“I have been speaking to many Estate Agents and have ......”
1 Star Review
Nov 15,2012
By:
'HouseBuyer'
Nov 15,2012
Branch: London, Docklands Business Centre
10-16 Tiller Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: London, Docklands Business Centre
10-16 Tiller Road
Sales (Prospective customer)
Postcode:
3
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I have been speaking to many Estate Agents and have done so as well in my past. I usually tend to prefer independant estate agents, however the sales person dealing with me gives other Estate Agents a bad name. I not make it a habbit to write reviews, but i am so angry with the unprofessionalism that was displayed, i felt others should know.
From thier website - 'At Avant-Garde Lettings you can expect nothing less than a highly personalised and efficient service' - i was spoken to like i was of an inconvenience, the sales person asked me questions on the property which surely he should known about. And to top that all off when i asked him a striaght question, he wouldnt give me the answer and said 'you don't need to know that darlin' on that condesending note i ended my phone call and will not be using them.
I realise this is one person who is not necessarily representing the whole company - but i question thier training methods. I would not trust them dealing with any further of stressful process of purchasing a property when they can't even arrange a viewing with me.
What agent could do to change your mind?
Some form of customer service, politeness, not calling me darling.
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