Featherstone Leigh
London, SW11
1.8/5, 5 reviews
20% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features


“Everything about this agency is a shambles. When any work ......”

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Nov 16,2012
Minithumbdown
By: 'Matthew'
Nov 16,2012
4 people found
this helpful
Everything about this agency is a shambles. When any work has needed to be done to the property it has required constant calls to them before it started and on several occasions it has been left half done requiring even more calls before work was completed. Once we were without a usable bathroom for more than a week and another time we were left with a dangerously cracked window for again around a week. Reports of problems have been ignored and again required many calls to resolve. They have no idea whether rent has been paid, I regularly receive calls from them claiming unpaid rent when everything is paid in full by standing order. They have all sorts of hidden and seemingly random fees which they try to apply, ranging anywhere from 60 to hundreds of pounds.
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Opening Hours
Address

Featherstone Leigh
253 Lavender Hill
Battersea,London
Greater London
SW11 1JW
020 7228 2278

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £411,000 £411,000
Lettings 0% 0% £1,725 £1,725
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 2 1 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Terrible with a light topping of non empathy.......”

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Jul 15,2019
Minithumbdown
By: 'Casey'
Jul 15,2019
0 people found
this helpful
Terrible with a light topping of non empathy. We've had half a dozen issues since moving in and three months down the line, nothing is solved. Cold showers Taps not working in kitchen Broken cooker Windows don't open (don't worry, it's only summer) Broken toilet ...
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“Excellent local knowledge...”

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Apr 20,2018
Minithumbup
By: 'Bikegirl'
Apr 20,2018
0 people found
this helpful
We chose FL Battersea to sell my flat as they offered the most realistic valuation. We were mainly dealing with Stewart Harrison with whom we developed a good relationship and efficient communication. We were not only kept up to date while the property was on ...
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Comment on agent fees
Fair
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“Negotiations settled on a price that vendor had accepted. Agent ......”

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Feb 12,2014
Minithumbdown
By: 'Justin'
Feb 12,2014
2 people found
this helpful
Negotiations settled on a price that vendor had accepted. Agent called back late evening on the same day to disclose that a higher offer had been made and invited us to make an even higher offer ¢â‚¬â€ trying to force an increase on an offer that ...
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What agent could do to change your mind?
Agent could have not acted like slime after receiving and accepting an offer
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By: Natasha
Dec 12, 2017
View all comments (1)
This same thing happened to us - however our offer was accepted and we paid the fee to ensure it was ours (£524) for them to only ring back on the Monday to say the landlord had gone with another offer. Now I have to wait 10 days to get my money back. I am sure there are some legal obligations - if not, moral. ...

“Everything about this agency is a shambles. When any work ......”

Share on :
Nov 16,2012
Minithumbdown
By: 'Matthew'
Nov 16,2012
4 people found
this helpful
Everything about this agency is a shambles. When any work has needed to be done to the property it has required constant calls to them before it started and on several occasions it has been left half done requiring even more calls before work was ...
read full review
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“Featherstone Leigh are by far the worst agent I have ......”

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Nov 05,2011
Minithumbdown
By: 'Tony'
Nov 05,2011
7 people found
this helpful
Featherstone Leigh are by far the worst agent I have ever dealt with. Totally disorganised, poor management service, kept sending shoddy contractors to my house who did appalling (or no) work and then charged way over market rates. They were indifferent to customer dissatisfaction. To ...
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By: Lils
Apr 03, 2013
View all comments (1)
Hi there How did you address the situation in the end? ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Featherstone Leigh, London SW11 1JW


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