I totally agree with the above, whatever you do , DO NOT use this agency, unprofessional and dishonest is the right description for them. We have rented a property through HAART Wimbledon, we've paid over £100 for initial tenancy agreement and fees for the renewal of the contract every year to find out at the end of our tenancy period that the agreement we had didn\'t stand for anything. Apparently they had different deal with the landlord and they couldn't provide the service that was stated in our contract because they weren't getting paid for this by the landlord, but yet they took our money for a contract that wasn't reflecting correct T&C. I cannot express it more loud , please save yourself the frustration, whether you are a landlord or a tenant, DO NOT use HAART , people are arrogant and lazy , you will chase them for days to get an information that they should provide you with on the first place. Service is appalling, soon as they have your money you won't hear from them anymore.
What agent could do to change your mind?
Refund the money taken for the wrong contract to compensate for all the frustration caused