Nov 19,2012
Donna Paul
Dorian Sanchez
By: 'Mark & Lyn'
Nov 19,2012
0 people found
this helpful
We purchased a house from Horts 3 years ago when we moved to the area, and were very impressed with the quality of service, especially from Donna.

As we were selling again, we decided to use Horts again (this time to sell our house rather than buy from them), and we were not disappointed.

Dorian Sanchez came out to value the property, gave us great advice and we decided to go solus with this agent.

We had a steady stream of viewings and sold within six weeks.

Although there were a few problems with the chain, Horts kept us constantly informed and gave us confidence that everything was in order.

Donna is excellent as a \'liaison\' administrator...she keeps everyone informed on developments up and down the chain, and offers great support when needed. It\'s a shame that every estate agent doesn\'t have a Donna!

After completion, Dorian came round to congratulate us with the largest bunch of flowers we had ever seen, and a bottle of champagne.

We know that many agents have a bad reputation (many deservedly so), but we have found a gem with Horts. They are very professional, very accommodating and very helpful. On top of that, they are nice people too. Ashton, Victoria, Phiippa and Ben brought clients round to our house, and showed the property off in its best light, and we always got immediate feedback from them. They were all good timekeepers, arriving on time, and making our property look very good in prospective buyers\' eyes. They were honest and we didn\'t feel they were telling us anything other than the truth every time.

A real pleasure to do business with them and we couldn\'t recommend them enough.
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