100% lettings valuation accuracy
67% lettings fee satisfaction
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2024
allAgents People Awards
Dec 11,2019
Dec 11,2019
3
people found
this helpful
this helpful
A group of legal thieves! I wouldn't employ the sales team to tie my shoelaces never mind sell my house!
I know estate agents have a reputation for charging lots for very little, but this lot take the biscuit! Hindsight is wonderful, but if you are selling a house beware of the contract they offer you. I was stupidly duped into a fixed price sales contract, which worked out at just short of 4% of my house value! Being my first time selling a house I wish I had read up more beforehand! I was also sold a sole seller contract, which meant I'd have to pay the full fixed fee if I was to sell the house with a different estate agent WITHIN 6 MONTHS!
They did however, get an offer within a few days of the house being on the market, for the full asking price. "Too good to be true?!" I hear you ask. Well, one dodgy damp survey and a dodgy quote later the magical buyers are requesting 10k be knocked off the agreed price of 70k. Now, having learned a bit of a lesson about jumping in two-footed from the initial contract, I took my time with this one. The "sales negotiator" (a term a use lightly, because I witness absolutely ZERO negotiating), advised me to get a second opinion (something she later denied). So I forked out for an independent survey, showing the surveyor the dodgy report. Lo and behold, the report and quote to repair comes back at a fraction of the price. Now, the "negotiator" wouldn't accept my second survey, and insisted I should drop my price, something I could not do, partly die to the extortionate fixed selling fee.
Safe to say, the sale fell through due to the buyers not budging on their 10k request, and not a single ounce of "negotiation" in site.
After this, I decided to stay put and take my house off the market.
Then came the money grabbing.
I recieved a letter asking to pay for an EPC certificate that they obtained as part of the sale (because I pulled the house off the market I was expected to recover their costs). This letter also delightfully reminded me that if I didn't pay within a certain timescale, they reserved the right to add interest onto the requested 90 something pounds.
2 months after I've paid, I'm still yet to recieve the EPC or any other correspondence.
On the bright side, I didn't have to part with the best part of £3k for some woeful service.
Stay away from Peter Alan at all costs!
I know estate agents have a reputation for charging lots for very little, but this lot take the biscuit! Hindsight is wonderful, but if you are selling a house beware of the contract they offer you. I was stupidly duped into a fixed price sales contract, which worked out at just short of 4% of my house value! Being my first time selling a house I wish I had read up more beforehand! I was also sold a sole seller contract, which meant I'd have to pay the full fixed fee if I was to sell the house with a different estate agent WITHIN 6 MONTHS!
They did however, get an offer within a few days of the house being on the market, for the full asking price. "Too good to be true?!" I hear you ask. Well, one dodgy damp survey and a dodgy quote later the magical buyers are requesting 10k be knocked off the agreed price of 70k. Now, having learned a bit of a lesson about jumping in two-footed from the initial contract, I took my time with this one. The "sales negotiator" (a term a use lightly, because I witness absolutely ZERO negotiating), advised me to get a second opinion (something she later denied). So I forked out for an independent survey, showing the surveyor the dodgy report. Lo and behold, the report and quote to repair comes back at a fraction of the price. Now, the "negotiator" wouldn't accept my second survey, and insisted I should drop my price, something I could not do, partly die to the extortionate fixed selling fee.
Safe to say, the sale fell through due to the buyers not budging on their 10k request, and not a single ounce of "negotiation" in site.
After this, I decided to stay put and take my house off the market.
Then came the money grabbing.
I recieved a letter asking to pay for an EPC certificate that they obtained as part of the sale (because I pulled the house off the market I was expected to recover their costs). This letter also delightfully reminded me that if I didn't pay within a certain timescale, they reserved the right to add interest onto the requested 90 something pounds.
2 months after I've paid, I'm still yet to recieve the EPC or any other correspondence.
On the bright side, I didn't have to part with the best part of £3k for some woeful service.
Stay away from Peter Alan at all costs!
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Opening Hours
Address
Peter Alan
139 Commercial Street
Maesteg,Bridgend
Mid Glamorgan
CF34 9DW
01656736136
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 67% | £495 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 2 | 1 | 1 | 2 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Oct 01,2023
Oct 01,2023
0
people found
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My landlord decided after a while to bring Peter Alan on board to handle the property maintenance due to distance. Peter Alan took over mid February 2022, with a known issue (was already 6 weeks waiting for it to be sorted before they took over, which was ...
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Mar 25,2023
Mar 25,2023
0
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We have looked at several properties with Chris and I have to say he's been amazing. What a lovely young man. We were instantly made to feel at ease he knew everything about the property we were viewing and the the area it was in. ...
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Jun 28,2022
Jun 28,2022
0
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Jess Williams Maesteg branch.
Simply super with her professional approach, kept in touch throughout the sale, this is my second property, going to sale with the help of Peter Alan and Jess
Highly recommended
We wouldn't use anyone Else.
thanks Jess for your true professionalism ...
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Dec 03,2020
Dec 03,2020
0
people found
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Hi Jessica,
I would like to thank you and the team for helping me secure my property. You have been professional and courteous keeping me informed at every step of the way. It's been a pleasure thankyou once again, hope to purchase some more properties ...
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Aug 22,2020
Aug 22,2020
0
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An extremely professional service, they sorted out a very difficult tenant and found us another with ease. I would gladly recommend them to other landlords....
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Dec 11,2019
Dec 11,2019
3
people found
this helpful
this helpful
A group of legal thieves! I wouldn't employ the sales team to tie my shoelaces never mind sell my house!
I know estate agents have a reputation for charging lots for very little, but this lot take the biscuit! Hindsight is wonderful, but if you ...
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read full review
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Jun 28,2018
Jun 28,2018
7
people found
this helpful
this helpful
I would rather be homeless than rent from these again! I had the worst experience dealing with a rude bunch of people. I've had nothing but issues with peter Alan in maesteg! Useless bunch of people, as long as they getting the money they don't ...
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Comment on agent fees
AWFUL
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May 10,2018
May 10,2018
2
people found
this helpful
this helpful
Uploading what seem like great properties at a great price in order to clickbait people into calling seems to be the new marketing plan at Peter Alan, Maesteg.
Landlords; you have to ask yourselves: is this the estate agency you want to associate with?
Tenants; ...
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