Both James and Helen were soley responsible for ensuring a very difficult sale went through. They worked tirelessly to ensure the vendor did everything necessary to complete. They would ring me as often as needed to keep me informed of the progress we were making. This was even done on occasion well after the offices were closed just so that I had peace of mind. I can\'t thank them enough for the effort they put in. They completed every task with complete professionalism and a smile on their faces (or in their voices!).