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Dec 17,2019
Dec 17,2019
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Hello
I Live in Brighton and have been settled in the same Apartment near the Marina for over 9 years. So when a Dear friend and Her Husband wanted to RE-LOCATE to BRIGHTON for WORK on the 2nd January 2020 (2 Weeks Away) I offered to Help View any Flats or Studio's for them whilst they were still Living and Working in London. I would relay all the relevant information that 'All Tenants Paying Very Very High Rents' want to Know for Peace of Mind, Hygiene, Comfort and Safety.
I wasn't calling 'Any Estate Agents' I left that responsibility that My Friend in Her Middle Thirties and Her Husband around 40. I was just going to 'Pop to viewings and Give Quick, Constructive and Truthful Answers to My Friend on My return.
First Viewing was 'SHANKLIN ROAD' a rabbit warren of streets around Lewes Road and Next to a 'GRAVE YARD'. Never heard of this Shanklin Road and trying to Get to Ut from Elm Grove on Foot and ask 'The LOCALS'they had NEVER HERD OF SHANKLIN ROAD either??????
Well last Friday 13th December and setting out on Foot up Manor Hill to Lewes Road was easy and got to beginning of Lewes Road very quick and as planned and then the FUN began . My appointment with an Agent from BELVIOR ESTATE AND LETTING AGENCY WAS AT 2pm ( I won't give the REAL NAME- I am NOT THAT CRUEL-EVEN THO THEY SEEM TO BE) and trying to FIND 'This Mysterious SHANLKIN ROAD' was started to dawn........I WENT INTO A FEW SHOPS ALONG LEWES ROAD 'EXCUSE ME DO YOU KNOW WHERE SHANKLIN ROAD IS'......YEAH...IT's Behind SAINSBURYS...ONTO THE NEXT LOCAL.....'NO IT'S FURTHER UP BEHIND SAINSBURYS.
By this time 'IT's POURING IT DOWN WITH RAIN AT 2.20pm' on LEWES ROAD and I HAVE STARTED RECEIVING CALLS FROM THE HOVE BELVIOR OFFICE ( WHILST TRYING TO DODGE POT HOLES AND UMBRELLAS' in the 2.30 PRE SCHOOL MAD RUSH ON LEWES ROAD 'LOOKING FOR SHANKLIN ROAD' THAT EVERYONE HAS HEARD OF....BUT NOBODY KNOWS WHERE IT IS.
EVEN 'THE DAILY ALE AND AFTERNOON BEER DRINKERS' HANGING OUTSIDE THE FEW PUBS- LOCAL ON LEWES ROAD ' HAVING A QUICK SMOKE'. DIDN'T HAVE A GLUE......BECAUSE I DID ASK THEM.
AGAIN 5 MINUTES LATER. THE HOVE HEAD OFFICE CALLING....WHERE ARE YOU? I SAID I AM LOST .....THIS BACK ALLEY OF A STREET IS THAT ' BELVIOR ARE ADVERTISING AS A 1 BED FLAT SO DELICATELY AND MYSTERIOUS 'IS NOW CAUSING ME STRESS AND MY 'BLOOD PRESSURE IS STARTING TO INCREASE' and 'WITH THE HARD PELTING RAIN' PREVIOUS and STARTING AGAIN ,MY GLASSES TO BE MORE OF A DISABILITY THAN ABILITY.
I WAS ON LEWES ROAD JUST GOING ROUND IN CIRCLES BETWEEN TO CO-OP AND SAINSBURYS and a LITTLE BIT ALONG LEWES ' JUST IN CASE I HAVE MISSED THIS SHANKLIN ROAD' and AN ALIEN HAS LANDED.
WELL 'MY PHONE WENT AGAIN'..... BELVIOR HOVE IT WAS AGAIN . SORRY @AGENT HAS HAS GOT TO GO NOW...SHE HAS GOT OTHER APPOINTMENTS -OTHER VIEWING ...CAN'T BE HANGING AROUND.
WELL I WAS TRAPPED IN A DILEMMA OF ANXIETY, RAPID RAIN DOWN POURS and
NERVOUS ABANDONEMENT ON LEWIS ROAD FOR AT LEAST 20 MINUTES...TRYING TO FIND THIS HIDDEN GEM ' SHANKLIN ROAD'... WHY DIDN'T THE AGENT WHO ' WAS PROBABLY IN THE NEXT STREET WAITING FOR ME TO TURN UP'......CALL ME AND TRY AND NAVIGATE ME TO SHANKLIN ROAD NEXT TO THE LEWES ROAD GRAVE YARD.....OR BETTER STILL 'PUT HER SELF OUT AND ACTUALLY PROVIDE GOOD OLD FASHIONED GOOD CUSTOMER SERVICE. BUT THIS 'BELVIOR LETTING AGENT CAN'T 'BECAUSE SHE IS NOT ALLOWED A PHONE' (SHE MUST BE NEAR 30's SO HOPEFULLY MATURE ENOUGH TO ANSWER THE PHONE) WHO KNOWS ?????? BUT IT WAS LIKE WAKLIE TAKLIE.....TAKLIE WAKLIE...WITH HOVE HEAD OFFICE JUST CALLING EVERY FEW MINUTES 'WHERE ARE YOU' ARE YOU NEAR THE GRAVE YARD SIDE YET ( SHANKLIN ROAD IS JUST THERE)....IT's NEAR THE GRAVE SIDE on THE LEFT-RIGHT-LEFT-2nd RIGHT-3RD RIGHT PAST THE 2 SQUIRRELS HAVING A PISS TAKE..I DON'T KNOW WHO THIS 'AGENT WAS 'BUT SHE NEEDS A PROPER REST FROM THE PHONE' GOOD COP. BAD COP......AND THEY ARE FLOGGING OVER EXPENSIVE AND OVER DESCRIPTIVE DINGY . COLD LEAKING ROOMS . WOULD HAVE BEEN NICE IF THEY HD BEEN A BIT MORE CARING , CONSIDERATE AND CUSTOMER FOCUSED .....I AM MID 50's RUNNING ROUND BRIGHTON LIKE A MAD PERSON ALONG LEWES ROAD in THE PIUSS POURING RAIN TRYING TO FIND THIS DUMPY OVER EXPENSIVE 1 BED FLAT IN SHANKLIN ROAD NEXT TO A GRAVE YARD. WELL BELVIOR LETTING AGENCY.....BE A BIT MORE HELPFUL ( YOU ARE IN THE SERVICE INDUSTRY AND MORE HANDS ON.....YOUR COMPANY CAME ACROSS LIKE -YOU WERE ALL IN THIS JOB JUST FOR THE MONEY) and REGARDLESS HOW YOU PORTRAY YOURSELVES ON YOUR LETTINGS BOARDS. ESTATE AGENTS ARE LIKE BANKERS------IT'S ALL TARGETS-TARGETS-TARGETS-TARGETS. FAIR ENOUGH .PEOPLE LOVE THE BUZZ OF MAKING MONEY...BUT JUST DON''T GO NEAR PEOPLE ....I AM 56 YEARS OF AGE.....QUITE A WISE AND PROFESSIONAL OLD FOOL.....AND I HAVE NEVER COME ACROSS SOME MANY UPSIDE DOWN CLUMSY MISHAPS, BACK TO FRONT WAYS OF DELIVERING GOOD CUSTOMER SERVICE AND REALLY JUST AN ARROGANT AND IGNORANT WAY OF STOMPING AROUND AND SLOPPING AROUND BRIGHTON TRYING TO MAKE A DOLLAR. YOU MIGHT HAVE GOOD REVIEWS ON YOUR PAGE BUT THESE ARE CLIENTS THAT ARE PROBABLY TRYING TO GET IN YOUR GOOD BOOKS FOR NEXT YEAR...THE POWER YOU MUST HOLD LOL .WELL YOUR CUSTOMER SERVICE SKILLS AND PEOPLE SKILLS ARE SHXXTE AND YOU NEED TO TELL FUTURE TENANTS AND COMMUNICATE THAT NEXT TO THIS FLAT ON SHANKLIN ROAD .TO ME BECAUSE EVENTUALLY I DID WALK PAST THIS GRAVE YARD TUNNEL PASS .ON THE WAY HOME TO MANOR HILL.AND LAST FRIDAYS SOME OLD BOYOS SIPPING THE FROSTY JACKS AND ROLLIES and SOME BIKES AND PIECES AND SKIPS AND PEOPLE IN PJAMAS HAVING A QUICK DRINK OUTSIDE THE FRONT OF THE BUILDING.
SHOW A BIT OF CARE....YOU MIGHT GET IT BACK. NOT EVERYONE LOOKS LIKE A DOLLAR.
AND IMPROVE ON YOUR MANNERS AND RESPECT FOR OTHER PEOPLE AND TREAT THEM 'LIKE YOU WOULD LIKE TO BE TREATED YOURSELF'.
AT THIS POINT IN TIME' I HAVE ADVISED MY FRIEND WHO IS ALSO OF AN AGE THAT IS HARDER TO MAKE A FOOL OF, TO STAY AWAY.
I WOULDN'T EVEN 'TRUST YOU AS AN AGENCY TO TAKE MY DOG TO THE KENNELS'.
YOU HAVE BAD WORK ETHICS AND AND GRANDEUR THAN THO MANNERS'>
LEARN FROM FEEDBACK....IT WILL MAKE YOU A STRONGER PERSON and TEAM
I Live in Brighton and have been settled in the same Apartment near the Marina for over 9 years. So when a Dear friend and Her Husband wanted to RE-LOCATE to BRIGHTON for WORK on the 2nd January 2020 (2 Weeks Away) I offered to Help View any Flats or Studio's for them whilst they were still Living and Working in London. I would relay all the relevant information that 'All Tenants Paying Very Very High Rents' want to Know for Peace of Mind, Hygiene, Comfort and Safety.
I wasn't calling 'Any Estate Agents' I left that responsibility that My Friend in Her Middle Thirties and Her Husband around 40. I was just going to 'Pop to viewings and Give Quick, Constructive and Truthful Answers to My Friend on My return.
First Viewing was 'SHANKLIN ROAD' a rabbit warren of streets around Lewes Road and Next to a 'GRAVE YARD'. Never heard of this Shanklin Road and trying to Get to Ut from Elm Grove on Foot and ask 'The LOCALS'they had NEVER HERD OF SHANKLIN ROAD either??????
Well last Friday 13th December and setting out on Foot up Manor Hill to Lewes Road was easy and got to beginning of Lewes Road very quick and as planned and then the FUN began . My appointment with an Agent from BELVIOR ESTATE AND LETTING AGENCY WAS AT 2pm ( I won't give the REAL NAME- I am NOT THAT CRUEL-EVEN THO THEY SEEM TO BE) and trying to FIND 'This Mysterious SHANLKIN ROAD' was started to dawn........I WENT INTO A FEW SHOPS ALONG LEWES ROAD 'EXCUSE ME DO YOU KNOW WHERE SHANKLIN ROAD IS'......YEAH...IT's Behind SAINSBURYS...ONTO THE NEXT LOCAL.....'NO IT'S FURTHER UP BEHIND SAINSBURYS.
By this time 'IT's POURING IT DOWN WITH RAIN AT 2.20pm' on LEWES ROAD and I HAVE STARTED RECEIVING CALLS FROM THE HOVE BELVIOR OFFICE ( WHILST TRYING TO DODGE POT HOLES AND UMBRELLAS' in the 2.30 PRE SCHOOL MAD RUSH ON LEWES ROAD 'LOOKING FOR SHANKLIN ROAD' THAT EVERYONE HAS HEARD OF....BUT NOBODY KNOWS WHERE IT IS.
EVEN 'THE DAILY ALE AND AFTERNOON BEER DRINKERS' HANGING OUTSIDE THE FEW PUBS- LOCAL ON LEWES ROAD ' HAVING A QUICK SMOKE'. DIDN'T HAVE A GLUE......BECAUSE I DID ASK THEM.
AGAIN 5 MINUTES LATER. THE HOVE HEAD OFFICE CALLING....WHERE ARE YOU? I SAID I AM LOST .....THIS BACK ALLEY OF A STREET IS THAT ' BELVIOR ARE ADVERTISING AS A 1 BED FLAT SO DELICATELY AND MYSTERIOUS 'IS NOW CAUSING ME STRESS AND MY 'BLOOD PRESSURE IS STARTING TO INCREASE' and 'WITH THE HARD PELTING RAIN' PREVIOUS and STARTING AGAIN ,MY GLASSES TO BE MORE OF A DISABILITY THAN ABILITY.
I WAS ON LEWES ROAD JUST GOING ROUND IN CIRCLES BETWEEN TO CO-OP AND SAINSBURYS and a LITTLE BIT ALONG LEWES ' JUST IN CASE I HAVE MISSED THIS SHANKLIN ROAD' and AN ALIEN HAS LANDED.
WELL 'MY PHONE WENT AGAIN'..... BELVIOR HOVE IT WAS AGAIN . SORRY @AGENT HAS HAS GOT TO GO NOW...SHE HAS GOT OTHER APPOINTMENTS -OTHER VIEWING ...CAN'T BE HANGING AROUND.
WELL I WAS TRAPPED IN A DILEMMA OF ANXIETY, RAPID RAIN DOWN POURS and
NERVOUS ABANDONEMENT ON LEWIS ROAD FOR AT LEAST 20 MINUTES...TRYING TO FIND THIS HIDDEN GEM ' SHANKLIN ROAD'... WHY DIDN'T THE AGENT WHO ' WAS PROBABLY IN THE NEXT STREET WAITING FOR ME TO TURN UP'......CALL ME AND TRY AND NAVIGATE ME TO SHANKLIN ROAD NEXT TO THE LEWES ROAD GRAVE YARD.....OR BETTER STILL 'PUT HER SELF OUT AND ACTUALLY PROVIDE GOOD OLD FASHIONED GOOD CUSTOMER SERVICE. BUT THIS 'BELVIOR LETTING AGENT CAN'T 'BECAUSE SHE IS NOT ALLOWED A PHONE' (SHE MUST BE NEAR 30's SO HOPEFULLY MATURE ENOUGH TO ANSWER THE PHONE) WHO KNOWS ?????? BUT IT WAS LIKE WAKLIE TAKLIE.....TAKLIE WAKLIE...WITH HOVE HEAD OFFICE JUST CALLING EVERY FEW MINUTES 'WHERE ARE YOU' ARE YOU NEAR THE GRAVE YARD SIDE YET ( SHANKLIN ROAD IS JUST THERE)....IT's NEAR THE GRAVE SIDE on THE LEFT-RIGHT-LEFT-2nd RIGHT-3RD RIGHT PAST THE 2 SQUIRRELS HAVING A PISS TAKE..I DON'T KNOW WHO THIS 'AGENT WAS 'BUT SHE NEEDS A PROPER REST FROM THE PHONE' GOOD COP. BAD COP......AND THEY ARE FLOGGING OVER EXPENSIVE AND OVER DESCRIPTIVE DINGY . COLD LEAKING ROOMS . WOULD HAVE BEEN NICE IF THEY HD BEEN A BIT MORE CARING , CONSIDERATE AND CUSTOMER FOCUSED .....I AM MID 50's RUNNING ROUND BRIGHTON LIKE A MAD PERSON ALONG LEWES ROAD in THE PIUSS POURING RAIN TRYING TO FIND THIS DUMPY OVER EXPENSIVE 1 BED FLAT IN SHANKLIN ROAD NEXT TO A GRAVE YARD. WELL BELVIOR LETTING AGENCY.....BE A BIT MORE HELPFUL ( YOU ARE IN THE SERVICE INDUSTRY AND MORE HANDS ON.....YOUR COMPANY CAME ACROSS LIKE -YOU WERE ALL IN THIS JOB JUST FOR THE MONEY) and REGARDLESS HOW YOU PORTRAY YOURSELVES ON YOUR LETTINGS BOARDS. ESTATE AGENTS ARE LIKE BANKERS------IT'S ALL TARGETS-TARGETS-TARGETS-TARGETS. FAIR ENOUGH .PEOPLE LOVE THE BUZZ OF MAKING MONEY...BUT JUST DON''T GO NEAR PEOPLE ....I AM 56 YEARS OF AGE.....QUITE A WISE AND PROFESSIONAL OLD FOOL.....AND I HAVE NEVER COME ACROSS SOME MANY UPSIDE DOWN CLUMSY MISHAPS, BACK TO FRONT WAYS OF DELIVERING GOOD CUSTOMER SERVICE AND REALLY JUST AN ARROGANT AND IGNORANT WAY OF STOMPING AROUND AND SLOPPING AROUND BRIGHTON TRYING TO MAKE A DOLLAR. YOU MIGHT HAVE GOOD REVIEWS ON YOUR PAGE BUT THESE ARE CLIENTS THAT ARE PROBABLY TRYING TO GET IN YOUR GOOD BOOKS FOR NEXT YEAR...THE POWER YOU MUST HOLD LOL .WELL YOUR CUSTOMER SERVICE SKILLS AND PEOPLE SKILLS ARE SHXXTE AND YOU NEED TO TELL FUTURE TENANTS AND COMMUNICATE THAT NEXT TO THIS FLAT ON SHANKLIN ROAD .TO ME BECAUSE EVENTUALLY I DID WALK PAST THIS GRAVE YARD TUNNEL PASS .ON THE WAY HOME TO MANOR HILL.AND LAST FRIDAYS SOME OLD BOYOS SIPPING THE FROSTY JACKS AND ROLLIES and SOME BIKES AND PIECES AND SKIPS AND PEOPLE IN PJAMAS HAVING A QUICK DRINK OUTSIDE THE FRONT OF THE BUILDING.
SHOW A BIT OF CARE....YOU MIGHT GET IT BACK. NOT EVERYONE LOOKS LIKE A DOLLAR.
AND IMPROVE ON YOUR MANNERS AND RESPECT FOR OTHER PEOPLE AND TREAT THEM 'LIKE YOU WOULD LIKE TO BE TREATED YOURSELF'.
AT THIS POINT IN TIME' I HAVE ADVISED MY FRIEND WHO IS ALSO OF AN AGE THAT IS HARDER TO MAKE A FOOL OF, TO STAY AWAY.
I WOULDN'T EVEN 'TRUST YOU AS AN AGENCY TO TAKE MY DOG TO THE KENNELS'.
YOU HAVE BAD WORK ETHICS AND AND GRANDEUR THAN THO MANNERS'>
LEARN FROM FEEDBACK....IT WILL MAKE YOU A STRONGER PERSON and TEAM
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Opening Hours
Address
Belvoir
115 Western Road
Brighton
East Sussex
BN1 2AB
01273311077
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 3 | 4 | 0 | 0 | 0 | 0 | 0 | 3 |
Areas covered
- BN1
- Brighton
- BN2
- BN3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Jul 15,2023
Jul 15,2023
0
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Didn't bother to show up for a viewing. Waited over an hour, made numerous phone calls, got absolutely nowhere as the phone just transfers to some national "overflow centre" when no one is picking up in the local branch.
5 emails have been ignored over the ...
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Dec 08,2022
Dec 08,2022
0
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I rented through Belvoir Brighton, whilst I was waiting for the sale of a house to go through. Therefore actually only occupied the flat for three months of the six month fixed period. Firstly I would say that many of the faults with the flat ...
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Mar 05,2021
Mar 05,2021
0
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I had brief dealings with these guys as I put myself forward as a potential guarantor for the proposed tenancy agreement that my close friends were supposed to be signing up to though Belvoir. I can honestly say that I found myself involved in the ...
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Oct 27,2020
Oct 27,2020
3
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TRASH TRASH TRASH "ESTATE AGENT", more like TRASH AGENT!!
These people show no respect to their tenants. We have had countless issues with our property since the day we moved in (the first problem being the wrong keys, which didn't get sorted till a month ...
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Feb 17, 2021
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(1)
Terrible estate agent. Gone down hill! Landlord getting bills for repairs not carried out. Tenants left with no repairs. ...
Jun 23,2020
Jun 23,2020
20
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this helpful
this helpful
I enjoyed reading the five-star reviews of Belvoir, by Belvoir staff. What those guys lack in reliability or basic respect for human life, they certainly make up for in imagination.
I rented through Belvoir for two years. The nicest thing I can say about them ...
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Dec 17,2019
Dec 17,2019
2
people found
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this helpful
Hello
I Live in Brighton and have been settled in the same Apartment near the Marina for over 9 years. So when a Dear friend and Her Husband wanted to RE-LOCATE to BRIGHTON for WORK on the 2nd January 2020 (2 Weeks Away) I offered to Help View ...
read full review
read full review
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Yes
Oct 28,2019
Oct 28,2019
0
people found
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Absolutely fab service from Caroline at Belvoir, she really made me feel at ease whilst dealing with some tricky situations and figured out the best outcome for me and my current housemates in my student house - can not rave about how helpful she has ...
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Jun 11,2019
Jun 11,2019
0
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i always get great and speedy help from Belvoir, whatever problems i have. recently my cooker packed in and an improved replacement was provided straight away. brilliant and attentive service. would highly recommend....
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Comment on agent fees
standard fees
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Jun 29,2018
Jun 29,2018
4
people found
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After being questioned and questioned, and me saying to the Miss Ambrer Makey, that I will not write my income on an email, just because it is private information and the emails can get hacked. Well, apparently she did not like that, and then sabotaged ...
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Jan 15,2018
Jan 15,2018
0
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The girls at Belvoir are lovely! Always on hand to sort a problem out and always very fast to respond to emails and messages. Have rented through Belvoir for over two years and with a great landlord also so it's been a very good tenancy ...
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Comment on agent fees
Fair.
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Dec 05,2017
Dec 05,2017
2
people found
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I joined the agency with the old owners and could not fault the service, however, since they were taken over by Nathan and his team they have been completely taking me for a ride as a landlord and I have since found out they have ...
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Comment on agent fees
Rubbish. Really expensive and don't actually do anything for the fees
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Oct 31,2014
Oct 31,2014
0
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Words can't describe how refreshing it was to deal with an Agent who really seemed to care about me and my property. Chris took as much time as I needed to explain all of the potential pitfalls (I am a first time landlord) and what ...
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Comment on agent fees
Extremely transparent and reasonable. By no means 'bargain bucket' as they do offer an extremely comprehensive service, but don't charge you the world for it!!
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Last updated at 11:46 AM 18/11/2016 by Wai Lam
