Had a viewing on a flat, made an offer on it but the agent didn\'t come back to me for a long time. They were showing other people around after I\'d offered to rent it, leaving me waiting. I find this very unprofessional, if not underhand. They don\'t do the reputation of lettings agents any good at all. If my offer was not acceptable then I would have known whether to increase it or not, but to rent it to someone else without telling me is very poor behaviour. In fact, I wouldn\'t have found out at all if I hadn\'t phoned them to find out what was happening!
What agent could do to change your mind?
Communicate properly in a professional manner.