stabb'
Nov 05,2019
4 people found
this helpful
Extremely professional, helpful and friendly. Kept me informed constantly regarding the sale of my property. Would recommend them without hesitation....
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By: Tim B
Nov 06, 2019
View all comments (1)
Thank you very much for the recommendation , for picking us at WPR to act as your agent and also for taking the time to write your review. We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Sales support...”

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Oct 30,2019
Minithumbup
Clare
By: 'Richard Swift'
Oct 30,2019
3 people found
this helpful
Clare worked hard with us to keep this deal moving, despite a number of complications arising from the vendor's moving into a new build which was delayed. Her calm and considered help and advice to the vendor was critical when the legal situation got complicated....
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By: Tim B
Oct 30, 2019
View all comments (1)
Hello and thank you for your email featuring your thoughts on dealing with WPR Alton and in particular Clare Knight. We are very appreciate of you taking the time to share your thoughts and wish you well in your new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Letting of property...”

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Oct 15,2019
Minithumbup
Richard
Clare
By: 'SARA FITZGERALD'
Oct 15,2019
2 people found
this helpful
I have a couple of maisonettes in Alton and I have used Warren Powell Richards to find new tenants on four occasions. Richard and Clare have always been easy to contact and deal with. They have been very efficient in getting my properties on the ...
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Was this helpful? Yes
By: Tim B
Oct 17, 2019
View all comments (1)
Hello and thank you for the very comprehensive review detailing you experience of dealing with my colleagues Richard and Clare. We are very grateful to you as we are for your decision to entrust as to act as your letting agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Letting of property...”

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Oct 15,2019
Minithumbup
Richard
Clare
By: 'SARA FITZGERALD'
Oct 15,2019
1 people found
this helpful
I have a couple of maisonettes in Alton and I have used Warren Powell Richards to find new tenants on four occasions. Richard and Clare have always been easy to contact and deal with. They have been very efficient in getting my properties on the ...
read full review
Was this helpful? Yes
By: Tim B
Nov 06, 2019
View all comments (1)
Thank you for the very comprehensive review of Richard, Clare and the team at WPR Alton and for being such a fantastic client of our Company. We are very grateful to you . Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Stress and worry free experience!...”

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Oct 14,2019
Minithumbup
Richard
By: 'Tiffany Y'
Oct 14,2019
2 people found
this helpful
I came down from the Midlands for a few days to look at some properties as well as visiting friends in preparation to relocate for a new job. On the day I was due to drive back, Richard contacted me to see if I was ...
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By: Tim B
Oct 17, 2019
View all comments (1)
What a kind and thoughtful review of Richard who heads up our lettings team at WPR Alton. We are very grateful to you and hope you love your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Cannot thank Harry, Polly, Claire and the res......”

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Oct 13,2019
Minithumbup
Harry
Polly
By: 'Vicki and Adam'
Oct 13,2019
3 people found
this helpful
Cannot thank Harry, Polly, Claire and the rest of the team at WPR enough for their amazing service, attention to detail and excellent communication. Truly 5-star service and would recommend....
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By: Tim B
Oct 17, 2019
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What a great review - thank you very much indeed for sharing your thoughts, thank you for being such a considerate client and thank you for picking us to act as your agent too. Very best wishes and good luck with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...
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Staff picture Nick
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Staff picture Clare
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents

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Warren Powell Richards

Branch - Alton, GU34